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Cannot delete messages stuck in Outbox (Outlook 2002)

 
 
Mark H.
Guest
Posts: n/a
 
      10th Jan 2010
Hi,

I'm having that problem (again!) where an email I sent got stuck -- then my
test email did, also...

The error in the send/receive progress window is 'Unknown Error 0x8004060C.'

When I try to delete them, I get 'The messaging interface has returned an
unknown error. If the problem persists, restart Outlook. (I did, but it
didn't help!) I also toggled offline and on, and still couldn't delete.

I can't even MOVE the emails -- says "can't move the items."

Thanks!

Mark H.
 
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Peter Foldes
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      10th Jan 2010
Mark

The first thing to try is to go off line with Outlook and then try to delete those
stuck messages while off line

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Mark H." <(E-Mail Removed)> wrote in message
news:66D033D2-F7DA-4ACF-8CE9-(E-Mail Removed)...
> Hi,
>
> I'm having that problem (again!) where an email I sent got stuck -- then my
> test email did, also...
>
> The error in the send/receive progress window is 'Unknown Error 0x8004060C.'
>
> When I try to delete them, I get 'The messaging interface has returned an
> unknown error. If the problem persists, restart Outlook. (I did, but it
> didn't help!) I also toggled offline and on, and still couldn't delete.
>
> I can't even MOVE the emails -- says "can't move the items."
>
> Thanks!
>
> Mark H.


 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      10th Jan 2010
See http://www.outlook-tips.net/howto/stuck_message.htm for methods -
outlook 2002 supports 'work offline' and that is the easiest. Set outlook
offline and wait about 5 min. then the message should delete.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

"Mark H." <(E-Mail Removed)> wrote in message
news:66D033D2-F7DA-4ACF-8CE9-(E-Mail Removed)...
> Hi,
>
> I'm having that problem (again!) where an email I sent got stuck -- then
> my
> test email did, also...
>
> The error in the send/receive progress window is 'Unknown Error
> 0x8004060C.'
>
> When I try to delete them, I get 'The messaging interface has returned an
> unknown error. If the problem persists, restart Outlook. (I did, but it
> didn't help!) I also toggled offline and on, and still couldn't delete.
>
> I can't even MOVE the emails -- says "can't move the items."
>
> Thanks!
>
> Mark H.


 
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