Cannot connect to scanner via USB

Adam Warmerdam

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11th Sep 2003

I have recently upgraded all of the workstations in the
office to XP Pro. The scanner is an HP Scanjet. I have
downloaded the most recent drivers and software from HP.
After installation I get the error message that the
computer cannot find or connect to the scanner. I have
deleted and reinstalled the USB Ports from the device
manager several times, but I still cannot get the scanner
installed. Any suggestions?
Thank you in advance for your time,
Adam

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