are you using the correct aol login format and password?
--
Diane Poremsky [MVP - Outlook]
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"ALH" <(E-Mail Removed)> wrote in message
news:9C622A41-3484-46EC-964F-(E-Mail Removed)...
> After configuring Outlook 2003 to use when accessing AOL email, when
> Outlook
> dials up and submits name and password, the response is Error 691 user
> name
> and/or password invalid on the domain. Cannot find a solution. AOL has
> not
> been able to solve.