I used to be able to send videos, but now I cannot even forward videos.

What happens when you try? What version of Outlook do you use? Are there any
error messages and/or numbers?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"swindon" wrote:

> I used to be able to send videos, but now I cannot even forward videos.

I am on Microsoft office outlook. The error message has two numbers. the
first is , ox800421ob, and the second is ox800cccob. Thanks for your
interest. Anthony.

"K. Orland" wrote:

> What happens when you try? What version of Outlook do you use? Are there any
> error messages and/or numbers?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "swindon" wrote:
>
> > I used to be able to send videos, but now I cannot even forward videos.

I understand you're using Microsoft Office Outlook but which version of it
are you using? (Help > About)

Do you have antvirus set up to scann incoming and outgoing mails?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"swindon" wrote:

> I am on Microsoft office outlook. The error message has two numbers. the
> first is , ox800421ob, and the second is ox800cccob. Thanks for your
> interest. Anthony.
>
> "K. Orland" wrote:
>
> > What happens when you try? What version of Outlook do you use? Are there any
> > error messages and/or numbers?
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "swindon" wrote:
> >
> > > I used to be able to send videos, but now I cannot even forward videos.

2003. Anthony

"K. Orland" wrote:

> I understand you're using Microsoft Office Outlook but which version of it
> are you using? (Help > About)
>
> Do you have antvirus set up to scann incoming and outgoing mails?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "swindon" wrote:
>
> > I am on Microsoft office outlook. The error message has two numbers. the
> > first is , ox800421ob, and the second is ox800cccob. Thanks for your
> > interest. Anthony.
> >
> > "K. Orland" wrote:
> >
> > > What happens when you try? What version of Outlook do you use? Are there any
> > > error messages and/or numbers?
> > >
> > > --
> > > Kathleen Orland - MVP Outlook
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "swindon" wrote:
> > >
> > > > I used to be able to send videos, but now I cannot even forward videos.

It could be that you're timing out when sending large files. Go to Tools >
Account Settings. Click the E-mail tab and then select the e-mail account
that's giving you the timeout. Click Change. In the next dialog that pops
up, click More Settings, then the Advanced tab. You can set your server
timeout interval there.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"swindon" wrote:

> 2003. Anthony
>
> "K. Orland" wrote:
>
> > I understand you're using Microsoft Office Outlook but which version of it
> > are you using? (Help > About)
> >
> > Do you have antvirus set up to scann incoming and outgoing mails?
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "swindon" wrote:
> >
> > > I am on Microsoft office outlook. The error message has two numbers. the
> > > first is , ox800421ob, and the second is ox800cccob. Thanks for your
> > > interest. Anthony.
> > >
> > > "K. Orland" wrote:
> > >
> > > > What happens when you try? What version of Outlook do you use? Are there any
> > > > error messages and/or numbers?
> > > >
> > > > --
> > > > Kathleen Orland - MVP Outlook
> > > > Outlook Tips: http://www.outlook-tips.net/
> > > > http://www.howto-outlook.com/
> > > >
> > > >
> > > >
> > > > "swindon" wrote:
> > > >
> > > > > I used to be able to send videos, but now I cannot even forward videos.

Hi Kathleen. Sorry I havent been able to get back to you till now. I did what
you said and reset my server timeout, to no advail. Still cannot send out
videos or even pass videos on. Thank you for your time.

"K. Orland" wrote:

> It could be that you're timing out when sending large files. Go to Tools >
> Account Settings. Click the E-mail tab and then select the e-mail account
> that's giving you the timeout. Click Change. In the next dialog that pops
> up, click More Settings, then the Advanced tab. You can set your server
> timeout interval there.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "swindon" wrote:
>
> > 2003. Anthony
> >
> > "K. Orland" wrote:
> >
> > > I understand you're using Microsoft Office Outlook but which version of it
> > > are you using? (Help > About)
> > >
> > > Do you have antvirus set up to scann incoming and outgoing mails?
> > >
> > > --
> > > Kathleen Orland - MVP Outlook
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "swindon" wrote:
> > >
> > > > I am on Microsoft office outlook. The error message has two numbers. the
> > > > first is , ox800421ob, and the second is ox800cccob. Thanks for your
> > > > interest. Anthony.
> > > >
> > > > "K. Orland" wrote:
> > > >
> > > > > What happens when you try? What version of Outlook do you use? Are there any
> > > > > error messages and/or numbers?
> > > > >
> > > > > --
> > > > > Kathleen Orland - MVP Outlook
> > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > http://www.howto-outlook.com/
> > > > >
> > > > >
> > > > >
> > > > > "swindon" wrote:
> > > > >
> > > > > > I used to be able to send videos, but now I cannot even forward videos.

Do you have antivirus set to scan outgoing emails? Does this happen only with
videos? How large are they?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"swindon" wrote:

> Hi Kathleen. Sorry I havent been able to get back to you till now. I did what
> you said and reset my server timeout, to no advail. Still cannot send out
> videos or even pass videos on. Thank you for your time.
>
> "K. Orland" wrote:
>
> > It could be that you're timing out when sending large files. Go to Tools >
> > Account Settings. Click the E-mail tab and then select the e-mail account
> > that's giving you the timeout. Click Change. In the next dialog that pops
> > up, click More Settings, then the Advanced tab. You can set your server
> > timeout interval there.
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "swindon" wrote:
> >
> > > 2003. Anthony
> > >
> > > "K. Orland" wrote:
> > >
> > > > I understand you're using Microsoft Office Outlook but which version of it
> > > > are you using? (Help > About)
> > > >
> > > > Do you have antvirus set up to scann incoming and outgoing mails?
> > > >
> > > > --
> > > > Kathleen Orland - MVP Outlook
> > > > Outlook Tips: http://www.outlook-tips.net/
> > > > http://www.howto-outlook.com/
> > > >
> > > >
> > > >
> > > > "swindon" wrote:
> > > >
> > > > > I am on Microsoft office outlook. The error message has two numbers. the
> > > > > first is , ox800421ob, and the second is ox800cccob. Thanks for your
> > > > > interest. Anthony.
> > > > >
> > > > > "K. Orland" wrote:
> > > > >
> > > > > > What happens when you try? What version of Outlook do you use? Are there any
> > > > > > error messages and/or numbers?
> > > > > >
> > > > > > --
> > > > > > Kathleen Orland - MVP Outlook
> > > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > > http://www.howto-outlook.com/
> > > > > >
> > > > > >
> > > > > >
> > > > > > "swindon" wrote:
> > > > > >
> > > > > > > I used to be able to send videos, but now I cannot even forward videos.

Yes, only on outgoing e-mails. the last one I tried was 6mb.

"K. Orland" wrote:

> Do you have antivirus set to scan outgoing emails? Does this happen only with
> videos? How large are they?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "swindon" wrote:
>
> > Hi Kathleen. Sorry I havent been able to get back to you till now. I did what
> > you said and reset my server timeout, to no advail. Still cannot send out
> > videos or even pass videos on. Thank you for your time.
> >
> > "K. Orland" wrote:
> >
> > > It could be that you're timing out when sending large files. Go to Tools >
> > > Account Settings. Click the E-mail tab and then select the e-mail account
> > > that's giving you the timeout. Click Change. In the next dialog that pops
> > > up, click More Settings, then the Advanced tab. You can set your server
> > > timeout interval there.
> > >
> > > --
> > > Kathleen Orland - MVP Outlook
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "swindon" wrote:
> > >
> > > > 2003. Anthony
> > > >
> > > > "K. Orland" wrote:
> > > >
> > > > > I understand you're using Microsoft Office Outlook but which version of it
> > > > > are you using? (Help > About)
> > > > >
> > > > > Do you have antvirus set up to scann incoming and outgoing mails?
> > > > >
> > > > > --
> > > > > Kathleen Orland - MVP Outlook
> > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > http://www.howto-outlook.com/
> > > > >
> > > > >
> > > > >
> > > > > "swindon" wrote:
> > > > >
> > > > > > I am on Microsoft office outlook. The error message has two numbers. the
> > > > > > first is , ox800421ob, and the second is ox800cccob. Thanks for your
> > > > > > interest. Anthony.
> > > > > >
> > > > > > "K. Orland" wrote:
> > > > > >
> > > > > > > What happens when you try? What version of Outlook do you use? Are there any
> > > > > > > error messages and/or numbers?
> > > > > > >
> > > > > > > --
> > > > > > > Kathleen Orland - MVP Outlook
> > > > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > > > http://www.howto-outlook.com/
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "swindon" wrote:
> > > > > > >
> > > > > > > > I used to be able to send videos, but now I cannot even forward videos.

Turn off antivirus scanning your incoming/outgoing email. Does the email with
the movie attachment sit in your Outbox?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"swindon" wrote:

> Yes, only on outgoing e-mails. the last one I tried was 6mb.
>
> "K. Orland" wrote:
>
> > Do you have antivirus set to scan outgoing emails? Does this happen only with
> > videos? How large are they?
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "swindon" wrote:
> >
> > > Hi Kathleen. Sorry I havent been able to get back to you till now. I did what
> > > you said and reset my server timeout, to no advail. Still cannot send out
> > > videos or even pass videos on. Thank you for your time.
> > >
> > > "K. Orland" wrote:
> > >
> > > > It could be that you're timing out when sending large files. Go to Tools >
> > > > Account Settings. Click the E-mail tab and then select the e-mail account
> > > > that's giving you the timeout. Click Change. In the next dialog that pops
> > > > up, click More Settings, then the Advanced tab. You can set your server
> > > > timeout interval there.
> > > >
> > > > --
> > > > Kathleen Orland - MVP Outlook
> > > > Outlook Tips: http://www.outlook-tips.net/
> > > > http://www.howto-outlook.com/
> > > >
> > > >
> > > >
> > > > "swindon" wrote:
> > > >
> > > > > 2003. Anthony
> > > > >
> > > > > "K. Orland" wrote:
> > > > >
> > > > > > I understand you're using Microsoft Office Outlook but which version of it
> > > > > > are you using? (Help > About)
> > > > > >
> > > > > > Do you have antvirus set up to scann incoming and outgoing mails?
> > > > > >
> > > > > > --
> > > > > > Kathleen Orland - MVP Outlook
> > > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > > http://www.howto-outlook.com/
> > > > > >
> > > > > >
> > > > > >
> > > > > > "swindon" wrote:
> > > > > >
> > > > > > > I am on Microsoft office outlook. The error message has two numbers. the
> > > > > > > first is , ox800421ob, and the second is ox800cccob. Thanks for your
> > > > > > > interest. Anthony.
> > > > > > >
> > > > > > > "K. Orland" wrote:
> > > > > > >
> > > > > > > > What happens when you try? What version of Outlook do you use? Are there any
> > > > > > > > error messages and/or numbers?
> > > > > > > >
> > > > > > > > --
> > > > > > > > Kathleen Orland - MVP Outlook
> > > > > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > > > > http://www.howto-outlook.com/
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > "swindon" wrote:
> > > > > > > >
> > > > > > > > > I used to be able to send videos, but now I cannot even forward videos.