Locate the srs-file for your mail profile and rename it to .old.
For more details see
http://www.msoutlook.info/question/164
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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http://www.msoutlook.info/
Real World Questions, Real World Answers
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"Korinne" <(E-Mail Removed)> wrote in message
news:20D4FB1B-717B-43B0-86E9-(E-Mail Removed)...
> I have been using Outlook 2003 without a problem until today. I have not
> changed anything but for the past two days I have not been able to receive
> emails (I can send them without a problem). My notification comes up that
> I
> have messages but when I open outlook my inbox is empty and pressing the
> Send/Receive button does nothing. I've tried troubleshooting and nothing
> seems to work. Also when I go to "Define Send/Receive Groups" nothing
> happens. Everyone else in my office is getting their emails and we are all
> on
> the same server. Any ideas?