My windows XP Pro SP3 workstation is a member of my domain

When I try to install a sriver for my usb mp3 player Iriver IPF190T Yes I
know it is an old device put it still works.

I rebuilt my workstation and I am trying to reinstall the drivers/software.

I get installation failed to complete ACCESS DENIED

I was able to plug the device in my usb port in safe mode and it worked.

Any ideas or thoughts

thanks

tom

What type of user account were you logged into when trying to install the
driver? Admin, User?


"Thomas R Grassi Jr" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> My windows XP Pro SP3 workstation is a member of my domain
>
> When I try to install a sriver for my usb mp3 player Iriver IPF190T Yes I
> know it is an old device put it still works.
>
> I rebuilt my workstation and I am trying to reinstall the
> drivers/software.
>
> I get installation failed to complete ACCESS DENIED
>
> I was able to plug the device in my usb port in safe mode and it worked.
>
> Any ideas or thoughts
>
> thanks
>
> tom
>

Is your account a member of local administrators group on the computer?

Start -> Run -> lusrmgr.msc

Is there any group policy on the domain that prevents USB installation?

To install a USB device you need access to

%SystemRoot%\Inf\Usbstor.pnf
%SystemRoot%\Inf\Usbstor.inf

Check if you can open these files.

-USBStor service must be started ( From command line start -> run ->
cmd.exe)

sc start usbstor

If that fails because service is disabled

sc config usbstor start= demand

regards,

Malcolm.


"Thomas R Grassi Jr" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> My windows XP Pro SP3 workstation is a member of my domain
>
> When I try to install a sriver for my usb mp3 player Iriver IPF190T Yes I
> know it is an old device put it still works.
>
> I rebuilt my workstation and I am trying to reinstall the
> drivers/software.
>
> I get installation failed to complete ACCESS DENIED
>
> I was able to plug the device in my usb port in safe mode and it worked.
>
> Any ideas or thoughts
>
> thanks
>
> tom
>