Windowsxp Home

I'm trying to over write or delete the following key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile

If I try to delete it it says I don't have proper permission. If I try to
over write it, same thing. It won't let me change the permissions.

Any suggestions?

In microsoft.public.win2000.registry ACP wrote:

> Windowsxp Home
>
> I'm trying to over write or delete the following key:
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile
>
> If I try to delete it it says I don't have proper permission.
> If I try to over write it, same thing. It won't let me change
> the permissions.
>
> Any suggestions?

Deleting that key would not be appropriate. Neither probably would
be modifying it. What are you to trying to do? Have you made a Full
Registry Backup (not "export") before editing the registry?
Under XPH you may need to log in Safe Mode with the built-in
Administrator account. IIRC (I don't use that OS here)

"Mark V" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In microsoft.public.win2000.registry ACP wrote:
>
>> Windowsxp Home
>>
>> I'm trying to over write or delete the following key:
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile
>>
>> If I try to delete it it says I don't have proper permission.
>> If I try to over write it, same thing. It won't let me change
>> the permissions.
>>
>> Any suggestions?
>
> Deleting that key would not be appropriate. Neither probably would
> be modifying it. What are you to trying to do? Have you made a Full
> Registry Backup (not "export") before editing the registry?
> Under XPH you may need to log in Safe Mode with the built-in
> Administrator account. IIRC (I don't use that OS here)

The PC in question has two users, both with admin privileges. One can open
hyperlinks in Outlook email and one cannot.

I have searched the web and MSKB and tried everything I could find.

I reset the "Reset Web Settings" in IE 6.

I tried to fix a possible corrupted reg key ~
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command ~ by
importing a new reg key as found in the various web sites. When I click the
new .reg file I get the message "cannot import".

If I go into the registry and click on the htmlfile folder, I get "cannot
open - error while opening key".

That's what I'm trying to fix. Yes before doing any registry mods I always
do a "backup".

The reason for deleting the key, I thought then I would be able to import a
copy of a working key from another PC as suggested in MSKB.

In microsoft.public.win2000.registry ACP wrote:

>
> "Mark V" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> In microsoft.public.win2000.registry ACP wrote:
>>
>>> Windowsxp Home
>>>
>>> I'm trying to over write or delete the following key:
>>>
>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile
>>>
>>> If I try to delete it it says I don't have proper permission.
>>> If I try to over write it, same thing. It won't let me change
>>> the permissions.
>>>
>>> Any suggestions?
>>
>> Deleting that key would not be appropriate. Neither probably
>> would be modifying it. What are you to trying to do? Have you
>> made a Full Registry Backup (not "export") before editing the
>> registry? Under XPH you may need to log in Safe Mode with the
>> built-in Administrator account. IIRC (I don't use that OS
>> here)
>
> The PC in question has two users, both with admin privileges.
> One can open hyperlinks in Outlook email and one cannot.

>> registry? Under XPH you may need to log in Safe Mode with the
>> built-in Administrator account. IIRC (I don't use that OS

> I have searched the web and MSKB and tried everything I could
> find.
>
> I reset the "Reset Web Settings" in IE 6.
>
> I tried to fix a possible corrupted reg key ~
> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
> ~ by importing a new reg key as found in the various web sites.
> When I click the new .reg file I get the message "cannot
> import".
>
> If I go into the registry and click on the htmlfile folder, I
> get "cannot open - error while opening key".

If it says "error" rather than "access denied" you may have a
corrupt key or possibly a process may have locked that key.

> That's what I'm trying to fix. Yes before doing any registry
> mods I always do a "backup".
>
> The reason for deleting the key, I thought then I would be able
> to import a copy of a working key from another PC as suggested
> in MSKB.

>> registry? Under XPH you may need to log in Safe Mode with the
>> built-in Administrator account. IIRC (I don't use that OS

I cannot help with IE.

Once logged in with correct security context it should work. If
not you may have more issues and should start by examining the
current Registy permissions on that keys/subkeys.

"Mark V" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In microsoft.public.win2000.registry ACP wrote:
>
>>
>> "Mark V" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> In microsoft.public.win2000.registry ACP wrote:
>>>
>>>> Windowsxp Home
>>>>
>>>> I'm trying to over write or delete the following key:
>>>>
>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile
>>>>
>>>> If I try to delete it it says I don't have proper permission.
>>>> If I try to over write it, same thing. It won't let me change
>>>> the permissions.
>>>>
>>>> Any suggestions?
>>>
>>> Deleting that key would not be appropriate. Neither probably
>>> would be modifying it. What are you to trying to do? Have you
>>> made a Full Registry Backup (not "export") before editing the
>>> registry? Under XPH you may need to log in Safe Mode with the
>>> built-in Administrator account. IIRC (I don't use that OS
>>> here)
>>
>> The PC in question has two users, both with admin privileges.
>> One can open hyperlinks in Outlook email and one cannot.
>
> >> registry? Under XPH you may need to log in Safe Mode with the
> >> built-in Administrator account. IIRC (I don't use that OS
>
>> I have searched the web and MSKB and tried everything I could
>> find.
>>
>> I reset the "Reset Web Settings" in IE 6.
>>
>> I tried to fix a possible corrupted reg key ~
>> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
>> ~ by importing a new reg key as found in the various web sites.
>> When I click the new .reg file I get the message "cannot
>> import".
>>
>> If I go into the registry and click on the htmlfile folder, I
>> get "cannot open - error while opening key".
>
> If it says "error" rather than "access denied" you may have a
> corrupt key or possibly a process may have locked that key.
>
>> That's what I'm trying to fix. Yes before doing any registry
>> mods I always do a "backup".
>>
>> The reason for deleting the key, I thought then I would be able
>> to import a copy of a working key from another PC as suggested
>> in MSKB.
>
> >> registry? Under XPH you may need to log in Safe Mode with the
> >> built-in Administrator account. IIRC (I don't use that OS
>
> I cannot help with IE.
>
> Once logged in with correct security context it should work. If
> not you may have more issues and should start by examining the
> current Registy permissions on that keys/subkeys.

When I right click on the key and then click properties, permissions, it
tells me that I don't have permission to view the properties, but I can go
in and change the properties. That to me is a weird message.

Any way I tried to change the properties, there is no one listed, so I add
administrator, Users, etc and then modify the permission. Now it won't let
me save the changes I've made. To me that is very strange.

In microsoft.public.win2000.registry ACP wrote:

>
> "Mark V" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> In microsoft.public.win2000.registry ACP wrote:
>>
>>>
>>> "Mark V" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> In microsoft.public.win2000.registry ACP wrote:
>>>>
>>>>> Windowsxp Home
>>>>>
>>>>> I'm trying to over write or delete the following key:
>>>>>
>>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile
>>>>>
>>>>> If I try to delete it it says I don't have proper
>>>>> permission. If I try to over write it, same thing. It won't
>>>>> let me change the permissions.
>>>>>
>>>>> Any suggestions?
>>>>
>>>> Deleting that key would not be appropriate. Neither probably
>>>> would be modifying it. What are you to trying to do? Have
>>>> you made a Full Registry Backup (not "export") before editing
>>>> the registry? Under XPH you may need to log in Safe Mode with
>>>> the built-in Administrator account. IIRC (I don't use that
>>>> OS here)
>>>
>>> The PC in question has two users, both with admin privileges.
>>> One can open hyperlinks in Outlook email and one cannot.
>>
>> >> registry? Under XPH you may need to log in Safe Mode with
>> >> the built-in Administrator account. IIRC (I don't use that
>> >> OS
>>
>>> I have searched the web and MSKB and tried everything I could
>>> find.
>>>
>>> I reset the "Reset Web Settings" in IE 6.
>>>
>>> I tried to fix a possible corrupted reg key ~
>>> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
>>> ~ by importing a new reg key as found in the various web
>>> sites. When I click the new .reg file I get the message
>>> "cannot import".
>>>
>>> If I go into the registry and click on the htmlfile folder, I
>>> get "cannot open - error while opening key".
>>
>> If it says "error" rather than "access denied" you may have a
>> corrupt key or possibly a process may have locked that key.
>>
>>> That's what I'm trying to fix. Yes before doing any registry
>>> mods I always do a "backup".
>>>
>>> The reason for deleting the key, I thought then I would be
>>> able to import a copy of a working key from another PC as
>>> suggested in MSKB.
>>
>> >> registry? Under XPH you may need to log in Safe Mode with
>> >> the built-in Administrator account. IIRC (I don't use that
>> >> OS
>>
>> I cannot help with IE.
>>
>> Once logged in with correct security context it should work.
>> If not you may have more issues and should start by examining
>> the current Registy permissions on that keys/subkeys.
>
> When I right click on the key and then click properties,
> permissions, it tells me that I don't have permission to view
> the properties, but I can go in and change the properties. That
> to me is a weird message.
>
> Any way I tried to change the properties, there is no one
> listed, so I add administrator, Users, etc and then modify the
> permission. Now it won't let me save the changes I've made. To
> me that is very strange.

Sounds most like either something has "messed" with your registry
(possibly and installation program) or malware perhaps. Confirm
that that the system is "clean" now and has never been compromised.
If it is or has been compromised by malware I suggest a "clean" re-
installation is the only way to be able to fully trust the system
again.

One could revert to an earlier known good copy of the SOFTWARE hive
if you have made regular Full Registry Backups in advance. And the
system is clean now.

Advanced diagnosis and repair is beyond the scope of these news
groups since one must already be familiar with "ownership" and
"inheritance" and propagation of security descriptors in the
registry. Seek a "local guru" you trust if you want to pursue this
in depth would be my best advice at this time.

"Mark V" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In microsoft.public.win2000.registry ACP wrote:
>
>>
>> "Mark V" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> In microsoft.public.win2000.registry ACP wrote:
>>>
>>>>
>>>> "Mark V" <(E-Mail Removed)> wrote in message
>>>> news:(E-Mail Removed)...
>>>>> In microsoft.public.win2000.registry ACP wrote:
>>>>>
>>>>>> Windowsxp Home
>>>>>>
>>>>>> I'm trying to over write or delete the following key:
>>>>>>
>>>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile
>>>>>>
>>>>>> If I try to delete it it says I don't have proper
>>>>>> permission. If I try to over write it, same thing. It won't
>>>>>> let me change the permissions.
>>>>>>
>>>>>> Any suggestions?
>>>>>
>>>>> Deleting that key would not be appropriate. Neither probably
>>>>> would be modifying it. What are you to trying to do? Have
>>>>> you made a Full Registry Backup (not "export") before editing
>>>>> the registry? Under XPH you may need to log in Safe Mode with
>>>>> the built-in Administrator account. IIRC (I don't use that
>>>>> OS here)
>>>>
>>>> The PC in question has two users, both with admin privileges.
>>>> One can open hyperlinks in Outlook email and one cannot.
>>>
>>> >> registry? Under XPH you may need to log in Safe Mode with
>>> >> the built-in Administrator account. IIRC (I don't use that
>>> >> OS
>>>
>>>> I have searched the web and MSKB and tried everything I could
>>>> find.
>>>>
>>>> I reset the "Reset Web Settings" in IE 6.
>>>>
>>>> I tried to fix a possible corrupted reg key ~
>>>> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
>>>> ~ by importing a new reg key as found in the various web
>>>> sites. When I click the new .reg file I get the message
>>>> "cannot import".
>>>>
>>>> If I go into the registry and click on the htmlfile folder, I
>>>> get "cannot open - error while opening key".
>>>
>>> If it says "error" rather than "access denied" you may have a
>>> corrupt key or possibly a process may have locked that key.
>>>
>>>> That's what I'm trying to fix. Yes before doing any registry
>>>> mods I always do a "backup".
>>>>
>>>> The reason for deleting the key, I thought then I would be
>>>> able to import a copy of a working key from another PC as
>>>> suggested in MSKB.
>>>
>>> >> registry? Under XPH you may need to log in Safe Mode with
>>> >> the built-in Administrator account. IIRC (I don't use that
>>> >> OS
>>>
>>> I cannot help with IE.
>>>
>>> Once logged in with correct security context it should work.
>>> If not you may have more issues and should start by examining
>>> the current Registy permissions on that keys/subkeys.
>>
>> When I right click on the key and then click properties,
>> permissions, it tells me that I don't have permission to view
>> the properties, but I can go in and change the properties. That
>> to me is a weird message.
>>
>> Any way I tried to change the properties, there is no one
>> listed, so I add administrator, Users, etc and then modify the
>> permission. Now it won't let me save the changes I've made. To
>> me that is very strange.
>
> Sounds most like either something has "messed" with your registry
> (possibly and installation program) or malware perhaps. Confirm
> that that the system is "clean" now and has never been compromised.
> If it is or has been compromised by malware I suggest a "clean" re-
> installation is the only way to be able to fully trust the system
> again.
>
> One could revert to an earlier known good copy of the SOFTWARE hive
> if you have made regular Full Registry Backups in advance. And the
> system is clean now.
>
> Advanced diagnosis and repair is beyond the scope of these news
> groups since one must already be familiar with "ownership" and
> "inheritance" and propagation of security descriptors in the
> registry. Seek a "local guru" you trust if you want to pursue this
> in depth would be my best advice at this time.

No malware that I find.

I've decided to just back up essential data for her and reinstall the OS.

Thanks for your information and time.