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Cannot find pst file in My Documents

 
 
Dennis_S
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      5th Oct 2009
Have a user that each time he opens Outlook 2007, a popup error message comes
up saying Cannot find filename.pst in My Documents. If he hits OK, it goes
to My Documents looking for that pst file. Apparantly this has be happening
for a long time.

The pst file does not exist in the My Documents folder. He does archive,
but to the normal default path set by Outlook.

Is there a way to clear this message. Something to clear in the registry
perhaps?

Thanks.
 
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Gordon
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      5th Oct 2009

"Dennis_S" <(E-Mail Removed)> wrote in message
news8A0A35A-E630-4E7A-B340-(E-Mail Removed)...
> Have a user that each time he opens Outlook 2007, a popup error message
> comes
> up saying Cannot find filename.pst in My Documents. If he hits OK, it
> goes
> to My Documents looking for that pst file. Apparantly this has be
> happening
> for a long time.
>
> The pst file does not exist in the My Documents folder. He does archive,
> but to the normal default path set by Outlook.
>
> Is there a way to clear this message. Something to clear in the registry
> perhaps?
>
> Thanks.


Do Control Panel-Mail-Data Files and remove the spurious entry there...

 
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Dennis_S
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      5th Oct 2009
Thanks much Gordon. That did it.


"Gordon" wrote:

>
> "Dennis_S" <(E-Mail Removed)> wrote in message
> news8A0A35A-E630-4E7A-B340-(E-Mail Removed)...
> > Have a user that each time he opens Outlook 2007, a popup error message
> > comes
> > up saying Cannot find filename.pst in My Documents. If he hits OK, it
> > goes
> > to My Documents looking for that pst file. Apparantly this has be
> > happening
> > for a long time.
> >
> > The pst file does not exist in the My Documents folder. He does archive,
> > but to the normal default path set by Outlook.
> >
> > Is there a way to clear this message. Something to clear in the registry
> > perhaps?
> >
> > Thanks.

>
> Do Control Panel-Mail-Data Files and remove the spurious entry there...
>
>

 
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Gordon
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      5th Oct 2009

"Dennis_S" <(E-Mail Removed)> wrote in message
news:7E7962E0-ED20-4113-BA02-(E-Mail Removed)...
> Thanks much Gordon. That did it.
>
>


YW!

 
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