trying to access the msupdates page and ie crashes and closes bringing me
back to desktop with no error message. what will correct this?

Windows version?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

princessmonaco wrote:
> trying to access the msupdates page and ie crashes and closes bringing me
> back to desktop with no error message. what will correct this?

winXP

"PA Bear" wrote:

> Windows version?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> princessmonaco wrote:
> > trying to access the msupdates page and ie crashes and closes bringing me
> > back to desktop with no error message. what will correct this?
>

And are you having other browsing problems, like accessing or signing-in at
secure (https://xxxx) sites like your online banking?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

princessmonaco wrote:
> winXP
>
> > Windows version?
> > --
> > princessmonaco wrote:
> > > trying to access the msupdates page and ie crashes and closes
> > > bringing me back to desktop with no error message. what will correct
> > > this?

i don't know as i haven't tried - i will try my bank right now - hold on for
me pls!

"PA Bear" wrote:

> And are you having other browsing problems, like accessing or signing-in at
> secure (https://xxxx) sites like your online banking?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> princessmonaco wrote:
> > winXP
> >
> > > Windows version?
> > > --
> > > princessmonaco wrote:
> > > > trying to access the msupdates page and ie crashes and closes
> > > > bringing me back to desktop with no error message. what will correct
> > > > this?
>
>

i just signed in to my online bank...so that's not posing a problem?!?!?!?!?

"PA Bear" wrote:

> And are you having other browsing problems, like accessing or signing-in at
> secure (https://xxxx) sites like your online banking?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> princessmonaco wrote:
> > winXP
> >
> > > Windows version?
> > > --
> > > princessmonaco wrote:
> > > > trying to access the msupdates page and ie crashes and closes
> > > > bringing me back to desktop with no error message. what will correct
> > > > this?
>
>

Even assuming it's a secure site (https://mybank.money), your problem may be
caused by hijackware.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


princessmonaco wrote:
> i just signed in to my online bank...so that's not posing a
> problem?!?!?!?!?
>
> "PA Bear" wrote:
>
> > And are you having other browsing problems, like accessing or
> > signing-in at secure (https://xxxx) sites like your online banking?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > princessmonaco wrote:
> > > winXP
> > >
> > > > Windows version?
> > > > --
> > > > princessmonaco wrote:
> > > > > trying to access the msupdates page and ie crashes and closes
> > > > > bringing me back to desktop with no error message. what will
> > > > > correct this?

check this log file for me and tell me if there is anything that should be
removed...
Logfile of HijackThis v1.99.1
Scan saved at 6:09:05 PM, on 12/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Movielink\MovielinkManager\Movielink User.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Plaxo\2.6.2.7\PlaxoHelper.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPNRA.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
C:\Program Files\Logitech\Video\VideoEffectsWatcher.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Documents and Settings\Roxanne\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://us.rd.yahoo.com/clientapps/Au...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://us.rd.yahoo.com/clientapps/Au...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://us.rd.yahoo.com/clientapps/Au.../www.yahoo.com
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} -
C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CBTB00001 Class - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} -
C:\PROGRA~1\Skype\toolbars\SKYPEF~2\toolbar.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
- C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Plaxo - {81CA3009-6200-4a6d-93C6-F1E9A6821C7F} - C:\Program
Files\Plaxo\IE Toolbar\0.9.5.42\plx_tlbr.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Plaxo - {81CA3009-6200-4a6d-93C6-F1E9A6821C7F} - C:\Program
Files\Plaxo\IE Toolbar\0.9.5.42\plx_tlbr.dll
O3 - Toolbar: Skype™ For Internet Explorer -
{B13721C7-F507-4982-B2E5-502A71474FED} - C:\Program
Files\Skype\toolbars\Skype for Internet Explorer\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control
Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program
Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA
Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows
Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software
Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program
Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program
Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe
/automation
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe
bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe
-CheckReg
O4 - HKLM\..\Run: [PCSuiteTrayApplication]
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -onlytray
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media
Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadMSvcmm] "C:\Program
Files\Movielink\MovielinkManager\Movielink User.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program
Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program
Files\Plaxo\2.6.2.7\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite
6\PCSync2.exe /NoDialog
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash
/minimized
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher
Pro\MailWasher.exe
O4 - Startup: Norton Disk Doctor.lnk = C:\Program Files\Norton
SystemWorks\Norton Utilities\NDD32.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton
SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton
SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program
Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program
Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program
Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program
Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program
Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
- C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56}
- C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup -
{5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton
SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Send to OneNote - {6EB2AA45-3F30-40e1-9864-45EB153C6EDC}
- C:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F}
- C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 -
{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth
Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {F37F00B3-19B2-4a69-B923-7A24AF07EE68} -
C:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Send to OneNote Settings -
{F37F00B3-19B2-4a69-B923-7A24AF07EE68} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) -
http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner
Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} (CPlayFirstTriJinxControl
Object) -
http://download.games.yahoo.com/game...x.1.0.0.55.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1135626928968
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) -
http://real.gamehouse.com/games/chainz2/mjolauncher.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} -
C:\WINDOWS\system32\btxppanel.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. -
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. -
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd -
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION -
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. -
C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation -
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. -
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Movielink Core Service - Movielink LLC -
C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -
Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec
Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\Security
Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



"PA Bear" wrote:

> Even assuming it's a secure site (https://mybank.money), your problem may be
> caused by hijackware.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/archive/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware. **Post
> your log to http://forums.spybot.info/forumdisplay.php?f=22,
> http://castlecops.com/forum67.html,
> http://forums.subratam.org/index.php?showforum=7,
> http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
> analysis, not here.**
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
>
> princessmonaco wrote:
> > i just signed in to my online bank...so that's not posing a
> > problem?!?!?!?!?
> >
> > "PA Bear" wrote:
> >
> > > And are you having other browsing problems, like accessing or
> > > signing-in at secure (https://xxxx) sites like your online banking?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> > >
> > > princessmonaco wrote:
> > > > winXP
> > > >
> > > > > Windows version?
> > > > > --
> > > > > princessmonaco wrote:
> > > > > > trying to access the msupdates page and ie crashes and closes
> > > > > > bringing me back to desktop with no error message. what will
> > > > > > correct this?
>
>

i think i should tell u that i do get an error message that goes like this:
the instruction at 0x7c901010 referenced memory at 0x0000001c. the memory
could not be read.
perhaps this is a clue.

"PA Bear" wrote:

> Even assuming it's a secure site (https://mybank.money), your problem may be
> caused by hijackware.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/archive/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware. **Post
> your log to http://forums.spybot.info/forumdisplay.php?f=22,
> http://castlecops.com/forum67.html,
> http://forums.subratam.org/index.php?showforum=7,
> http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
> analysis, not here.**
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
>
> princessmonaco wrote:
> > i just signed in to my online bank...so that's not posing a
> > problem?!?!?!?!?
> >
> > "PA Bear" wrote:
> >
> > > And are you having other browsing problems, like accessing or
> > > signing-in at secure (https://xxxx) sites like your online banking?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> > >
> > > princessmonaco wrote:
> > > > winXP
> > > >
> > > > > Windows version?
> > > > > --
> > > > > princessmonaco wrote:
> > > > > > trying to access the msupdates page and ie crashes and closes
> > > > > > bringing me back to desktop with no error message. what will
> > > > > > correct this?
>
>

Repost:

> > **Post your log to
> > http://forums.spybot.info/forumdisplay.php?f=22,
> > http://castlecops.com/forum67.html,
> > http://forums.subratam.org/index.php?showforum=7,
> > http://aumha.net/viewforum.php?f=30, or other appropriate forums for
> > expert analysis, not here.**

We don't interpret HijackThis logs here, princess.
--
~PA Bear

princessmonaco wrote:
> check this log file for me and tell me if there is anything that should be
> removed...
> Logfile of HijackThis v1.99.1
> Scan saved at 6:09:05 PM, on 12/26/2005
> Platform: Windows XP SP2 (WinNT 5.01.2600)
> MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
<snip>
>
> "PA Bear" wrote:
>
> > Even assuming it's a secure site (https://mybank.money), your problem
> > may be caused by hijackware.
> >
> > Checking for/Help with Hijackware
> > http://aumha.org/a/parasite.htm
> > http://aumha.org/a/quickfix.htm
> > http://aumha.net/viewtopic.php?t=5878
> > http://wiki.castlecops.com/Malware_R...:_Introduction
> > http://mvps.org/winhelp2002/unwanted.htm
> > http://inetexplorer.mvps.org/data/prevention.htm
> > http://inetexplorer.mvps.org/archive/tshoot.html
> > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > http://defendingyourmachine.blogspot.com/
> >
> > When all else fails, HijackThis v1.99.1
> > (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
> > use. It will help you to both identify and remove any
> > hijackware/spyware. **Post your log to
> > http://forums.spybot.info/forumdisplay.php?f=22,
> > http://castlecops.com/forum67.html,
> > http://forums.subratam.org/index.php?showforum=7,
> > http://aumha.net/viewforum.php?f=30, or other appropriate forums for
> > expert analysis, not here.**
> >
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> >
> > princessmonaco wrote:
> > > i just signed in to my online bank...so that's not posing a
> > > problem?!?!?!?!?
> > >
> > > "PA Bear" wrote:
> > >
> > > > And are you having other browsing problems, like accessing or
> > > > signing-in at secure (https://xxxx) sites like your online banking?
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > DTS-L.org
> > > >
> > > > princessmonaco wrote:
> > > > > winXP
> > > > >
> > > > > > Windows version?
> > > > > > --
> > > > > > princessmonaco wrote:
> > > > > > > trying to access the msupdates page and ie crashes and closes
> > > > > > > bringing me back to desktop with no error message. what will
> > > > > > > correct this?