I installed office 2007 2 weeks ago and it was working fine. Now this
morning, when I tried to open Outlook, I was getting an error. I was able to
fix that by using the Run and resetnavpane suggestion. I was sending and
receiving emails normally for about an hour, then it stopped. I tried sending
a test email and it would say it was processing, but it would just sit there
and never send. I am not receiving any of my emails. I went into my account
settings and tried testing it, nothing happened. I contacted my ISP and they
are "looking into it". I work from home and need to get to my emails asap. Is
there anything else I can do to check to make sure it's not something with
the Outlook program?

JenG wrote:
> I installed office 2007 2 weeks ago and it was working fine. Now this
> morning, when I tried to open Outlook, I was getting an error. I was
> able to fix that by using the Run and resetnavpane suggestion. I was
> sending and receiving emails normally for about an hour, then it
> stopped. I tried sending a test email and it would say it was
> processing, but it would just sit there and never send. I am not
> receiving any of my emails. I went into my account settings and tried
> testing it, nothing happened. I contacted my ISP and they are
> "looking into it". I work from home and need to get to my emails
> asap. Is there anything else I can do to check to make sure it's not
> something with the Outlook program?

Check your email with another client, e.g. Outlook Express or Popcorn. If it
works, then it is Outlook that is the issue.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails