On Jun 14, 8:57*pm, jerkles <jerk...@discussions.microsoft.com> wrote:
> Thanks Jose. *I already tried Malwarebytes and it didn't work which is why I
> ended up here. *I will try the other methods.
> The error message box appears as this:
> cannot find 'file:/// make sure the path or internet address is correct
>
> "Jose" wrote:
> > On Jun 14, 3:55 pm, jerkles <jerk...@discussions.microsoft.com> wrote:
> > > Very poor answer. *Regardless of what you have or haven't seen, I didn't say
> > > it was posted on this site. *Just google it and you will see plenty.. *Like
> > > others, after booting up computer, the message appears. *If you click "ok" it
> > > goes away and you have no other problems. *Just annoying that it keeps
> > > appearing.
>
> > > "Malke" wrote:
> > > > jerkles wrote:
>
> > > > > Seems that a lot of people have this error message all of a sudden. *How
> > > > > do I
> > > > > get rid of it? *I have an HP system running XP.
>
> > > > A "lot of people"? Where? I haven't seen any posts about this error
> > > > recently. The error means that the file or network resource you aretrying
> > > > to get to doesn't exist or you don't have access rights. You will have to
> > > > provide a lot more detail about your computer and what you are trying to do
> > > > in order to get focused help.
>
> > > > How to Post:
> > > >http://www.elephantboycomputers.com/page2.html#Usenet
> > > >http://support.microsoft.com/default.aspx/kb/555375-How to Ask a Question
>
> > > > Malke
> > > > --
> > > > MS-MVP
> > > > Elephant Boy Computers - Don't Panic!
> > > >http://www.elephantboycomputers.com/#FAQ
>
> > You should run a good malware scan (as suggested in the Google search
> > results).
>
> > Download, install, update and do a full scan with these three free
> > malware detection programs:
>
> > Malwarebytes (MBAM): *http://malwarebytes.org/
> > SUPERAntiSpyware: (SAS): *http://www.superantispyware.com/
> > AVG (AVG): *http://free.avg.com/
>
> > Is there no http in front of your error?
>
> > If you see it every time XP starts, start by looking in your Startup
> > options in MSCONFIG for something resembling your error. *It is
> > probably not there, but at least check.
>
> > The Google results vary a little, but seem to point to
> > hpprintspool.exe and there are several search results that yield what
> > appear to be workable solutions (all about the same) involving a
> > little registry editing and such.
>
> > Basically, you find and remove the hpprintspool.exe file (may be
> > hidden) and search the registry for hpprintspool.exe and delete all
> > references (since the file does not exist after deleting).
>
> > Here is ONE link with a reasonable step by step at the bottom (I hate
> > Yahoo! Answers), but it is the best procedure.
>
> >http://answers.yahoo.com/question/in...1183907AABJ62r
>
>
So did you chose not to run the other scanning tools?
Just because the scan MBAM didn't report anything doesn't mean there
is not a problem.
One scanning tool does not know about everything which is why I
suggested the three that seem to work well for me. I hoped you would
run all three, not just pick one and not the others.
Scanning tools can only find what they are programmed to find. If
MBAM didn't find it, I would suggest the others. They may not find
anything, but if you do not run them, we will always wonder what might
be found if you did run them.
Even if a scanning tool finds something and claims to have removed it,
the tool may not remove all traces of the affliction - sometimes you
have to do the rest by hand.
Did you not read the information in the link I sent and see if it
applies to your situation?
Do you have the hpprintspool.exe file/registry entries?
If you were to read some of the other Google results, a similar
situation may be resolved with the Avast! scanner. Since I have never
used it or had this problem, it is not on my preferred list, but I
could be persuaded to add it.
After checking MSCONFIG, you might want to look in your registry for
the offending entry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
On the right hand side, do you see the offending shortcut or
referenced file? If so, delete it
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
On the right hand side, do you see the offending shortcut or
referenced file? If so, delete it