Greetings Anita,
I know this sounds rather bad, but are you sure you're entering your password and Passport
e-mail address correctly?
If you'd like to try resetting your password (which should be no longer then 10-12 characters
for compatibility purposes), you can do so here:
https://memberservices.passport.net/...RV_ResetPW.srf
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
"Anita" <(E-Mail Removed)> wrote in message
news:138fc01c44421$ae04b490$(E-Mail Removed)...
> Hello there
> I can get the internet explorer, but cannot sign in with
> my passport to access my hotmail or messenger account.
> WhenI sign in it says my email address or my password
> haven't been recognised.
>
> Can anyone help!