Are you using firewire or another method to connect camcorder to PC?
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows
"JSJAXN" <(E-Mail Removed)> wrote in message
news:5F392DCB-CD1A-410B-BEAA-(E-Mail Removed)...
>I have a Canon ZR50MC and have tried capturing video from both WMM, WinVD
>and
> VideoWave. I can control the camera using the Videowave software, i.e. -
> play, ff, rewind, stop, etc., but the minute I try and capture with any of
> the programs I get error messages, specificall "An unknown error has
> occurred" from WMM, WinVD goes into initializing.. mode and never returns
> and
> VideoWave creates blnk video files from where, I do not know.
>
> Using the same PC and cable I can conenct to a JVC GR-DVP7A-SL and the
> programs will capture the video. Unfortunately, I own the Canon and the
> JVC
> was borrowed just to dbl check the PC and cable.
>
> Camcorder is not powered by the battery and is in VTR mode. The Camcorder
> is listed in the device manager as Canon DV Camcorder.
>
> Help!!!
>