Our hard drive crashed and was replaced. We've been re-installing our
software and while everything else seems to be working, we cannot receive
e-mail into Outlook 2003. We can send e-mail and see it by utilizing our
comcast account, so we know it exists.

I've already tried manually selecting send/receive changing the setting to
automatically send/receive. No luck.

We don't receive any error messages or other questions or requests.....
just...nothing

Security measures that we have now are Windows Firewall and Stopzilla
Spyware, pop-up and Siteguard protections all enabled.

Any help would be appreciated.
thanks
--
wismer

Ensure that outlook.exe is allowed in the firewall.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"wismer" wrote:

> Our hard drive crashed and was replaced. We've been re-installing our
> software and while everything else seems to be working, we cannot receive
> e-mail into Outlook 2003. We can send e-mail and see it by utilizing our
> comcast account, so we know it exists.
>
> I've already tried manually selecting send/receive changing the setting to
> automatically send/receive. No luck.
>
> We don't receive any error messages or other questions or requests.....
> just...nothing
>
> Security measures that we have now are Windows Firewall and Stopzilla
> Spyware, pop-up and Siteguard protections all enabled.
>
> Any help would be appreciated.
> thanks
> --
> wismer

wismer wrote:

> Our hard drive crashed and was replaced. We've been re-installing our
> software and while everything else seems to be working, we cannot receive
> e-mail into Outlook 2003. We can send e-mail and see it by utilizing our
> comcast account, so we know it exists.
>
> I've already tried manually selecting send/receive changing the setting to
> automatically send/receive. No luck.
>
> We don't receive any error messages or other questions or requests.....
> just...nothing
>
> Security measures that we have now are Windows Firewall and Stopzilla
> Spyware, pop-up and Siteguard protections all enabled.
>
> Any help would be appreciated.
> thanks

Um, so did you look in your mailbox up on the server using the webmail
interface to your account to see if there were actually any e-mails
sitting in your Inbox for your e-mail client to see? If there are no
e-mails in your mailbox then that's why the e-mail client doesn't
retrieve any.