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Cannot delete a user account

 
 
=?Utf-8?B?RG9ubmE=?=
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      4th Nov 2007
When I try to delete a limited access user account, nothing happens, and then
I get a message that mshta.exe is not responding. What do I do?
Donna
 
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Ed Metcalfe
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      4th Nov 2007

"Donna" <(E-Mail Removed)> wrote in message
news:8C2CE4F7-FA29-4434-BF33-(E-Mail Removed)...
> When I try to delete a limited access user account, nothing happens, and
> then
> I get a message that mshta.exe is not responding. What do I do?
> Donna


Donna,

Go to Start > Run. Type "cmd.exe" in the dialog box and press return. In the
command prompt window type "sfc /purgecache" and press return.

Ed Metcalfe.


 
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=?Utf-8?B?RG9ubmE=?=
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      4th Nov 2007
Thank you!

"Ed Metcalfe" wrote:

>
> "Donna" <(E-Mail Removed)> wrote in message
> news:8C2CE4F7-FA29-4434-BF33-(E-Mail Removed)...
> > When I try to delete a limited access user account, nothing happens, and
> > then
> > I get a message that mshta.exe is not responding. What do I do?
> > Donna

>
> Donna,
>
> Go to Start > Run. Type "cmd.exe" in the dialog box and press return. In the
> command prompt window type "sfc /purgecache" and press return.
>
> Ed Metcalfe.
>
>
>

 
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Matty
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      23rd Jan 2008
i am having the same problem with the mshta.exe not responding when i try and
delete a user. any other ideas?


"Donna" wrote:

> Thank you!
>
> "Ed Metcalfe" wrote:
>
> >
> > "Donna" <(E-Mail Removed)> wrote in message
> > news:8C2CE4F7-FA29-4434-BF33-(E-Mail Removed)...
> > > When I try to delete a limited access user account, nothing happens, and
> > > then
> > > I get a message that mshta.exe is not responding. What do I do?
> > > Donna

> >
> > Donna,
> >
> > Go to Start > Run. Type "cmd.exe" in the dialog box and press return. In the
> > command prompt window type "sfc /purgecache" and press return.
> >
> > Ed Metcalfe.
> >
> >
> >

 
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Kendall
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      17th Feb 2008
Ed,
I have the same problem. I'm trying to delete more than one obsolete user
accounts, and I get the "mshta.exe not responding" error. Actually, when I
click the last button to delete the account, the computer seems to hang up,
although the hard disk is still being heavily accessed for a long, long time.
The computer never comes back (I waited maybe 20 minutes once.)
Anyway, your suggested fix seems to do nothing. It executes ok, and says
it's been done, but nothing else seems to change. I run your command from the
Administrator account.
Any other ideas?

"Ed Metcalfe" wrote:

>
> "Donna" <(E-Mail Removed)> wrote in message
> news:8C2CE4F7-FA29-4434-BF33-(E-Mail Removed)...
> > When I try to delete a limited access user account, nothing happens, and
> > then
> > I get a message that mshta.exe is not responding. What do I do?
> > Donna

>
> Donna,
>
> Go to Start > Run. Type "cmd.exe" in the dialog box and press return. In the
> command prompt window type "sfc /purgecache" and press return.
>
> Ed Metcalfe.
>
>
>

 
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