PC Review


Reply
Thread Tools Rate Thread

Cannot access Hotmail

 
 
Ben Stevenson
Guest
Posts: n/a
 
      18th Apr 2005
We have a single computer at home on XP Home IE 6.0, having four family
Users. There are no partitions. All are on C drive. I am the only one using
Outlook Express. Recently, my daughter complains that she cannot access
Hotmail. I tried for her and found it to be true. I even sent the link from
my Hotmail to her desktop, but it still does not work for her. The link does
appear to work. The page loads up as usual and after loading everything ,
the status bar at the bottom right says "Done". But all we get is a blank
page. What can be done about it?
TIA


 
Reply With Quote
 
 
 
 
Don Varnau
Guest
Posts: n/a
 
      18th Apr 2005
Hi,
Some things to try:
- - - - - -
[from Sandi H]

Hotmail: Tools, internet options, advanced, browsing, HTTP 1.1 settings.
Turn off "Use HTTP 1.1", turn on "Use HTTP 1.1 through proxy connections"
(success seems to be dependent upon ISP)

More general information about blank page problems:
http://inetexplorer.mvps.org/a*nswer...#blank_windows
- - - - - -
Try deleting the TIF folder and History folder for that user account. See
http://mvps.org/winhelp2002/delcache.htm

Disable (as a test) third party security programs, such as Norton Internet
Security to see if one of them is causing this.

Make sure that cookie settings aren't too restrictive in Internet Options>
Privacy. Setting passport.com, passport.net, hotmail.com, msn.com as "always
accept" may help. Or a setting of "low" or "accept all" should be OK. More
on privacy settings at
http://www.microsoft.com/windowsxp/u...nmore/ie6.mspx

Other possibilities at:
http://inetexplorer.mvps.org/answers2.htm#secure_sites
870700 - How to troubleshoot problems accessing secure Web pages with IE 6
[XP] SP2: http://support.microsoft.com/default...b;en-us;870700

Hope this helps,
Don
[MS MVP- IE/OE]

"Ben Stevenson" <nospam[at]firestorml.com> wrote in message
news:u7oZsb$(E-Mail Removed)...
> We have a single computer at home on XP Home IE 6.0, having four family
> Users. There are no partitions. All are on C drive. I am the only one

using
> Outlook Express. Recently, my daughter complains that she cannot access
> Hotmail. I tried for her and found it to be true. I even sent the link

from
> my Hotmail to her desktop, but it still does not work for her. The link

does
> appear to work. The page loads up as usual and after loading everything ,
> the status bar at the bottom right says "Done". But all we get is a blank
> page. What can be done about it?
> TIA


 
Reply With Quote
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
trying access inbox (hotmail acct) access denied - forbidden sterry Microsoft Outlook Discussion 1 5th Sep 2009 06:38 PM
Re: Outlook cannot access my Hotmail account hotmail.co.uk Gordon Microsoft Outlook Discussion 3 30th Mar 2007 05:40 PM
can't access hotmail.com =?Utf-8?B?RGFuaWVsbGU=?= Windows XP Internet Explorer 2 6th Jun 2005 12:20 AM
Not able to access hotmail Todd Weisto Windows XP Internet Explorer 3 22nd Jun 2004 07:52 PM
cant access my hotmail =?Utf-8?B?bG9yeXI0MDU=?= Windows XP Messenger 3 2nd Apr 2004 11:33 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 02:30 AM.