Im using outlook 2003 pro sp2 and Im having problems deleting what I call
'dead' rules. Rules which have nothing inside them as in there are
instructions for them. Im not sure how they were created but I cannot delete
them [the button is grayed out] and when I double click on the rule nothing
happens. I have several of these dead rules and wish to get rid of them to
clean things up.
I have many successfull rules that do work so Im familiar with
creating/modifing etc but these 5 will not go away. Thanks for your
help...someone please!
-Gus

You can reset all your rules by starting Outlook with the /cleanrules switch

Start-> Run; outlook.exe /cleanrules

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

"Gus" <(E-Mail Removed)> wrote in message
news:89F00754-A5CE-4566-923D-(E-Mail Removed)...
> Im using outlook 2003 pro sp2 and Im having problems deleting what I call
> 'dead' rules. Rules which have nothing inside them as in there are
> instructions for them. Im not sure how they were created but I cannot
> delete
> them [the button is grayed out] and when I double click on the rule
> nothing
> happens. I have several of these dead rules and wish to get rid of them
> to
> clean things up.
> I have many successfull rules that do work so Im familiar with
> creating/modifing etc but these 5 will not go away. Thanks for your
> help...someone please!
> -Gus

Have you tried opening Outlook in safe mode? Start > Run > outlook.exe /safe

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Gus" wrote:

> Im using outlook 2003 pro sp2 and Im having problems deleting what I call
> 'dead' rules. Rules which have nothing inside them as in there are
> instructions for them. Im not sure how they were created but I cannot delete
> them [the button is grayed out] and when I double click on the rule nothing
> happens. I have several of these dead rules and wish to get rid of them to
> clean things up.
> I have many successfull rules that do work so Im familiar with
> creating/modifing etc but these 5 will not go away. Thanks for your
> help...someone please!
> -Gus