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Cannot Access Hotmail

 
 
WJB
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      12th Jun 2008
Hi,

Yesterday I created an account with Microsoft Office Live Small Business
(MOLSB), added an additional domain, registered it and created an email
account on it. Interestingly, now when I go to the MSOLB web site and sign
in, the e-mail pane displays my Hotmail messages not my new email account
ones. Concurrently, Outlook 2007, which had been working fine till then, all
of a sudden cannot Connnect To Hotmail!!

Is there any relationship between these two issues? And how can I fix the
problem?

Thanks
 
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WJB
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      13th Jun 2008
Thanks, VanguardLH. This is an excellent explanation. Actually, I used my old
Hotmail account Id when I created my Office Live Id, and when I check my
Hotmail via IE, it is using WLM. I also have WLM but I have other email
accounts (some non-free) which I use Outlook 2007 for, so I'd rather stick
with it. This then means I need to download and install the Outlook Connector
(OC) to support the WLM DeltaSync.

I have however heard some negatives about OC. It ended up disabling a number
of Outlook features (a friend went through that but I don't know the
details). Do you know of any side effects of OC that would affect free (e.g.
Hotmail, GMail, etc) or non-free (POP/SMTP) email accounts?

Thanks again for your help.

WJB

"VanguardLH" wrote:

> "WJB" wrote in
> <news:E4B42FC7-1E99-4C47-8246-(E-Mail Removed)>:
>
> > Hi,
> >
> > Yesterday I created an account with Microsoft Office Live Small Business
> > (MOLSB), added an additional domain, registered it and created an email
> > account on it. Interestingly, now when I go to the MSOLB web site and sign
> > in, the e-mail pane displays my Hotmail messages not my new email account
> > ones. Concurrently, Outlook 2007, which had been working fine till then, all
> > of a sudden cannot Connnect To Hotmail!!
> >
> > Is there any relationship between these two issues? And how can I fix the
> > problem?
> >
> > Thanks

>
> Presumably you are asking about *free* Office Live accounts. Well, you
> don't get access to their POP/SMTP mail hosts with the free accounts.
> Windows Live Hotmail requires Deltasync protocol (not the old WebDAV
> protocol). Neither Outlook or Outlook Express include support for
> Deltasync. The replacement for Outlook Express, called Windows Live
> Mail, does support Deltasync. For Outlook, you have to download and
> install the Outlook Connector add-on to add support for Deltasync, and
> then you have to define your Windows Live Hotmail account under that
> add-on.
>
> Local e-mail client access using Deltasync requires:
> - Windows Live Hotmail account (not an MSN Hotmail account, so convert
> to the Windows Live Hotmail interface).
> - An e-mail client that supports Deltasync.
> o Replace OE with WLM.
> o Or install the Outlook Connector add-in to Outlook.
> * Requires versions 2003 or 2007 of Outlook.
> * Add-on won't work with earlier versions of Outlook.
>
> Office Live uses your Windows Live Hotmail account for e-mails. When
> you go to http://officelive.com and login, you are logging in under your
> Windows Live ID. That account is what you used to create a Windows Live
> Hotmail account. Perhaps you had an old @hotmail.com account but
> created a new OfficeLive account under @live.com. Both
> <user>@hotmail.com and <user>@live.com are Live Hotmail accounts but
> under different domains. My guess is that you now have 2 Hotmail
> accounts: one under @hotmail.com and another under @live.com. If you
> created a *new* Windows Live ID when creating the new Office Live
> account then maybe you used the @live.com domain to create a Windows
> Live ID.
>
> It all ties back to your Windows Live ID. Maybe you created a new one
> and that's the one to which your new Office Live account is associated.
>

 
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