I get a code 37 indication in Device manager saying the driver cannot be
initialized. This is a cordless usb mouse. It works fine on other
computers. I have done all the troubleshooting with Logitech. Clean Boot
installs, registry editing, etc. all to no avail. They have now left me on
my own since the device will work on other computers. I have tried several
versions of the software (setpoint3.30). The windows troubleshooting
procedure just ends up saying I need to talk to the manufacturer.

Any ideas of what I might do to get this device to properly install?

Thanks to All

GaryT

You might consider the possibility that the problem is in hardware not
playing well together and simply get a different mouse. Is it really worth
the headache?

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"GaryT" <(E-Mail Removed)> wrote in message
news:8AA3BDCF-3268-4F8B-B19A-(E-Mail Removed)...
>I get a code 37 indication in Device manager saying the driver cannot be
> initialized. This is a cordless usb mouse. It works fine on other
> computers. I have done all the troubleshooting with Logitech. Clean Boot
> installs, registry editing, etc. all to no avail. They have now left me
> on
> my own since the device will work on other computers. I have tried
> several
> versions of the software (setpoint3.30). The windows troubleshooting
> procedure just ends up saying I need to talk to the manufacturer.
>
> Any ideas of what I might do to get this device to properly install?
>
> Thanks to All
>
> GaryT

Actually, the cad program I use now allows assignment of functions to
multiple mouse buttons, so it would make my life much easier--and I would
prefer a cordless mouse. I think the problem is in the USB interface. I
have a logitech cordless mouse which works well with the same software and
allows the assignment etc. I had a similar problem with getting this
computer to recognize an ipod (I gave up on that). I also have problems with
usb hubs---so I guess it could even be a motherboard problem?

Anyway thank you for your help.

"Gary S. Terhune" wrote:

> You might consider the possibility that the problem is in hardware not
> playing well together and simply get a different mouse. Is it really worth
> the headache?
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "GaryT" <(E-Mail Removed)> wrote in message
> news:8AA3BDCF-3268-4F8B-B19A-(E-Mail Removed)...
> >I get a code 37 indication in Device manager saying the driver cannot be
> > initialized. This is a cordless usb mouse. It works fine on other
> > computers. I have done all the troubleshooting with Logitech. Clean Boot
> > installs, registry editing, etc. all to no avail. They have now left me
> > on
> > my own since the device will work on other computers. I have tried
> > several
> > versions of the software (setpoint3.30). The windows troubleshooting
> > procedure just ends up saying I need to talk to the manufacturer.
> >
> > Any ideas of what I might do to get this device to properly install?
> >
> > Thanks to All
> >
> > GaryT
>
>
>

Yup, could be the problem is the onboard USB controller(s).

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"GaryT" <(E-Mail Removed)> wrote in message
news:60BA62BA-D814-4DBA-89ED-(E-Mail Removed)...
> Actually, the cad program I use now allows assignment of functions to
> multiple mouse buttons, so it would make my life much easier--and I would
> prefer a cordless mouse. I think the problem is in the USB interface. I
> have a logitech cordless mouse which works well with the same software and
> allows the assignment etc. I had a similar problem with getting this
> computer to recognize an ipod (I gave up on that). I also have problems
> with
> usb hubs---so I guess it could even be a motherboard problem?
>
> Anyway thank you for your help.
>
> "Gary S. Terhune" wrote:
>
>> You might consider the possibility that the problem is in hardware not
>> playing well together and simply get a different mouse. Is it really
>> worth
>> the headache?
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> www.grystmill.com
>>
>> "GaryT" <(E-Mail Removed)> wrote in message
>> news:8AA3BDCF-3268-4F8B-B19A-(E-Mail Removed)...
>> >I get a code 37 indication in Device manager saying the driver cannot be
>> > initialized. This is a cordless usb mouse. It works fine on other
>> > computers. I have done all the troubleshooting with Logitech. Clean
>> > Boot
>> > installs, registry editing, etc. all to no avail. They have now left
>> > me
>> > on
>> > my own since the device will work on other computers. I have tried
>> > several
>> > versions of the software (setpoint3.30). The windows troubleshooting
>> > procedure just ends up saying I need to talk to the manufacturer.
>> >
>> > Any ideas of what I might do to get this device to properly install?
>> >
>> > Thanks to All
>> >
>> > GaryT
>>
>>
>>

On Jun 17, 3:07 am, "Gary S. Terhune" <none> wrote:
> Yup, could be the problem is the onboard USB controller(s).
>
> --
> Gary S. Terhune
> MS-MVP Shell/Userwww.grystmill.com
>
> "GaryT" <G...@discussions.microsoft.com> wrote in message
>
> news:60BA62BA-D814-4DBA-89ED-(E-Mail Removed)...
>
>
>
> > Actually, the cad program I use now allows assignment of functions to
> > multiple mouse buttons, so it would make my life much easier--and I would
> > prefer a cordless mouse. I think the problem is in the USB interface. I
> > have a logitech cordless mouse which works well with the same software and
> > allows the assignment etc. I had a similar problem with getting this
> > computer to recognize an ipod (I gave up on that). I also have problems
> > with
> > usb hubs---so I guess it could even be a motherboard problem?
>
> > Anyway thank you for your help.
>
> > "Gary S. Terhune" wrote:
>
> >> You might consider the possibility that the problem is in hardware not
> >> playing well together and simply get a different mouse. Is it really
> >> worth
> >> the headache?
>
> >> --
> >> Gary S. Terhune
> >> MS-MVP Shell/User
> >>www.grystmill.com
>
> >> "GaryT" <G...@discussions.microsoft.com> wrote in message
> >>news:8AA3BDCF-3268-4F8B-B19A-(E-Mail Removed)...
> >> >I get a code 37 indication in Device manager saying the driver cannot be
> >> > initialized. This is a cordless usb mouse. It works fine on other
> >> > computers. I have done all the troubleshooting with Logitech. Clean
> >> > Boot
> >> > installs, registry editing, etc. all to no avail. They have now left
> >> > me
> >> > on
> >> > my own since the device will work on other computers. I have tried
> >> > several
> >> > versions of the software (setpoint3.30). The windows troubleshooting
> >> > procedure just ends up saying I need to talk to the manufacturer.
>
> >> > Any ideas of what I might do to get this device to properly install?
>
> >> > Thanks to All
>
> >> > GaryT- Hide quoted text -
>
> - Show quoted text -

Lets assume you want to be cheap and waste another 10 minutes. Go
into Control Panel->System->Hardware and delete the USB controller
entirely. Reboot and XP will reinstall it. If it is still erratic
it is probably hardware.