I am running Outlook 2000 SP3 Internet Mail Only and cannot close some, but
not all, of my PST files. I get the error "The Operation Failed. An object
could not be found." I have verified the files exist and located in the
correct folder (C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook). How can I get this corrected? Thanks

Have you tried running ScanPST.EXE on those PST files?

"dd5087" <(E-Mail Removed)> wrote in message
news:6B244BD8-2FA2-4547-BB54-(E-Mail Removed)...
> I am running Outlook 2000 SP3 Internet Mail Only and cannot close some,
> but
> not all, of my PST files. I get the error "The Operation Failed. An
> object
> could not be found." I have verified the files exist and located in the
> correct folder (C:\Documents and Settings\Owner\Local Settings\Application
> Data\Microsoft\Outlook). How can I get this corrected? Thanks

yes, this does not correct the problem.

"Vince Averello" wrote:

> Have you tried running ScanPST.EXE on those PST files?
>
> "dd5087" <(E-Mail Removed)> wrote in message
> news:6B244BD8-2FA2-4547-BB54-(E-Mail Removed)...
> > I am running Outlook 2000 SP3 Internet Mail Only and cannot close some,
> > but
> > not all, of my PST files. I get the error "The Operation Failed. An
> > object
> > could not be found." I have verified the files exist and located in the
> > correct folder (C:\Documents and Settings\Owner\Local Settings\Application
> > Data\Microsoft\Outlook). How can I get this corrected? Thanks
>

Have you tried a new profile in the Control Panel > Mail applet?

"dd5087" <(E-Mail Removed)> wrote in message
news:22E69449-BC40-4A59-A74D-(E-Mail Removed)...
> yes, this does not correct the problem.

"Vince Averello" wrote:

> Have you tried a new profile in the Control Panel > Mail applet?
>
> "dd5087" <(E-Mail Removed)> wrote in message
> news:22E69449-BC40-4A59-A74D-(E-Mail Removed)...
> > yes, this does not correct the problem.
>
> I have not created a new profile, what is the procedure for this. will I be able to retain my existing PST files?

"dd5087" <(E-Mail Removed)> wrote in message
news:8B93C67D-CD7C-4FC8-8899-(E-Mail Removed)...

> I have not created a new profile, what is the procedure for this. will I
> be able to retain
> my existing PST files?

Changing profiles does not touch the data. However, since you're in IMO
mode, the Mail applet cannot be used to create a new profile. Instead you
must use the Registry Editor to remove the existing profile and then Outlook
will crate a new one. Details here:
http://support.microsoft.com/kb/252304 . Look for the sectrion labeled
"Method 2".
--
Brian Tillman [MVP-Outlook]

"Brian Tillman [MVP - Outlook]" wrote:

> "dd5087" <(E-Mail Removed)> wrote in message
> news:8B93C67D-CD7C-4FC8-8899-(E-Mail Removed)...
>
> > I have not created a new profile, what is the procedure for this. will I
> > be able to retain
> > my existing PST files?
>
> Changing profiles does not touch the data. However, since you're in IMO
> mode, the Mail applet cannot be used to create a new profile. Instead you
> must use the Registry Editor to remove the existing profile and then Outlook
> will crate a new one. Details here:
> http://support.microsoft.com/kb/252304 . Look for the sectrion labeled
> "Method 2".
> --
> Brian Tillman [MVP-Outlook]
>
> This procedure fixed the issue. Thanks

"dd5087" wrote:

>
>
> "Brian Tillman [MVP - Outlook]" wrote:
>
> > "dd5087" <(E-Mail Removed)> wrote in message
> > news:8B93C67D-CD7C-4FC8-8899-(E-Mail Removed)...
> >
> > > I have not created a new profile, what is the procedure for this. will I
> > > be able to retain
> > > my existing PST files?
> >
> > Changing profiles does not touch the data. However, since you're in IMO
> > mode, the Mail applet cannot be used to create a new profile. Instead you
> > must use the Registry Editor to remove the existing profile and then Outlook
> > will crate a new one. Details here:
> > http://support.microsoft.com/kb/252304 . Look for the sectrion labeled
> > "Method 2".
> > --
> > Brian Tillman [MVP-Outlook]
> >
> > This procedure fixed the issue. Thanks

Well, I thought it fixed it but here is what happened. All of the archive
files were off the File List. I opened one of my archives then closed it.
It disappeared from the file list but within a second or two it reappeared
and now it gives me the same message (The operation failed. An object could
not be found.) when I tried to close it.

"dd5087" <(E-Mail Removed)> wrote in message
news3199E03-324C-44CB-8567-(E-Mail Removed)...

> Well, I thought it fixed it but here is what happened. All of the archive
> files were off the File List. I opened one of my archives then closed it.
> It disappeared from the file list but within a second or two it reappeared
> and now it gives me the same message (The operation failed. An object
> could
> not be found.) when I tried to close it.

Exactly what did you click to open then close it?
--
Brian Tillman [MVP-Outlook]

"Brian Tillman [MVP - Outlook]" wrote:

> "dd5087" <(E-Mail Removed)> wrote in message
> news3199E03-324C-44CB-8567-(E-Mail Removed)...
>
> > Well, I thought it fixed it but here is what happened. All of the archive
> > files were off the File List. I opened one of my archives then closed it.
> > It disappeared from the file list but within a second or two it reappeared
> > and now it gives me the same message (The operation failed. An object
> > could
> > not be found.) when I tried to close it.
>
> Exactly what did you click to open then close it?
> --
> Brian Tillman [MVP-Outlook]
>
> To open the archive file, I go to File>Open>Personal Folders File (.PST)... and select the file. To close it, I right click the file name located in the Folder List window and select Close "Archive Folder". The file immediately disappears from the Folder List, then sometimes reappears in a few seconds. After that I get the error. This doesn't happen every time but it has occurred on different archived files. I have run the ScanPST against these files. It reports no errors found on these files.