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can receive mail but not send

 
 
Cindy
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Posts: n/a
 
      25th Mar 2009
I can receive my email but cannot send it. Tried changing the smtp to isp aol
but it doesn't work either. Nor does changing the port #.
 
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Dave
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      25th Mar 2009
Who is your email account provider?
If you get an error message, right-click on it, select Copy, then paste it
into a reply.



--
Windows 7 beta
http://get.live.com/wlmail/overview
http://download.live.com/wlmail


"Cindy" <(E-Mail Removed)> wrote in message
news:2C355C37-CE49-42F7-88AA-(E-Mail Removed)...
> I can receive my email but cannot send it. Tried changing the smtp to isp
> aol
> but it doesn't work either. Nor does changing the port #.


 
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Cindy Urban
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Posts: n/a
 
      25th Mar 2009
Hi Dave...my name is Cindy too. I just set up my email account yesterday. I
can receive email, but can't send out emails. The error message says
"The connection to the server has failed. Subject 'Thank you for all of hard
efforts tonight!', Account: 'mail.marioncountyprotectiveservices.com',
Server: 'mail.marioncountyprotectiveservices.com', Protocol: SMTP, Port: 25,
Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"

Also, I can send and receive email message thru my blackberry phone. So,
the web server is working. So I think the outgoing issue iw with Windows
Mail Setup.

Please help

Thank you.
"Dave" wrote:

> Who is your email account provider?
> If you get an error message, right-click on it, select Copy, then paste it
> into a reply.
>
>
>
> --
> Windows 7 beta
> http://get.live.com/wlmail/overview
> http://download.live.com/wlmail
>
>
> "Cindy" <(E-Mail Removed)> wrote in message
> news:2C355C37-CE49-42F7-88AA-(E-Mail Removed)...
> > I can receive my email but cannot send it. Tried changing the smtp to isp
> > aol
> > but it doesn't work either. Nor does changing the port #.

>
>

 
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Patrick Keenan
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Posts: n/a
 
      25th Mar 2009
"Cindy Urban" <Cindy (E-Mail Removed)> wrote in message
news:38F9A6E7-2EBC-4E4E-BD2D-(E-Mail Removed)...
> Hi Dave...my name is Cindy too. I just set up my email account yesterday.
> I
> can receive email, but can't send out emails. The error message says
> "The connection to the server has failed. Subject 'Thank you for all of
> hard
> efforts tonight!', Account: 'mail.marioncountyprotectiveservices.com',
> Server: 'mail.marioncountyprotectiveservices.com', Protocol: SMTP, Port:
> 25,
> Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"


If you aren't actually at the Marion County Protective Services office,
connected to their network, yes, this would be expected to fail.

ISPs do not allow connection to mail servers, other than their own, on Port
25.

So, what network are you connected to?

HTH
-pk


>
> Also, I can send and receive email message thru my blackberry phone. So,
> the web server is working. So I think the outgoing issue iw with Windows
> Mail Setup.
>
> Please help
>
> Thank you.
> "Dave" wrote:
>
>> Who is your email account provider?
>> If you get an error message, right-click on it, select Copy, then paste
>> it
>> into a reply.
>>
>>
>>
>> --
>> Windows 7 beta
>> http://get.live.com/wlmail/overview
>> http://download.live.com/wlmail
>>
>>
>> "Cindy" <(E-Mail Removed)> wrote in message
>> news:2C355C37-CE49-42F7-88AA-(E-Mail Removed)...
>> > I can receive my email but cannot send it. Tried changing the smtp to
>> > isp
>> > aol
>> > but it doesn't work either. Nor does changing the port #.

>>
>>



 
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Gordon
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      25th Mar 2009
"Patrick Keenan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> ISPs do not allow connection to mail servers, other than their own, on
> Port 25.



Not true at all. My mail host is different to my ISP - I send via SMTP on
port 25, but my smtp server uses authentication.
I think you'll find this is quite common...

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

 
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Gary VanderMolen
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      25th Mar 2009
"Gordon" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> "Patrick Keenan" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>> ISPs do not allow connection to mail servers, other than their own, on
>> Port 25.

>
>
> Not true at all. My mail host is different to my ISP - I send via SMTP on
> port 25, but my smtp server uses authentication.
> I think you'll find this is quite common...


It's by no means a universal policy yet, but more and more ISPs block
port 25 as time goes on.

--
Gary VanderMolen, MS-MVP (Mail)
 
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Patrick Keenan
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      28th Mar 2009
"Gordon" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Patrick Keenan" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>> ISPs do not allow connection to mail servers, other than their own, on
>> Port 25.

>
>
> Not true at all. My mail host is different to my ISP - I send via SMTP on
> port 25, but my smtp server uses authentication.
> I think you'll find this is quite common...


It is actually quite common for ISPs block to access to any mail servers
other than their own, on Port 25.

This is a common practice to prevent spam relaying.

For example,
http://www.dslreports.com/faq/8457



>
> --
> Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)



 
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Gordon
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Posts: n/a
 
      28th Mar 2009
"Patrick Keenan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Gordon" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> "Patrick Keenan" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>>
>>> ISPs do not allow connection to mail servers, other than their own, on
>>> Port 25.

>>
>>
>> Not true at all. My mail host is different to my ISP - I send via SMTP on
>> port 25, but my smtp server uses authentication.
>> I think you'll find this is quite common...

>
> It is actually quite common for ISPs block to access to any mail servers
> other than their own, on Port 25.
>
> This is a common practice to prevent spam relaying.
>
> For example,
> http://www.dslreports.com/faq/8457
>
>



The ISP we have is a business account - therefore they allow authenticated
smtp servers on port 25. Quite common in the UK....

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

 
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jhon27401
Guest
Posts: n/a
 
      30th Mar 2009
y i can not sand e mail out
"Patrick Keenan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Gordon" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> "Patrick Keenan" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>>
>>> ISPs do not allow connection to mail servers, other than their own, on
>>> Port 25.

>>
>>
>> Not true at all. My mail host is different to my ISP - I send via SMTP on
>> port 25, but my smtp server uses authentication.
>> I think you'll find this is quite common...

>
> It is actually quite common for ISPs block to access to any mail servers
> other than their own, on Port 25.
>
> This is a common practice to prevent spam relaying.
>
> For example,
> http://www.dslreports.com/faq/8457
>
>
>
>>
>> --
>> Asking a question?
>> Please tell us the version of the application you are asking about,
>> your OS, Service Pack level
>> and the FULL contents of any error message(s)

>
>


 
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Gary VanderMolen
Guest
Posts: n/a
 
      14th Apr 2009
Do you get an error message when you try to send? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

Never disable Windows Defender, but you should disable the mail checking
option in your antivirus.

--
Gary VanderMolen, MS-MVP (Mail)


"Muslim1429" <(E-Mail Removed)> wrote in message news:2DA81630-8F54-4BEC-A0F1-(E-Mail Removed)...
> hi
>
> now i realised that i can not send e-mails but can recieve
> i tried to close the anti-virus (norton 2009) & tried to stop windows
> defender
>
> all things didn't make it go
>
> my system is: Vista Home
>
> can you help?
>
> waiting for your early reply
>
> My Regards,

 
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