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Cannot access help in Excel 07, tried repair, says files missing.

 
 
tjackson
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      4th Jul 2009

When I try to access help I get an error message that files are missing. When
I ran the repair, it said it was successful. When I tried help again, I got
the same message about missing files. Any suggestions?
 
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Shane Devenshire
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      5th Jul 2009

Hi,

When you post questions to the newsgroups it generally a good idea to
include at least:

1. Your version of Excel
2. Any formulas you are having problems with
3. A complete description of any error messages you are getting
4. Samples of the data layout; and based on that sample what you want to
return

In your case #3 applied - what exactly does the error message say?

--
If this helps, please click the Yes button.

Cheers,
Shane Devenshire


"tjackson" wrote:

> When I try to access help I get an error message that files are missing. When
> I ran the repair, it said it was successful. When I tried help again, I got
> the same message about missing files. Any suggestions?

 
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Shane Devenshire
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      5th Jul 2009
Hi,

try this:

http://support.microsoft.com/kb/924611

--
If this helps, please click the Yes button.

Cheers,
Shane Devenshire


"tjackson" wrote:

> When I try to access help I get an error message that files are missing. When
> I ran the repair, it said it was successful. When I tried help again, I got
> the same message about missing files. Any suggestions?

 
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tjackson
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      6th Jul 2009

Shane,

I when I tried these steps, I was now able to go past click, Change. Nothing
would open, so I could not go to the next step. I am using the Student/Home
version of Office suite with Vista operating system.

Thank you I appreciate your help trying to solve this.

Terry Jackson

"Shane Devenshire" wrote:

> Hi,
>
> try this:
>
> http://support.microsoft.com/kb/924611
>
> --
> If this helps, please click the Yes button.
>
> Cheers,
> Shane Devenshire
>
>
> "tjackson" wrote:
>
> > When I try to access help I get an error message that files are missing. When
> > I ran the repair, it said it was successful. When I tried help again, I got
> > the same message about missing files. Any suggestions?

 
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