I was having a problem with a user not being able to attach files saved in a
records management system our office uses into email messages. I contacted
the RM system helpdesk and they suggested deleting the COM add-in in MS
outlook and re-adding it.

I removed the COM-add-in but when I tried to re-add it, it does not save it.
I find it okay but when I click OK it doesn't save. What am I doing wrong?

Running the Addin's setup while Outlook is closed should do it.

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Tue, 29 Sep 2009 11:01:11 -0700 schrieb ChristineK:

> I was having a problem with a user not being able to attach files saved in
a
> records management system our office uses into email messages. I contacted
> the RM system helpdesk and they suggested deleting the COM add-in in MS
> outlook and re-adding it.
>
> I removed the COM-add-in but when I tried to re-add it, it does not save
it.
> I find it okay but when I click OK it doesn't save. What am I doing wrong?

Thanks Michael,
I'm a newbie to Add-in's, how do you run the Add-in's set up while Outlook
is closed?

I appreciate any advice.

"Michael Bauer [MVP - Outlook]" wrote:

>
>
> Running the Addin's setup while Outlook is closed should do it.
>
> --
> Best regards
> Michael Bauer - MVP Outlook
>
> : Outlook Categories? Category Manager Is Your Tool
> : VBOffice Reporter for Data Analysis & Reporting
> : <http://www.vboffice.net/product.html?pub=6&lang=en>
>
>
> Am Tue, 29 Sep 2009 11:01:11 -0700 schrieb ChristineK:
>
> > I was having a problem with a user not being able to attach files saved in
> a
> > records management system our office uses into email messages. I contacted
> > the RM system helpdesk and they suggested deleting the COM add-in in MS
> > outlook and re-adding it.
> >
> > I removed the COM-add-in but when I tried to re-add it, it does not save
> it.
> > I find it okay but when I click OK it doesn't save. What am I doing wrong?
>

Christine, for the Addin you're talking about you must have a setup program;
that's the program that installed the addin in the first place. The 'RM
system helpdesk' should know where to find it.

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Wed, 30 Sep 2009 05:51:01 -0700 schrieb ChristineK:

> Thanks Michael,
> I'm a newbie to Add-in's, how do you run the Add-in's set up while Outlook
> is closed?
>
> I appreciate any advice.
>
> "Michael Bauer [MVP - Outlook]" wrote:
>
>>
>>
>> Running the Addin's setup while Outlook is closed should do it.
>>
>> --
>> Best regards
>> Michael Bauer - MVP Outlook
>>
>> : Outlook Categories? Category Manager Is Your Tool
>> : VBOffice Reporter for Data Analysis & Reporting
>> : <http://www.vboffice.net/product.html?pub=6&lang=en>
>>
>>
>> Am Tue, 29 Sep 2009 11:01:11 -0700 schrieb ChristineK:
>>
>>> I was having a problem with a user not being able to attach files saved
in
>> a
>>> records management system our office uses into email messages. I
contacted
>>> the RM system helpdesk and they suggested deleting the COM add-in in MS
>>> outlook and re-adding it.
>>>
>>> I removed the COM-add-in but when I tried to re-add it, it does not save
>> it.
>>> I find it okay but when I click OK it doesn't save. What am I doing
wrong?
>>