Hello,
Yes, please check if the modem has been installed correctly.
Please also check the following KB:
Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/?kbid=320558
You may also consider installing SP2 if you are using SP1 now.
HTH!
Best regards,
Rebecca Chen
MCSE2000 MCDBA CCNA
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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>Thread-Topic: cannot create modem internet connection
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>Subject: RE: cannot create modem internet connection
>Date: Wed, 20 Oct 2004 21:59:01 -0700
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>Hi,
>
>Seems that the modem was not detected and installed properly. you will
have
>to use device manager to uninstall the drivers for the modem. then reboot
and
>then again use device manager to detect the modems and then reinstall the
>drivers.
>
>Now the modems will be enabled when u configure ur internet connection.
>
>Regards
>M. Rajesh
>.Net and Windows Shell MVP
>www.winxpsolution.com
>Windows MarketPlace Moderator
>
>"Txl" wrote:
>
>> Hello
>>
>> When I launch the new connection wizard after saying that I want to
create
>> an internet account and that I will configure my line by myself when I
get
>> to the page where I have to choose if I will connect using a modem or a
>> broadband access I can only choose the permanent broadband connection,
the
>> 2 others (modem and broadband with login) are greyed out.
>>
>> I have already removed from my registry the following keys with no avail
>>
>> HKLM\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25
>>
>> HKLM\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\26
>>
>> Thanks for the help
>>
>>
>>
>>
>> --
>> Email contact
>>
>> http://cerbermail.com/?ltQ8eCFmRa
>>
>
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