every time I try to delete an unwanted contact to the contact folder I get the following error

explorer has stopped working

details

Problem signature:

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b091

Fault Module Name: MFC42.DLL

Fault Module Version: 6.6.8063.0

Fault Module Timestamp: 4549bd07

Exception Code: c0000005

Exception Offset: 00038ed0

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 4105

Additional Information 1: 8d13

Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

Additional Information 3: 8d13

Additional Information 4: cdca9b1d21d12b77d84f02df48e34311



it is the same every time the only way I have found to delete them it go to a command prompt and go to

c:\user\"account name"\contact



the typing del "contact name".contact



I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook



any idea of a fix?? I have been taking to Microsoft techsupport for well since I installed vista and seem to be getting no where.

Can you move the .contact file to another directory? If you can't delete it
from the folder maybe you can move it out of there.

steve

"ferretman" <(E-Mail Removed)> wrote in message
news:43611F95-DCFE-452E-A9CF-(E-Mail Removed)...
every time I try to delete an unwanted contact to the contact folder I get
the following error

explorer has stopped working

details

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: MFC42.DLL
Fault Module Version: 6.6.8063.0
Fault Module Timestamp: 4549bd07
Exception Code: c0000005
Exception Offset: 00038ed0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

it is the same every time the only way I have found to delete them it go to
a command prompt and go to
c:\user\"account name"\contact

the typing del "contact name".contact

I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook

any idea of a fix?? I have been taking to Microsoft techsupport for well
since I installed vista and seem to be getting no where.

no I tried copying my contacts to a different directory the going to it and
tried to delete one of the contacts but I still get the very same error

FerretMan


"Steve Cochran" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Can you move the .contact file to another directory? If you can't delete
> it from the folder maybe you can move it out of there.
>
> steve
>
> "ferretman" <(E-Mail Removed)> wrote in message
> news:43611F95-DCFE-452E-A9CF-(E-Mail Removed)...
> every time I try to delete an unwanted contact to the contact folder I get
> the following error
>
> explorer has stopped working
>
> details
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: explorer.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b091
> Fault Module Name: MFC42.DLL
> Fault Module Version: 6.6.8063.0
> Fault Module Timestamp: 4549bd07
> Exception Code: c0000005
> Exception Offset: 00038ed0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> it is the same every time the only way I have found to delete them it go
> to a command prompt and go to
> c:\user\"account name"\contact
>
> the typing del "contact name".contact
>
> I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook
>
> any idea of a fix?? I have been taking to Microsoft techsupport for well
> since I installed vista and seem to be getting no where.

I said Move, not copy.

steve

"ferretman" <(E-Mail Removed)> wrote in message
news:3A28BF56-F70E-44F0-B7AC-(E-Mail Removed)...
> no I tried copying my contacts to a different directory the going to it
> and tried to delete one of the contacts but I still get the very same
> error
>
> FerretMan
>
>
> "Steve Cochran" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Can you move the .contact file to another directory? If you can't delete
>> it from the folder maybe you can move it out of there.
>>
>> steve
>>
>> "ferretman" <(E-Mail Removed)> wrote in message
>> news:43611F95-DCFE-452E-A9CF-(E-Mail Removed)...
>> every time I try to delete an unwanted contact to the contact folder I
>> get the following error
>>
>> explorer has stopped working
>>
>> details
>>
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: explorer.exe
>> Application Version: 6.0.6000.16386
>> Application Timestamp: 4549b091
>> Fault Module Name: MFC42.DLL
>> Fault Module Version: 6.6.8063.0
>> Fault Module Timestamp: 4549bd07
>> Exception Code: c0000005
>> Exception Offset: 00038ed0
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 4105
>> Additional Information 1: 8d13
>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> Additional Information 3: 8d13
>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>
>> it is the same every time the only way I have found to delete them it go
>> to a command prompt and go to
>> c:\user\"account name"\contact
>>
>> the typing del "contact name".contact
>>
>> I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook
>>
>> any idea of a fix?? I have been taking to Microsoft techsupport for well
>> since I installed vista and seem to be getting no where.
>

move copy backup and delete contact folder and try to start fresh I can add
but when it comes time to delete any contacts no matter where the folder is
located I get the same error listed below

ferretman
"Steve Cochran" <(E-Mail Removed)> wrote in message
news:895F527B-F594-4C46-BB05-(E-Mail Removed)...
>I said Move, not copy.
>
> steve
>
> "ferretman" <(E-Mail Removed)> wrote in message
> news:3A28BF56-F70E-44F0-B7AC-(E-Mail Removed)...
>> no I tried copying my contacts to a different directory the going to it
>> and tried to delete one of the contacts but I still get the very same
>> error
>>
>> FerretMan
>>
>>
>> "Steve Cochran" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Can you move the .contact file to another directory? If you can't
>>> delete it from the folder maybe you can move it out of there.
>>>
>>> steve
>>>
>>> "ferretman" <(E-Mail Removed)> wrote in message
>>> news:43611F95-DCFE-452E-A9CF-(E-Mail Removed)...
>>> every time I try to delete an unwanted contact to the contact folder I
>>> get the following error
>>>
>>> explorer has stopped working
>>>
>>> details
>>>
>>> Problem signature:
>>> Problem Event Name: APPCRASH
>>> Application Name: explorer.exe
>>> Application Version: 6.0.6000.16386
>>> Application Timestamp: 4549b091
>>> Fault Module Name: MFC42.DLL
>>> Fault Module Version: 6.6.8063.0
>>> Fault Module Timestamp: 4549bd07
>>> Exception Code: c0000005
>>> Exception Offset: 00038ed0
>>> OS Version: 6.0.6000.2.0.0.768.3
>>> Locale ID: 4105
>>> Additional Information 1: 8d13
>>> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>>> Additional Information 3: 8d13
>>> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>>>
>>> it is the same every time the only way I have found to delete them it go
>>> to a command prompt and go to
>>> c:\user\"account name"\contact
>>>
>>> the typing del "contact name".contact
>>>
>>> I am running Windows Vista Home Premium 32bit upgrade on Toshiba
>>> notebook
>>>
>>> any idea of a fix?? I have been taking to Microsoft techsupport for well
>>> since I installed vista and seem to be getting no where.
>>
>

I am sorry to have posted this same issue on 4/27/07. Does anyone have an
answer for this annoying issue.

I am trying to delete outdated email addresses from the Contact list and I
get same error - Contacts has stopped working.

How can I debug this issue?

I did Import my Contacts list from my XP deskto to this new Dell laptop with
Vista 32-bit.

Any help would be appreciated.

John A

"Steve Cochran" wrote:

> I said Move, not copy.
>
> steve
>
> "ferretman" <(E-Mail Removed)> wrote in message
> news:3A28BF56-F70E-44F0-B7AC-(E-Mail Removed)...
> > no I tried copying my contacts to a different directory the going to it
> > and tried to delete one of the contacts but I still get the very same
> > error
> >
> > FerretMan
> >
> >
> > "Steve Cochran" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> >> Can you move the .contact file to another directory? If you can't delete
> >> it from the folder maybe you can move it out of there.
> >>
> >> steve
> >>
> >> "ferretman" <(E-Mail Removed)> wrote in message
> >> news:43611F95-DCFE-452E-A9CF-(E-Mail Removed)...
> >> every time I try to delete an unwanted contact to the contact folder I
> >> get the following error
> >>
> >> explorer has stopped working
> >>
> >> details
> >>
> >> Problem signature:
> >> Problem Event Name: APPCRASH
> >> Application Name: explorer.exe
> >> Application Version: 6.0.6000.16386
> >> Application Timestamp: 4549b091
> >> Fault Module Name: MFC42.DLL
> >> Fault Module Version: 6.6.8063.0
> >> Fault Module Timestamp: 4549bd07
> >> Exception Code: c0000005
> >> Exception Offset: 00038ed0
> >> OS Version: 6.0.6000.2.0.0.768.3
> >> Locale ID: 4105
> >> Additional Information 1: 8d13
> >> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> >> Additional Information 3: 8d13
> >> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >>
> >> it is the same every time the only way I have found to delete them it go
> >> to a command prompt and go to
> >> c:\user\"account name"\contact
> >>
> >> the typing del "contact name".contact
> >>
> >> I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook
> >>
> >> any idea of a fix?? I have been taking to Microsoft techsupport for well
> >> since I installed vista and seem to be getting no where.
> >
>

<go to Start-programs windows contact, sort them in list mode, there you can
delete each of them
deleted contacts remain in recycle bin till you decide to clean it


Saludos

Antonio

Thanks, I have been trying to figure this out for weeks. Moving file, opening
through start programs and using each display option has not worked. I still
get the same error but drag and drop worked. I think it is a Vista 32 bit
and win mail issue nothing the user can do. I want to know when Microsoft is
going to fix it. :-)

"Flash72UK" wrote:

>
> Drag and drop into recycle bin works.
>
>
> --
> Flash72UK
>