Every time I start my computer up, this popup comes up and it says "System
32." It has ALOT of files in it. Once I didn't the touch the computer and
then this blue screen came up saying out computer had to shut down. I don't
know much at all about computers. Any thoughts?

Jessica

> blue screen came up saying out computer had to shut down

This is called the BSOD (Blue Screen Of Death). Normally, it gives a
reason. You need to write down the addresses and what error is being
reported.

If you have Auto restart on failure, you will not be able to do this. It
will put the message out and immediately reboot. You will not be able to
write anything down.

You should turn that off. Do the following from the STart Menu:

1. Start Menu | Run and enter sysdm.cpl, then click on OK
2. Click on the Advanced Tab
3. Click on Settings button for Startup and Recovery
4. Uncheck Automatically Restart in System Failure section
5. Click Ok twice to make change

Now when the system fails and reports error, it will not reboot
automatically. You can then write down the message(s).

These messages are also kept in the Event Viewer log.

1. Start Menu | Run and enter eventvwr.msc, then click OK
2. Look in the System section for Errors, detailing the crash.

The System32 popup:

That is actually a Windows Explorer window displaying the
C:\Windows\System32 folder.
For some reason, you have a problem that shows the C:\Windows\System32 on
startup.

There are many places to look to try and locate what is causing that.

Read this article:

http://support.microsoft.com/?kbid=170086

"Jessica" <(E-Mail Removed)> wrote in message
news:62F49646-AD58-4377-8BBE-(E-Mail Removed)...
> Every time I start my computer up, this popup comes up and it says "System
> 32." It has ALOT of files in it. Once I didn't the touch the computer
> and
> then this blue screen came up saying out computer had to shut down. I
> don't
> know much at all about computers. Any thoughts?
>
> Jessica

Building on what NewScience has said try this.

Can you provide a copy of the Stop[ Error Report?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during StartUp and select option - Disable automatic restart on
system failure.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"NewScience" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>> blue screen came up saying out computer had to shut down
>
> This is called the BSOD (Blue Screen Of Death). Normally, it gives a
> reason. You need to write down the addresses and what error is being
> reported.
>
> If you have Auto restart on failure, you will not be able to do this.
> It will put the message out and immediately reboot. You will not be
> able to write anything down.
>
> You should turn that off. Do the following from the STart Menu:
>
> 1. Start Menu | Run and enter sysdm.cpl, then click on OK
> 2. Click on the Advanced Tab
> 3. Click on Settings button for Startup and Recovery
> 4. Uncheck Automatically Restart in System Failure section
> 5. Click Ok twice to make change
>
> Now when the system fails and reports error, it will not reboot
> automatically. You can then write down the message(s).
>
> These messages are also kept in the Event Viewer log.
>
> 1. Start Menu | Run and enter eventvwr.msc, then click OK
> 2. Look in the System section for Errors, detailing the crash.
>
> The System32 popup:
>
> That is actually a Windows Explorer window displaying the
> C:\Windows\System32 folder.
> For some reason, you have a problem that shows the C:\Windows\System32
> on startup.
>
> There are many places to look to try and locate what is causing that.
>
> Read this article:
>
> http://support.microsoft.com/?kbid=170086
>
> "Jessica" <(E-Mail Removed)> wrote in message
> news:62F49646-AD58-4377-8BBE-(E-Mail Removed)...
>> Every time I start my computer up, this popup comes up and it says
>> "System
>> 32." It has ALOT of files in it. Once I didn't the touch the
>> computer and
>> then this blue screen came up saying out computer had to shut down.
>> I don't
>> know much at all about computers. Any thoughts?
>>
>> Jessica
>
>