"johan" <(E-Mail Removed)> wrote
> Hi,
>
> * WMP 9 plays only sound but NO VIDEO (black screen) for .wmv and any
> other
> microsoft compatable video format. When I open WMP, movie trailers are
> advertised in WMP itself (not in any browser). Also those video
> files/trailers from microsoft.com do not show any video - only sound - in
> the
> WMP. Strange thing is that I have the same problem with Quicktime when
> playing .mov files, only sound - video is horizontal bright colorfull
> lines
> that shake a bit. *.mpg files do play correctly with Quicktime, though.
>
> * I upgraded WMP to 10 and then 11 but no solution. After that I removed
> all WMP updates back to WMP 9 but still no positive result. However, the
> MWP
> and Quicktime PLUGIN versions work very well within a web (html) page.
> Hence
> WMP and Quicktime as a stand-alone player are a problem. I've installed
> Real
> Player which reads and plays any video format correctly whithout any
> problem.
>
>
> * Two weeks ago I've reinstalled the entire HD, that is, winXP from
> scratch
> following a reformat of the HD. After winXP I installed immediately SP2 -
> I
> skipped SP1 but that should be ok. However, the problem with WMP 9 and
> Quicktime wasn't resolved - WMP and Quicktime (for .mov files) still do
> not
> show video and only sound. I've removed and reinstalled Quicktime a few
> time
> but still no positive result. I've also done all DirectX Diagnostic Tool
> test and everything is ok. I have now update wmp9 to wmp11 but still no
> video and only sound.
>
> * The first time I had problems with WMP and Quicktime was after the first
> time I skipped SP1 and went immediately to SP2 after a winXP reinstall,
> that
> must've been beginning this year.
>
> Could it be that the skipping of SP1 is at the basis of the WMP and
> Quicktime problems?
>
> What can be done to resolve the WMP (and Quicktime) problem without having
> to reinstall WinXP?
>
> Is it possible to run SP1 again AFTER SP2 has been installed? I am not
> gonna try that until I know for sure SP1 is not going to mess up my
> system.
Yes it's fine to install XP then SP2, bypassing SP1. SP2 is cumulative.
Everything in SP1 is included in SP2. No you can't run SP1 after SP2.
I doubt if that is your problem with WMP or Quicktime. Sorry I don't have
a resolution for you but you might want to post to one of the media player
newsgroups.
http://www.microsoft.com/communities...&lang=en&cr=us
http://www.microsoft.com/communities...&lang=en&cr=us
--
Rock [MS-MVP User/Shell]