A friend gave me his machine to look at after it "Suddenly" failed to start
up. It would get as far as the BIOS screen and then restart. I replaced the
drive with a new one with XP installed and set as master and set his old
drive to be the slave. The machine boots perfectly from the new drive and I
can access his old drive (E) However, he had 4 user profiles on the old drive
and I can only access 3 of them, sadly the information I am trying to save is
kept in My Documents in the profile I cannot access! I get the following
message: E/Documents and Settings/Richard Access is denied. I really need to
recover those files for him!
Thanks in advance for any help you may be able to offer.
Rob

"Access is Denied" Error Message When You Try to Open a Folder:
http://support.microsoft.com/?kbid=810881

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Rob" <(E-Mail Removed)> wrote in message
news:3757AAB8-32B3-4651-95C0-(E-Mail Removed)...
A friend gave me his machine to look at after it "Suddenly" failed to start
up. It would get as far as the BIOS screen and then restart. I replaced the
drive with a new one with XP installed and set as master and set his old
drive to be the slave. The machine boots perfectly from the new drive and I
can access his old drive (E) However, he had 4 user profiles on the old
drive
and I can only access 3 of them, sadly the information I am trying to save
is
kept in My Documents in the profile I cannot access! I get the following
message: E/Documents and Settings/Richard Access is denied. I really need to
recover those files for him!
Thanks in advance for any help you may be able to offer.
Rob

Many thanks, Followed the article and have managed to save the files to CD.
Reformat has solved the frive issue.



"Ramesh, MS-MVP" wrote:

> "Access is Denied" Error Message When You Try to Open a Folder:
> http://support.microsoft.com/?kbid=810881
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Rob" <(E-Mail Removed)> wrote in message
> news:3757AAB8-32B3-4651-95C0-(E-Mail Removed)...
> A friend gave me his machine to look at after it "Suddenly" failed to start
> up. It would get as far as the BIOS screen and then restart. I replaced the
> drive with a new one with XP installed and set as master and set his old
> drive to be the slave. The machine boots perfectly from the new drive and I
> can access his old drive (E) However, he had 4 user profiles on the old
> drive
> and I can only access 3 of them, sadly the information I am trying to save
> is
> kept in My Documents in the profile I cannot access! I get the following
> message: E/Documents and Settings/Richard Access is denied. I really need to
> recover those files for him!
> Thanks in advance for any help you may be able to offer.
> Rob
>
>
>

You're welcome Rob.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Rob" <(E-Mail Removed)> wrote in message
news:46206197-3799-4FF5-93FA-(E-Mail Removed)...
Many thanks, Followed the article and have managed to save the files to CD.
Reformat has solved the frive issue.



"Ramesh, MS-MVP" wrote:

> "Access is Denied" Error Message When You Try to Open a Folder:
> http://support.microsoft.com/?kbid=810881
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com