My wife and I set up our Outlook 2002 using the instructions at Charter.net's
website. She sent me an email and I received it at my work email address.
When I replied she didn't receive it Outlook but in our Charter webmail
inbox. Any suggestions? Charter was no help - they said to call Microsoft.

Tried within Outlook in accounts useing the test option?

"scottnlinda" <(E-Mail Removed)> wrote in message
news:CB1FA7CB-8338-4E0C-96B4-(E-Mail Removed)...
> My wife and I set up our Outlook 2002 using the instructions at
> Charter.net's
> website. She sent me an email and I received it at my work email address.
> When I replied she didn't receive it Outlook but in our Charter webmail
> inbox. Any suggestions? Charter was no help - they said to call
> Microsoft.

DL - yes, when I do the test option, I get all green check marks.

"DL" wrote:

> Tried within Outlook in accounts useing the test option?
>
> "scottnlinda" <(E-Mail Removed)> wrote in message
> news:CB1FA7CB-8338-4E0C-96B4-(E-Mail Removed)...
> > My wife and I set up our Outlook 2002 using the instructions at
> > Charter.net's
> > website. She sent me an email and I received it at my work email address.
> > When I replied she didn't receive it Outlook but in our Charter webmail
> > inbox. Any suggestions? Charter was no help - they said to call
> > Microsoft.
>
>
>

Does your sent msg then appear in your Inbox? or any other Folder
You dont have a particular View set?

"scottnlinda" <(E-Mail Removed)> wrote in message
news596E62C-C937-462D-A9FB-(E-Mail Removed)...
> DL - yes, when I do the test option, I get all green check marks.
>
> "DL" wrote:
>
>> Tried within Outlook in accounts useing the test option?
>>
>> "scottnlinda" <(E-Mail Removed)> wrote in message
>> news:CB1FA7CB-8338-4E0C-96B4-(E-Mail Removed)...
>> > My wife and I set up our Outlook 2002 using the instructions at
>> > Charter.net's
>> > website. She sent me an email and I received it at my work email
>> > address.
>> > When I replied she didn't receive it Outlook but in our Charter webmail
>> > inbox. Any suggestions? Charter was no help - they said to call
>> > Microsoft.
>>
>>
>>

"scottnlinda" <(E-Mail Removed)> wrote in message
news:CB1FA7CB-8338-4E0C-96B4-(E-Mail Removed)...

> My wife and I set up our Outlook 2002 using the instructions at
> Charter.net's
> website. She sent me an email and I received it at my work email address.
> When I replied she didn't receive it Outlook but in our Charter webmail
> inbox. Any suggestions? Charter was no help - they said to call
> Microsoft.

Your Charter Inbox _is_ the Inbox from which Outlook will pull mail (to its
own local Inbox) if you've configured it correctly. Did you wife perform a
send/receive in Outlook?
--
Brian Tillman [MVP-Outlook]

Brian - No, we did not do a Send/Receive. Didn't know that we had to.
However, I just now did one and it brought in all her mail. Is this
something she is going to have to do on a regular basis or is there something
in Outlook 2002 that will just automatically do that? If she has to, that's
ok, I just thought if there was a setting to automatically do that, it would
be simpler. - Scott

"Brian Tillman [MVP - Outlook]" wrote:

> "scottnlinda" <(E-Mail Removed)> wrote in message
> news:CB1FA7CB-8338-4E0C-96B4-(E-Mail Removed)...
>
> > My wife and I set up our Outlook 2002 using the instructions at
> > Charter.net's
> > website. She sent me an email and I received it at my work email address.
> > When I replied she didn't receive it Outlook but in our Charter webmail
> > inbox. Any suggestions? Charter was no help - they said to call
> > Microsoft.
>
> Your Charter Inbox _is_ the Inbox from which Outlook will pull mail (to its
> own local Inbox) if you've configured it correctly. Did you wife perform a
> send/receive in Outlook?
> --
> Brian Tillman [MVP-Outlook]
>
>

"scottnlinda" <(E-Mail Removed)> wrote in message
news:B8E2388E-9433-4F68-A44F-(E-Mail Removed)...

> Brian - No, we did not do a Send/Receive. Didn't know that we had to.
> However, I just now did one and it brought in all her mail. Is this
> something she is going to have to do on a regular basis or is there
> something
> in Outlook 2002 that will just automatically do that? If she has to,
> that's
> ok, I just thought if there was a setting to automatically do that, it
> would
> be simpler. - Scott

While viewing the Inbox, press Alt-Ctrl-S. On the dialogue that appears
you'll see a checkbox labeled "Schedule an automatic send/receive every"
followed by a field in which you can enter a time. Check that box and enter
"10" in the time field. Outlook will then perforem a send/.receive for you
every ten minutes. It is usually unwise to use a value much less than ten.
--
Brian Tillman [MVP-Outlook]

That worked perfectly. Thank you!

"Brian Tillman [MVP - Outlook]" wrote:

> "scottnlinda" <(E-Mail Removed)> wrote in message
> news:B8E2388E-9433-4F68-A44F-(E-Mail Removed)...
>
> > Brian - No, we did not do a Send/Receive. Didn't know that we had to.
> > However, I just now did one and it brought in all her mail. Is this
> > something she is going to have to do on a regular basis or is there
> > something
> > in Outlook 2002 that will just automatically do that? If she has to,
> > that's
> > ok, I just thought if there was a setting to automatically do that, it
> > would
> > be simpler. - Scott
>
> While viewing the Inbox, press Alt-Ctrl-S. On the dialogue that appears
> you'll see a checkbox labeled "Schedule an automatic send/receive every"
> followed by a field in which you can enter a time. Check that box and enter
> "10" in the time field. Outlook will then perforem a send/.receive for you
> every ten minutes. It is usually unwise to use a value much less than ten.
> --
> Brian Tillman [MVP-Outlook]
>
>

"scottnlinda" <(E-Mail Removed)> wrote in message
news:E3E1481C-D865-4F96-9F77-(E-Mail Removed)...

> That worked perfectly. Thank you!

You're welcome.
--
Brian Tillman [MVP-Outlook]