I need help!!, this is my first posting, I hope I’m doing it correctly.

PROBLEM;
Word default mail handler!!!!!, I can’t send a word document or excel
document through word with outlook express to a recipient, the file, and send
to mail recipient is shaded out and will not function. When I click mail
recipient as attachment it brings up a window for me to Choose Profile in MS
outlook.

***I can r/click on the document, send to, mail recipient and works
correctly bringing up the email window in outlook express.

I am running Windows xp home edition, and was running MS Office 97, all
worked well, including being able to email from word with outlook express.

I uninstalled MS office 97, and installed MS Office XP Pro 2002 version, all
works well except I can’t email a doc using Outlook express.

I can not find how to change the MS Outlook from being Words default mail
hander.

**On the file menu, and on the top bar the sent to “mail recipient” is
shaded out and can not select it.

**I use MS Outlook express as my email handler.

I have checked;
**Internet explorer, programs, HTML editor is Word, email is set for Outlook
express
**Outlook Express is set as default mail handler.
**I have already installed and un-installed MS Office, no help!!
** Have checked WIN.INI mail in reg. string values and they are correct

Anyone have a idea, how to get word and excel to use outlook express as the
mail handler for document,

Thanks,

Tommy

Hello thanks so much for the help.....that would be great if it would work,
could you please explain how to do these two processes. I want to assure that
I get it 100% correct!

Thanks so much

"Graham Mayor" wrote:

> This is a bit of a two edged sword. If you change Outlook from the default
> e-mail application to Outlook Express, you will lose the ability to use the
> Address Book in Word, but if you want to use Outlook Express as e-mail
> application you must change the default in Windows and restart Word (Control
> Panel > Internet Options > Programs).
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
>
> Tommy wrote:
> > I need help!!, this is my first posting, I hope I'm doing it
> > correctly.
> >
> > PROBLEM;
> > Word default mail handler!!!!!, I can't send a word document or excel
> > document through word with outlook express to a recipient, the file,
> > and send to mail recipient is shaded out and will not function. When
> > I click mail recipient as attachment it brings up a window for me to
> > Choose Profile in MS outlook.
> >
> > ***I can r/click on the document, send to, mail recipient and works
> > correctly bringing up the email window in outlook express.
> >
> > I am running Windows xp home edition, and was running MS Office 97,
> > all worked well, including being able to email from word with outlook
> > express.
> >
> > I uninstalled MS office 97, and installed MS Office XP Pro 2002
> > version, all works well except I can't email a doc using Outlook
> > express.
> >
> > I can not find how to change the MS Outlook from being Words default
> > mail hander.
> >
> > **On the file menu, and on the top bar the sent to "mail recipient" is
> > shaded out and can not select it.
> >
> > **I use MS Outlook express as my email handler.
> >
> > I have checked;
> > **Internet explorer, programs, HTML editor is Word, email is set for
> > Outlook express
> > **Outlook Express is set as default mail handler.
> > **I have already installed and un-installed MS Office, no help!!
> > ** Have checked WIN.INI mail in reg. string values and they are
> > correct
> >
> > Anyone have a idea, how to get word and excel to use outlook express
> > as the mail handler for document,
> >
> > Thanks,
> >
> > Tommy
>
>
>

Windows Control Panel > Internet Options > Programs > E-Mail

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>



Tommy wrote:
> Hello thanks so much for the help.....that would be great if it would
> work, could you please explain how to do these two processes. I want
> to assure that I get it 100% correct!
>
> Thanks so much
>
> "Graham Mayor" wrote:
>
>> This is a bit of a two edged sword. If you change Outlook from the
>> default e-mail application to Outlook Express, you will lose the
>> ability to use the Address Book in Word, but if you want to use
>> Outlook Express as e-mail application you must change the default in
>> Windows and restart Word (Control Panel > Internet Options >
>> Programs).
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>>
>> Tommy wrote:
>>> I need help!!, this is my first posting, I hope I'm doing it
>>> correctly.
>>>
>>> PROBLEM;
>>> Word default mail handler!!!!!, I can't send a word document or
>>> excel document through word with outlook express to a recipient,
>>> the file, and send to mail recipient is shaded out and will not
>>> function. When I click mail recipient as attachment it brings up a
>>> window for me to Choose Profile in MS outlook.
>>>
>>> ***I can r/click on the document, send to, mail recipient and works
>>> correctly bringing up the email window in outlook express.
>>>
>>> I am running Windows xp home edition, and was running MS Office 97,
>>> all worked well, including being able to email from word with
>>> outlook express.
>>>
>>> I uninstalled MS office 97, and installed MS Office XP Pro 2002
>>> version, all works well except I can't email a doc using Outlook
>>> express.
>>>
>>> I can not find how to change the MS Outlook from being Words default
>>> mail hander.
>>>
>>> **On the file menu, and on the top bar the sent to "mail recipient"
>>> is shaded out and can not select it.
>>>
>>> **I use MS Outlook express as my email handler.
>>>
>>> I have checked;
>>> **Internet explorer, programs, HTML editor is Word, email is set for
>>> Outlook express
>>> **Outlook Express is set as default mail handler.
>>> **I have already installed and un-installed MS Office, no help!!
>>> ** Have checked WIN.INI mail in reg. string values and they are
>>> correct
>>>
>>> Anyone have a idea, how to get word and excel to use outlook express
>>> as the mail handler for document,
>>>
>>> Thanks,
>>>
>>> Tommy

Graham thanks so much, but I had already checked that, but I when back and
did it again, but no help!!!

**In word if I pull up a doc., and want to email, the mail recipent button
and field on the top bar and in the file menu is shaped out and can not
select...........however I can select mail recipent as
atttachment.........when I click on this, a window comes up from outlook
select profile......that is as far as I can get.

I know word is pulling up outlook as the default mail handler, but can find
how to change it to outlook express

Any suggestions would be greatly appreciated, thanks Tommy

"Graham Mayor" wrote:

> Windows Control Panel > Internet Options > Programs > E-Mail
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
>
>
> Tommy wrote:
> > Hello thanks so much for the help.....that would be great if it would
> > work, could you please explain how to do these two processes. I want
> > to assure that I get it 100% correct!
> >
> > Thanks so much
> >
> > "Graham Mayor" wrote:
> >
> >> This is a bit of a two edged sword. If you change Outlook from the
> >> default e-mail application to Outlook Express, you will lose the
> >> ability to use the Address Book in Word, but if you want to use
> >> Outlook Express as e-mail application you must change the default in
> >> Windows and restart Word (Control Panel > Internet Options >
> >> Programs).
> >>
> >> --
> >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >> Graham Mayor - Word MVP
> >>
> >> My web site www.gmayor.com
> >> Word MVP web site http://word.mvps.org
> >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>
> >>
> >> Tommy wrote:
> >>> I need help!!, this is my first posting, I hope I'm doing it
> >>> correctly.
> >>>
> >>> PROBLEM;
> >>> Word default mail handler!!!!!, I can't send a word document or
> >>> excel document through word with outlook express to a recipient,
> >>> the file, and send to mail recipient is shaded out and will not
> >>> function. When I click mail recipient as attachment it brings up a
> >>> window for me to Choose Profile in MS outlook.
> >>>
> >>> ***I can r/click on the document, send to, mail recipient and works
> >>> correctly bringing up the email window in outlook express.
> >>>
> >>> I am running Windows xp home edition, and was running MS Office 97,
> >>> all worked well, including being able to email from word with
> >>> outlook express.
> >>>
> >>> I uninstalled MS office 97, and installed MS Office XP Pro 2002
> >>> version, all works well except I can't email a doc using Outlook
> >>> express.
> >>>
> >>> I can not find how to change the MS Outlook from being Words default
> >>> mail hander.
> >>>
> >>> **On the file menu, and on the top bar the sent to "mail recipient"
> >>> is shaded out and can not select it.
> >>>
> >>> **I use MS Outlook express as my email handler.
> >>>
> >>> I have checked;
> >>> **Internet explorer, programs, HTML editor is Word, email is set for
> >>> Outlook express
>>>> Have set up in control panel, internet options, programs, and selected outlook express.
> >>> **Outlook Express is set as default mail handler.
> >>> **I have already installed and un-installed MS Office, no help!!
> >>> ** Have checked WIN.INI mail in reg. string values and they are
> >>> correct
> >>>
> >>> Anyone have a idea, how to get word and excel to use outlook express
> >>> as the mail handler for document,
> >>>
> >>> Thanks,
> >>>
> >>> Tommy
>
>
>

It seems that Outlook is still the default e-mail handler on your system,
presumably attributable to a registry conflict.
Ok, let's approach this from another direction
In Outlook Express > Tools > Options > General - make this application the
default e-mail handler.
In Outlook > Tools > Options > Other - Uncheck make Outlook the default
program for e-mail.
Close all Office applications. Then see
http://www.gmayor.com/what_to_do_when_word_crashes.htm
From the original Office installation disc, re-run setup and repair the
installation.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>



Tommy wrote:
> Graham thanks so much, but I had already checked that, but I when
> back and did it again, but no help!!!
>
> **In word if I pull up a doc., and want to email, the mail recipient
> button and field on the top bar and in the file menu is shaped out
> and can not select...........however I can select mail recipient as
> attachment.........when I click on this, a window comes up from
> outlook select profile......that is as far as I can get.
>
> I know word is pulling up outlook as the default mail handler, but
> can find how to change it to outlook express
>
> Any suggestions would be greatly appreciated, thanks Tommy
>
> "Graham Mayor" wrote:
>
>> Windows Control Panel > Internet Options > Programs > E-Mail
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>>
>>
>> Tommy wrote:
>>> Hello thanks so much for the help.....that would be great if it
>>> would work, could you please explain how to do these two processes.
>>> I want to assure that I get it 100% correct!
>>>
>>> Thanks so much
>>>
>>> "Graham Mayor" wrote:
>>>
>>>> This is a bit of a two edged sword. If you change Outlook from the
>>>> default e-mail application to Outlook Express, you will lose the
>>>> ability to use the Address Book in Word, but if you want to use
>>>> Outlook Express as e-mail application you must change the default
>>>> in Windows and restart Word (Control Panel > Internet Options >
>>>> Programs).
>>>>
>>>> --
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>> Graham Mayor - Word MVP
>>>>
>>>> My web site www.gmayor.com
>>>> Word MVP web site http://word.mvps.org
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>
>>>>
>>>> Tommy wrote:
>>>>> I need help!!, this is my first posting, I hope I'm doing it
>>>>> correctly.
>>>>>
>>>>> PROBLEM;
>>>>> Word default mail handler!!!!!, I can't send a word document or
>>>>> excel document through word with outlook express to a recipient,
>>>>> the file, and send to mail recipient is shaded out and will not
>>>>> function. When I click mail recipient as attachment it brings up a
>>>>> window for me to Choose Profile in MS outlook.
>>>>>
>>>>> ***I can r/click on the document, send to, mail recipient and
>>>>> works
>>>>> correctly bringing up the email window in outlook express.
>>>>>
>>>>> I am running Windows xp home edition, and was running MS Office
>>>>> 97,
>>>>> all worked well, including being able to email from word with
>>>>> outlook express.
>>>>>
>>>>> I uninstalled MS office 97, and installed MS Office XP Pro 2002
>>>>> version, all works well except I can't email a doc using Outlook
>>>>> express.
>>>>>
>>>>> I can not find how to change the MS Outlook from being Words
>>>>> default
>>>>> mail hander.
>>>>>
>>>>> **On the file menu, and on the top bar the sent to "mail
>>>>> recipient"
>>>>> is shaded out and can not select it.
>>>>>
>>>>> **I use MS Outlook express as my email handler.
>>>>>
>>>>> I have checked;
>>>>> **Internet explorer, programs, HTML editor is Word, email is set
>>>>> for
>>>>> Outlook express
>>>>> Have set up in control panel, internet options, programs, and
>>>>> selected outlook express.
>>>>> **Outlook Express is set as default mail handler.
>>>>> **I have already installed and un-installed MS Office, no help!!
>>>>> ** Have checked WIN.INI mail in reg. string values and they are
>>>>> correct
>>>>>
>>>>> Anyone have a idea, how to get word and excel to use outlook
>>>>> express
>>>>> as the mail handler for document,
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Tommy

Hello, I followed the process, all when well without any problems, performed
each step, but no help!!!!!!!!!!!!!

Word still has the same problem:
**if I pull up a doc., and want to email, the "mail recipient"
button on the top bar and in the file menu the "mail recipent" is shaped out
and can not select...........however I can select "mail recipient as
attachment" on the top button or on the file menu.........when I click on
this, a window comes up from outlook choose profile......that is as far as I
can get.

**If I click on open in word the window closes up to select a doc. if I
r/click on a doc., sent to "mail recident" it brings up outlook express and
words fine.

I'm sorry I have such a hard issue to fix

"Graham Mayor" wrote:

> It seems that Outlook is still the default e-mail handler on your system,
> presumably attributable to a registry conflict.
> Ok, let's approach this from another direction
> In Outlook Express > Tools > Options > General - make this application the
> default e-mail handler.
> In Outlook > Tools > Options > Other - Uncheck make Outlook the default
> program for e-mail.
> Close all Office applications. Then see
> http://www.gmayor.com/what_to_do_when_word_crashes.htm
> From the original Office installation disc, re-run setup and repair the
> installation.
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
>
>
> Tommy wrote:
> > Graham thanks so much, but I had already checked that, but I when
> > back and did it again, but no help!!!
> >
> > **In word if I pull up a doc., and want to email, the mail recipient
> > button and field on the top bar and in the file menu is shaped out
> > and can not select...........however I can select mail recipient as
> > attachment.........when I click on this, a window comes up from
> > outlook select profile......that is as far as I can get.
> >
> > I know word is pulling up outlook as the default mail handler, but
> > can find how to change it to outlook express
> >
> > Any suggestions would be greatly appreciated, thanks Tommy
> >
> > "Graham Mayor" wrote:
> >
> >> Windows Control Panel > Internet Options > Programs > E-Mail
> >>
> >> --
> >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >> Graham Mayor - Word MVP
> >>
> >> My web site www.gmayor.com
> >> Word MVP web site http://word.mvps.org
> >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>
> >>
> >>
> >> Tommy wrote:
> >>> Hello thanks so much for the help.....that would be great if it
> >>> would work, could you please explain how to do these two processes.
> >>> I want to assure that I get it 100% correct!
> >>>
> >>> Thanks so much
> >>>
> >>> "Graham Mayor" wrote:
> >>>
> >>>> This is a bit of a two edged sword. If you change Outlook from the
> >>>> default e-mail application to Outlook Express, you will lose the
> >>>> ability to use the Address Book in Word, but if you want to use
> >>>> Outlook Express as e-mail application you must change the default
> >>>> in Windows and restart Word (Control Panel > Internet Options >
> >>>> Programs).
> >>>>
> >>>> --
> >>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>>> Graham Mayor - Word MVP
> >>>>
> >>>> My web site www.gmayor.com
> >>>> Word MVP web site http://word.mvps.org
> >>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>>>
> >>>>
> >>>> Tommy wrote:
> >>>>> I need help!!, this is my first posting, I hope I'm doing it
> >>>>> correctly.
> >>>>>
> >>>>> PROBLEM;
> >>>>> Word default mail handler!!!!!, I can't send a word document or
> >>>>> excel document through word with outlook express to a recipient,
> >>>>> the file, and send to mail recipient is shaded out and will not
> >>>>> function. When I click mail recipient as attachment it brings up a
> >>>>> window for me to Choose Profile in MS outlook.
> >>>>>
> >>>>> ***I can r/click on the document, send to, mail recipient and
> >>>>> works
> >>>>> correctly bringing up the email window in outlook express.
> >>>>>
> >>>>> I am running Windows xp home edition, and was running MS Office
> >>>>> 97,
> >>>>> all worked well, including being able to email from word with
> >>>>> outlook express.
> >>>>>
> >>>>> I uninstalled MS office 97, and installed MS Office XP Pro 2002
> >>>>> version, all works well except I can't email a doc using Outlook
> >>>>> express.
> >>>>>
> >>>>> I can not find how to change the MS Outlook from being Words
> >>>>> default
> >>>>> mail hander.
> >>>>>
> >>>>> **On the file menu, and on the top bar the sent to "mail
> >>>>> recipient"
> >>>>> is shaded out and can not select it.
> >>>>>
> >>>>> **I use MS Outlook express as my email handler.
> >>>>>
> >>>>> I have checked;
> >>>>> **Internet explorer, programs, HTML editor is Word, email is set
> >>>>> for
> >>>>> Outlook express
> >>>>> Have set up in control panel, internet options, programs, and
> >>>>> selected outlook express.
> >>>>> **Outlook Express is set as default mail handler.
> >>>>> **I have already installed and un-installed MS Office, no help!!
> >>>>> ** Have checked WIN.INI mail in reg. string values and they are
> >>>>> correct
> >>>>>
> >>>>> Anyone have a idea, how to get word and excel to use outlook
> >>>>> express
> >>>>> as the mail handler for document,
> >>>>>
> >>>>> Thanks,
> >>>>>
> >>>>> Tommy
>
>
>

This is not a Word issue. Word has no ability to send e-mails. It does so
only through the installed email application.

See http://tips.pjmsn.me.uk/t0002.htm with relation to the required ini and
registry entries.

See also http://www.microsoft.com/windows/ie/.../oerepair.mspx

If you are not using Outlook and have no profile setup in that application,
you will not be able to select one in order to use that application either.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


Tommy wrote:
> Hello, I followed the process, all when well without any problems,
> performed each step, but no help!!!!!!!!!!!!!
>
> Word still has the same problem:
> **if I pull up a doc., and want to email, the "mail recipient"
> button on the top bar and in the file menu the "mail recipient" is
> shaped out and can not select...........however I can select "mail
> recipient as attachment" on the top button or on the file
> menu.........when I click on this, a window comes up from outlook
> choose profile......that is as far as I can get.
>
> **If I click on open in word the window closes up to select a doc. if
> I r/click on a doc., sent to "mail recident" it brings up outlook
> express and words fine.
>
> I'm sorry I have such a hard issue to fix
>
> "Graham Mayor" wrote:
>
>> It seems that Outlook is still the default e-mail handler on your
>> system, presumably attributable to a registry conflict.
>> Ok, let's approach this from another direction
>> In Outlook Express > Tools > Options > General - make this
>> application the default e-mail handler.
>> In Outlook > Tools > Options > Other - Uncheck make Outlook the
>> default program for e-mail.
>> Close all Office applications. Then see
>> http://www.gmayor.com/what_to_do_when_word_crashes.htm
>> From the original Office installation disc, re-run setup and repair
>> the installation.
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>>
>>
>> Tommy wrote:
>>> Graham thanks so much, but I had already checked that, but I when
>>> back and did it again, but no help!!!
>>>
>>> **In word if I pull up a doc., and want to email, the mail recipient
>>> button and field on the top bar and in the file menu is shaped out
>>> and can not select...........however I can select mail recipient as
>>> attachment.........when I click on this, a window comes up from
>>> outlook select profile......that is as far as I can get.
>>>
>>> I know word is pulling up outlook as the default mail handler, but
>>> can find how to change it to outlook express
>>>
>>> Any suggestions would be greatly appreciated, thanks Tommy
>>>
>>> "Graham Mayor" wrote:
>>>
>>>> Windows Control Panel > Internet Options > Programs > E-Mail
>>>>
>>>> --
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>> Graham Mayor - Word MVP
>>>>
>>>> My web site www.gmayor.com
>>>> Word MVP web site http://word.mvps.org
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>
>>>>
>>>>
>>>> Tommy wrote:
>>>>> Hello thanks so much for the help.....that would be great if it
>>>>> would work, could you please explain how to do these two
>>>>> processes. I want to assure that I get it 100% correct!
>>>>>
>>>>> Thanks so much
>>>>>
>>>>> "Graham Mayor" wrote:
>>>>>
>>>>>> This is a bit of a two edged sword. If you change Outlook from
>>>>>> the default e-mail application to Outlook Express, you will lose
>>>>>> the ability to use the Address Book in Word, but if you want to
>>>>>> use Outlook Express as e-mail application you must change the
>>>>>> default in Windows and restart Word (Control Panel > Internet
>>>>>> Options > Programs).
>>>>>>
>>>>>> --
>>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>>> Graham Mayor - Word MVP
>>>>>>
>>>>>> My web site www.gmayor.com
>>>>>> Word MVP web site http://word.mvps.org
>>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>>>
>>>>>>
>>>>>> Tommy wrote:
>>>>>>> I need help!!, this is my first posting, I hope I'm doing it
>>>>>>> correctly.
>>>>>>>
>>>>>>> PROBLEM;
>>>>>>> Word default mail handler!!!!!, I can't send a word document or
>>>>>>> excel document through word with outlook express to a recipient,
>>>>>>> the file, and send to mail recipient is shaded out and will not
>>>>>>> function. When I click mail recipient as attachment it brings
>>>>>>> up a window for me to Choose Profile in MS outlook.
>>>>>>>
>>>>>>> ***I can r/click on the document, send to, mail recipient and
>>>>>>> works
>>>>>>> correctly bringing up the email window in outlook express.
>>>>>>>
>>>>>>> I am running Windows xp home edition, and was running MS Office
>>>>>>> 97,
>>>>>>> all worked well, including being able to email from word with
>>>>>>> outlook express.
>>>>>>>
>>>>>>> I uninstalled MS office 97, and installed MS Office XP Pro 2002
>>>>>>> version, all works well except I can't email a doc using Outlook
>>>>>>> express.
>>>>>>>
>>>>>>> I can not find how to change the MS Outlook from being Words
>>>>>>> default
>>>>>>> mail hander.
>>>>>>>
>>>>>>> **On the file menu, and on the top bar the sent to "mail
>>>>>>> recipient"
>>>>>>> is shaded out and can not select it.
>>>>>>>
>>>>>>> **I use MS Outlook express as my email handler.
>>>>>>>
>>>>>>> I have checked;
>>>>>>> **Internet explorer, programs, HTML editor is Word, email is set
>>>>>>> for
>>>>>>> Outlook express
>>>>>>> Have set up in control panel, internet options, programs, and
>>>>>>> selected outlook express.
>>>>>>> **Outlook Express is set as default mail handler.
>>>>>>> **I have already installed and un-installed MS Office, no help!!
>>>>>>> ** Have checked WIN.INI mail in reg. string values and they are
>>>>>>> correct
>>>>>>>
>>>>>>> Anyone have a idea, how to get word and excel to use outlook
>>>>>>> express
>>>>>>> as the mail handler for document,
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Tommy

Hello, I checked all of the WIN.INI files and the Mail text value was there,
I also checked the registry in Windows messaging subsystem and it was also
there.

I have laptop with all the same programs OS etc....and word email with
outlook express very well..........so at this point I when to the windows
messaging subsytem and compared both computers the laptop and the main
computer of the key etc....

I found on the main computer a applications (it had only one key marked
deflaut) folder above the MSMAPIAPPS FOLDER, I delete it.............then I
checked the the MSMAIAPPS FOLDER keys on both computers and found that the
main computer (the problem computer) had several more keys and values than
the laptop. So I though since the laptop works well and having all the same
programs, I would delete the keys that the laptop did not have, there wer
several keys as; CMC=1 with a value data microsoft outlok, MAPI.DLL, MAPI=1,
mapi32.dll, MAPIX=1, MAPIXVER=1.0.0.1, new valve#1

I shut down and restarted, and tryed to email from word and quess waht it
worked great........I tryed it several times and each time it worked great
and the buttons are not shaded out............

So I'm set and the problem is fixed..............I would like to thank you
for all you help and time.
Again thanks, Tommy


"Graham Mayor" wrote:

> This is not a Word issue. Word has no ability to send e-mails. It does so
> only through the installed email application.
>
> See http://tips.pjmsn.me.uk/t0002.htm with relation to the required ini and
> registry entries.
>
> See also http://www.microsoft.com/windows/ie/.../oerepair.mspx
>
> If you are not using Outlook and have no profile setup in that application,
> you will not be able to select one in order to use that application either.
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
>
> Tommy wrote:
> > Hello, I followed the process, all when well without any problems,
> > performed each step, but no help!!!!!!!!!!!!!
> >
> > Word still has the same problem:
> > **if I pull up a doc., and want to email, the "mail recipient"
> > button on the top bar and in the file menu the "mail recipient" is
> > shaped out and can not select...........however I can select "mail
> > recipient as attachment" on the top button or on the file
> > menu.........when I click on this, a window comes up from outlook
> > choose profile......that is as far as I can get.
> >
> > **If I click on open in word the window closes up to select a doc. if
> > I r/click on a doc., sent to "mail recident" it brings up outlook
> > express and words fine.
> >
> > I'm sorry I have such a hard issue to fix
> >
> > "Graham Mayor" wrote:
> >
> >> It seems that Outlook is still the default e-mail handler on your
> >> system, presumably attributable to a registry conflict.
> >> Ok, let's approach this from another direction
> >> In Outlook Express > Tools > Options > General - make this
> >> application the default e-mail handler.
> >> In Outlook > Tools > Options > Other - Uncheck make Outlook the
> >> default program for e-mail.
> >> Close all Office applications. Then see
> >> http://www.gmayor.com/what_to_do_when_word_crashes.htm
> >> From the original Office installation disc, re-run setup and repair
> >> the installation.
> >>
> >> --
> >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >> Graham Mayor - Word MVP
> >>
> >> My web site www.gmayor.com
> >> Word MVP web site http://word.mvps.org
> >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>
> >>
> >>
> >> Tommy wrote:
> >>> Graham thanks so much, but I had already checked that, but I when
> >>> back and did it again, but no help!!!
> >>>
> >>> **In word if I pull up a doc., and want to email, the mail recipient
> >>> button and field on the top bar and in the file menu is shaped out
> >>> and can not select...........however I can select mail recipient as
> >>> attachment.........when I click on this, a window comes up from
> >>> outlook select profile......that is as far as I can get.
> >>>
> >>> I know word is pulling up outlook as the default mail handler, but
> >>> can find how to change it to outlook express
> >>>
> >>> Any suggestions would be greatly appreciated, thanks Tommy
> >>>
> >>> "Graham Mayor" wrote:
> >>>
> >>>> Windows Control Panel > Internet Options > Programs > E-Mail
> >>>>
> >>>> --
> >>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>>> Graham Mayor - Word MVP
> >>>>
> >>>> My web site www.gmayor.com
> >>>> Word MVP web site http://word.mvps.org
> >>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>>>
> >>>>
> >>>>
> >>>> Tommy wrote:
> >>>>> Hello thanks so much for the help.....that would be great if it
> >>>>> would work, could you please explain how to do these two
> >>>>> processes. I want to assure that I get it 100% correct!
> >>>>>
> >>>>> Thanks so much
> >>>>>
> >>>>> "Graham Mayor" wrote:
> >>>>>
> >>>>>> This is a bit of a two edged sword. If you change Outlook from
> >>>>>> the default e-mail application to Outlook Express, you will lose
> >>>>>> the ability to use the Address Book in Word, but if you want to
> >>>>>> use Outlook Express as e-mail application you must change the
> >>>>>> default in Windows and restart Word (Control Panel > Internet
> >>>>>> Options > Programs).
> >>>>>>
> >>>>>> --
> >>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>>>>> Graham Mayor - Word MVP
> >>>>>>
> >>>>>> My web site www.gmayor.com
> >>>>>> Word MVP web site http://word.mvps.org
> >>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> >>>>>>
> >>>>>>
> >>>>>> Tommy wrote:
> >>>>>>> I need help!!, this is my first posting, I hope I'm doing it
> >>>>>>> correctly.
> >>>>>>>
> >>>>>>> PROBLEM;
> >>>>>>> Word default mail handler!!!!!, I can't send a word document or
> >>>>>>> excel document through word with outlook express to a recipient,
> >>>>>>> the file, and send to mail recipient is shaded out and will not
> >>>>>>> function. When I click mail recipient as attachment it brings
> >>>>>>> up a window for me to Choose Profile in MS outlook.
> >>>>>>>
> >>>>>>> ***I can r/click on the document, send to, mail recipient and
> >>>>>>> works
> >>>>>>> correctly bringing up the email window in outlook express.
> >>>>>>>
> >>>>>>> I am running Windows xp home edition, and was running MS Office
> >>>>>>> 97,
> >>>>>>> all worked well, including being able to email from word with
> >>>>>>> outlook express.
> >>>>>>>
> >>>>>>> I uninstalled MS office 97, and installed MS Office XP Pro 2002
> >>>>>>> version, all works well except I can't email a doc using Outlook
> >>>>>>> express.
> >>>>>>>
> >>>>>>> I can not find how to change the MS Outlook from being Words
> >>>>>>> default
> >>>>>>> mail hander.
> >>>>>>>
> >>>>>>> **On the file menu, and on the top bar the sent to "mail
> >>>>>>> recipient"
> >>>>>>> is shaded out and can not select it.
> >>>>>>>
> >>>>>>> **I use MS Outlook express as my email handler.
> >>>>>>>
> >>>>>>> I have checked;
> >>>>>>> **Internet explorer, programs, HTML editor is Word, email is set
> >>>>>>> for
> >>>>>>> Outlook express
> >>>>>>> Have set up in control panel, internet options, programs, and
> >>>>>>> selected outlook express.
> >>>>>>> **Outlook Express is set as default mail handler.
> >>>>>>> **I have already installed and un-installed MS Office, no help!!
> >>>>>>> ** Have checked WIN.INI mail in reg. string values and they are
> >>>>>>> correct
> >>>>>>>
> >>>>>>> Anyone have a idea, how to get word and excel to use outlook
> >>>>>>> express
> >>>>>>> as the mail handler for document,
> >>>>>>>
> >>>>>>> Thanks,
> >>>>>>>
> >>>>>>> Tommy
>
>
>

Glad you managed to fix it.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


Tommy wrote:
> Hello, I checked all of the WIN.INI files and the Mail text value was
> there, I also checked the registry in Windows messaging subsystem and
> it was also there.
>
> I have laptop with all the same programs OS etc....and word email with
> outlook express very well..........so at this point I when to the
> windows messaging subsytem and compared both computers the laptop and
> the main computer of the key etc....
>
> I found on the main computer a applications (it had only one key
> marked deflaut) folder above the MSMAPIAPPS FOLDER, I delete
> it.............then I checked the the MSMAIAPPS FOLDER keys on both
> computers and found that the main computer (the problem computer) had
> several more keys and values than the laptop. So I though since the
> laptop works well and having all the same programs, I would delete
> the keys that the laptop did not have, there wer several keys as;
> CMC=1 with a value data microsoft outlok, MAPI.DLL, MAPI=1,
> mapi32.dll, MAPIX=1, MAPIXVER=1.0.0.1, new valve#1
>
> I shut down and restarted, and tryed to email from word and quess
> waht it worked great........I tryed it several times and each time it
> worked great and the buttons are not shaded out............
>
> So I'm set and the problem is fixed..............I would like to
> thank you for all you help and time.
> Again thanks, Tommy
>
>
> "Graham Mayor" wrote:
>
>> This is not a Word issue. Word has no ability to send e-mails. It
>> does so only through the installed email application.
>>
>> See http://tips.pjmsn.me.uk/t0002.htm with relation to the required
>> ini and registry entries.
>>
>> See also
>> http://www.microsoft.com/windows/ie/.../oerepair.mspx
>>
>> If you are not using Outlook and have no profile setup in that
>> application, you will not be able to select one in order to use that
>> application either.
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>>
>> Tommy wrote:
>>> Hello, I followed the process, all when well without any problems,
>>> performed each step, but no help!!!!!!!!!!!!!
>>>
>>> Word still has the same problem:
>>> **if I pull up a doc., and want to email, the "mail recipient"
>>> button on the top bar and in the file menu the "mail recipient" is
>>> shaped out and can not select...........however I can select "mail
>>> recipient as attachment" on the top button or on the file
>>> menu.........when I click on this, a window comes up from outlook
>>> choose profile......that is as far as I can get.
>>>
>>> **If I click on open in word the window closes up to select a doc.
>>> if I r/click on a doc., sent to "mail recident" it brings up outlook
>>> express and words fine.
>>>
>>> I'm sorry I have such a hard issue to fix
>>>
>>> "Graham Mayor" wrote:
>>>
>>>> It seems that Outlook is still the default e-mail handler on your
>>>> system, presumably attributable to a registry conflict.
>>>> Ok, let's approach this from another direction
>>>> In Outlook Express > Tools > Options > General - make this
>>>> application the default e-mail handler.
>>>> In Outlook > Tools > Options > Other - Uncheck make Outlook the
>>>> default program for e-mail.
>>>> Close all Office applications. Then see
>>>> http://www.gmayor.com/what_to_do_when_word_crashes.htm
>>>> From the original Office installation disc, re-run setup and repair
>>>> the installation.
>>>>
>>>> --
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>> Graham Mayor - Word MVP
>>>>
>>>> My web site www.gmayor.com
>>>> Word MVP web site http://word.mvps.org
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>
>>>>
>>>>
>>>> Tommy wrote:
>>>>> Graham thanks so much, but I had already checked that, but I when
>>>>> back and did it again, but no help!!!
>>>>>
>>>>> **In word if I pull up a doc., and want to email, the mail
>>>>> recipient button and field on the top bar and in the file menu is
>>>>> shaped out and can not select...........however I can select mail
>>>>> recipient as attachment.........when I click on this, a window
>>>>> comes up from outlook select profile......that is as far as I can
>>>>> get.
>>>>>
>>>>> I know word is pulling up outlook as the default mail handler, but
>>>>> can find how to change it to outlook express
>>>>>
>>>>> Any suggestions would be greatly appreciated, thanks Tommy
>>>>>
>>>>> "Graham Mayor" wrote:
>>>>>
>>>>>> Windows Control Panel > Internet Options > Programs > E-Mail
>>>>>>
>>>>>> --
>>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>>> Graham Mayor - Word MVP
>>>>>>
>>>>>> My web site www.gmayor.com
>>>>>> Word MVP web site http://word.mvps.org
>>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Tommy wrote:
>>>>>>> Hello thanks so much for the help.....that would be great if it
>>>>>>> would work, could you please explain how to do these two
>>>>>>> processes. I want to assure that I get it 100% correct!
>>>>>>>
>>>>>>> Thanks so much
>>>>>>>
>>>>>>> "Graham Mayor" wrote:
>>>>>>>
>>>>>>>> This is a bit of a two edged sword. If you change Outlook from
>>>>>>>> the default e-mail application to Outlook Express, you will
>>>>>>>> lose the ability to use the Address Book in Word, but if you
>>>>>>>> want to use Outlook Express as e-mail application you must
>>>>>>>> change the default in Windows and restart Word (Control Panel
>>>>>>>> > Internet Options > Programs).
>>>>>>>>
>>>>>>>> --
>>>>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>>>>> Graham Mayor - Word MVP
>>>>>>>>
>>>>>>>> My web site www.gmayor.com
>>>>>>>> Word MVP web site http://word.mvps.org
>>>>>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>>>>>>
>>>>>>>>
>>>>>>>> Tommy wrote:
>>>>>>>>> I need help!!, this is my first posting, I hope I'm doing it
>>>>>>>>> correctly.
>>>>>>>>>
>>>>>>>>> PROBLEM;
>>>>>>>>> Word default mail handler!!!!!, I can't send a word document
>>>>>>>>> or excel document through word with outlook express to a
>>>>>>>>> recipient, the file, and send to mail recipient is shaded out
>>>>>>>>> and will not function. When I click mail recipient as
>>>>>>>>> attachment it brings up a window for me to Choose Profile in
>>>>>>>>> MS outlook.
>>>>>>>>>
>>>>>>>>> ***I can r/click on the document, send to, mail recipient and
>>>>>>>>> works
>>>>>>>>> correctly bringing up the email window in outlook express.
>>>>>>>>>
>>>>>>>>> I am running Windows xp home edition, and was running MS
>>>>>>>>> Office 97,
>>>>>>>>> all worked well, including being able to email from word with
>>>>>>>>> outlook express.
>>>>>>>>>
>>>>>>>>> I uninstalled MS office 97, and installed MS Office XP Pro
>>>>>>>>> 2002 version, all works well except I can't email a doc using
>>>>>>>>> Outlook express.
>>>>>>>>>
>>>>>>>>> I can not find how to change the MS Outlook from being Words
>>>>>>>>> default
>>>>>>>>> mail hander.
>>>>>>>>>
>>>>>>>>> **On the file menu, and on the top bar the sent to "mail
>>>>>>>>> recipient"
>>>>>>>>> is shaded out and can not select it.
>>>>>>>>>
>>>>>>>>> **I use MS Outlook express as my email handler.
>>>>>>>>>
>>>>>>>>> I have checked;
>>>>>>>>> **Internet explorer, programs, HTML editor is Word, email is
>>>>>>>>> set for
>>>>>>>>> Outlook express
>>>>>>>>> Have set up in control panel, internet options, programs, and
>>>>>>>>> selected outlook express.
>>>>>>>>> **Outlook Express is set as default mail handler.
>>>>>>>>> **I have already installed and un-installed MS Office, no
>>>>>>>>> help!!
>>>>>>>>> ** Have checked WIN.INI mail in reg. string values and they
>>>>>>>>> are correct
>>>>>>>>>
>>>>>>>>> Anyone have a idea, how to get word and excel to use outlook
>>>>>>>>> express
>>>>>>>>> as the mail handler for document,
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> Tommy