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Cannot connect Remote Assistance with Messenger

 
 
Jan Il
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      4th Dec 2005
Hi all :-) Windows XP Pro SP2

I have a Netgear WGT624v3 router, and I do have administrative rights.

I need to enable the Remote Assistance feature in order to work with an
Access program client on a very urgent project. So far we have not been
able to get the RA to connect. I have sent her the invitation via
Messenger, and she has tried to respond, but, cannot connect with my
computer.

I would really appreciate any suggestions or help with this. I also have an
HP Pavilion zv6000 Notebook that I also want to enable this feature on.


Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.


 
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