My wifes machine has Win XP and IE 7. She has two email identities. I
attempted to add a third identity and got to the point where it says "do you
want to start that identity." I said yes and it switched to that unfinished
identity, but then I was called away and my wife eventually shut down the
machine. That was a wek ago, now she tells me she cannot get into O/E. I
have attempted to manage identities, however it always starts with the new
identitiy and then totally locks up with hour glass. It attempts to connect
and then times out and then becomes "not responding". I cannot get into it
to change identities or manage identities. Please advise

Bill43 wrote:

> My wifes machine has Win XP and IE 7. She has two email identities. I
> attempted to add a third identity and got to the point where it says "do
> you want to start that identity." I said yes and it switched to that
> unfinished identity, but then I was called away and my wife eventually
> shut down the machine. That was a wek ago, now she tells me she cannot
> get into O/E. I have attempted to manage identities, however it always
> starts with the new identitiy and then totally locks up with hour glass.
> It attempts to connect and then times out and then becomes "not
> responding". I cannot get into it to change identities or manage
> identities. Please advise

Please post to the OE newsgroup:

In your newsreader:
news://msnews.microsoft.com/microsof...outlookexpress
Web link:
http://www.microsoft.com/communities...outlookexpress

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer & Security since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

Start here: http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Bill43 wrote:
> My wifes machine has Win XP and IE 7. She has two email identities. I
> attempted to add a third identity and got to the point where it says "do
> you
> want to start that identity." I said yes and it switched to that
> unfinished
> identity, but then I was called away and my wife eventually shut down the
> machine. That was a wek ago, now she tells me she cannot get into O/E. I
> have attempted to manage identities, however it always starts with the new
> identitiy and then totally locks up with hour glass. It attempts to
> connect
> and then times out and then becomes "not responding". I cannot get into
> it
> to change identities or manage identities. Please advise

the force logon script did the trick for me, thank you

"PA Bear" wrote:

> Start here: http://www.insideoe.com/problems/errors.htm#crash
>
> General OE Caveats:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a manual
> compact of all OE folders while "working offline". More at
> http://www.insideoe.com/files/maintain.htm.
>
> - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
> your machine if Automatic Compacting is taking place.
>
> - Your anti-virus application's email scanning feature can also cause
> corruption. Disable it. It provides no additional protection.
> --
> OE-specific newsgroup:
> news://msnews.microsoft.com/microsof...xpress.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
>
> Bill43 wrote:
> > My wifes machine has Win XP and IE 7. She has two email identities. I
> > attempted to add a third identity and got to the point where it says "do
> > you
> > want to start that identity." I said yes and it switched to that
> > unfinished
> > identity, but then I was called away and my wife eventually shut down the
> > machine. That was a wek ago, now she tells me she cannot get into O/E. I
> > have attempted to manage identities, however it always starts with the new
> > identitiy and then totally locks up with hour glass. It attempts to
> > connect
> > and then times out and then becomes "not responding". I cannot get into
> > it
> > to change identities or manage identities. Please advise
>
>

YW & thanks for the feedback.
--
~PA Bear

Bill43 wrote:
> the force logon script did the trick for me, thank you
>
> "PA Bear" wrote:
>
>> Start here: http://www.insideoe.com/problems/errors.htm#crash
>>
>> General OE Caveats:
>>
>> - Don't use Inbox or Sent Items to archive messages. Move them to local
>> folders created for this purpose.
>>
>> - Empty Deleted Items folder daily.
>>
>> - Disable Background Compacting [N/A in SP2] and frequently perform a
>> manual compact of all OE folders while "working offline". More at
>> http://www.insideoe.com/files/maintain.htm.
>>
>> - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
>> your machine if Automatic Compacting is taking place.
>>
>> - Your anti-virus application's email scanning feature can also cause
>> corruption. Disable it. It provides no additional protection.
>> --
>> OE-specific newsgroup:
>> news://msnews.microsoft.com/microsof...xpress.general
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>
>> Bill43 wrote:
>>> My wifes machine has Win XP and IE 7. She has two email identities. I
>>> attempted to add a third identity and got to the point where it says "do
>>> you
>>> want to start that identity." I said yes and it switched to that
>>> unfinished
>>> identity, but then I was called away and my wife eventually shut down
>>> the
>>> machine. That was a wek ago, now she tells me she cannot get into O/E.
>>> I
>>> have attempted to manage identities, however it always starts with the
>>> new
>>> identitiy and then totally locks up with hour glass. It attempts to
>>> connect
>>> and then times out and then becomes "not responding". I cannot get into
>>> it
>>> to change identities or manage identities. Please advise