Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514
Disable all email scanning (incoming & outgoing).
If still no joy, your current Identity may be damaged, especially if its the
default Main Identity. Try one or more of your accounts in a new Named
Identity (File > Identities > Add new identity). Assuming all is well, (1)
compact all folders in the old identity, (2) import messages from the old
identity into the new one, and then (3) delete the old one (File >
Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.
- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
David Morris wrote:
> I disabled outgoing mail scanning (SMTP) mail in Trend Micro PC-cillin,
> but still can't SEND email. I have received two different error messages.
> First, "A TCP/IP error occurred while trying to connect to the server:
> ATT Worldnet E-Mail, Server: mailhost.worldnet.att.net, Protocol: SMTP,
> Port 25, Secure(SSL): No, Error Number: 0x800ccc15" and second message,
> "A time-out occurred while communicating with the server. Account ATT
> Worldnet E-Mail, Server: mailhost worldnet.att.net, Protocol SMTP, Port:
> 25, Secure(SSL): No, Error Number: 0x800ccc19"
> Thanks for any help on this.
> Dave
> "David Morris" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > When I try to send an email using Outlook Express, I get message, "the
> > SMTP Server returned an error. Account: ATT Worldnet E-Mail Server,
> > mailhost.worldnet.att.net, Protocol SMTP, Server Response 12.72.243.194
> > has too many connections (2) on mtiwmhc 13, Port 25, Secure (SSL): No,
> > Error Number: 0x800ccc60.
> > Thanks for any help.
> > Dave