I am quite sure this is not the right place for this question but I could not
find anywhere else. I am trying to contact MS online support
(support,microsoft.com).

Everything looks fine until I press the submit button, which return this
error message:

Error:
Your request could not be processed because previous incident details are
currently unavailable. Please try again later. If the details are still
unavailable after several attempts, you may need to begin a new support
request.

I have tried several times over the space of two days. Has anybody else
experienced this problem? Is there a UK support telephone number?

Thanks,
Wolf

"wolfkettler" <(E-Mail Removed)> wrote in message
news:974C0F93-8F2B-4845-B363-(E-Mail Removed)...
> I am quite sure this is not the right place for this question but I could
> not
> find anywhere else. I am trying to contact MS online support
> (support,microsoft.com).
>
> Everything looks fine until I press the submit button, which return this
> error message:
>
> Error:
> Your request could not be processed because previous incident details are
> currently unavailable. Please try again later. If the details are still
> unavailable after several attempts, you may need to begin a new support
> request.
>
> I have tried several times over the space of two days. Has anybody else
> experienced this problem? Is there a UK support telephone number?
>
> Thanks,
> Wolf

So what's the problem you are having with Outlook?

I have posted the problem separately in the Outlook Business Contact Mngr
forum - not sure how to link to the thread. It's titled "Office 2007 BCM
Marketing Campaign Filter not displaying names", posted also today.

Wolf

"Gordon" wrote:

>
> "wolfkettler" <(E-Mail Removed)> wrote in message
> news:974C0F93-8F2B-4845-B363-(E-Mail Removed)...
> > I am quite sure this is not the right place for this question but I could
> > not
> > find anywhere else. I am trying to contact MS online support
> > (support,microsoft.com).
> >
> > Everything looks fine until I press the submit button, which return this
> > error message:
> >
> > Error:
> > Your request could not be processed because previous incident details are
> > currently unavailable. Please try again later. If the details are still
> > unavailable after several attempts, you may need to begin a new support
> > request.
> >
> > I have tried several times over the space of two days. Has anybody else
> > experienced this problem? Is there a UK support telephone number?
> >
> > Thanks,
> > Wolf
>
> So what's the problem you are having with Outlook?
>
>

"wolfkettler" <(E-Mail Removed)> wrote in message
news:5DE2D533-3DA1-426B-9D29-(E-Mail Removed)...

>I have posted the problem separately in the Outlook Business Contact Mngr
> forum - not sure how to link to the thread. It's titled "Office 2007 BCM
> Marketing Campaign Filter not displaying names", posted also today.

If it's a BCM problem, that's the correct newsgroup, not this one. None of
these newsgroups, however, are Microsoft Support. For that, visit
http://supporet.microsoft.com/ and click the Contact Us link
(http://support.microsoft.com/contactus/?ws=support)
--
Brian Tillman [MVP-Outlook]

The issue with BCM has been resolved now (not the inability to contact online
support though).

Thanks,
Wolf

"Brian Tillman [MVP - Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

> If it's a BCM problem, that's the correct newsgroup, not this one. None of
> these newsgroups, however, are Microsoft Support. For that, visit
> http://supporet.microsoft.com/ and click the Contact Us link
> (http://support.microsoft.com/contactus/?ws=support)

Obviously I typed the first URL incorrectly, but the second is correct.
--
Brian Tillman [MVP-Outlook]