Got new computer...can send mail but can't receive. However, can receive
e-mail from another computer in the house.

The Error message I recieve from the new computer when trying to receive
e-mail is: The connection to the server has failed. Account:
'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com', Protocol: POP3,
Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Help!!!!

"Judy Schaller" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Got new computer...can send mail but can't receive. However, can receive
> e-mail from another computer in the house.
>
> The Error message I recieve from the new computer when trying to receive
> e-mail is: The connection to the server has failed. Account:
> 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com', Protocol: POP3,
> Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Help!!!!
>

Which antivirus are you running?
This problem can be caused by an incompatible antivirus program.
Windows Mail is not compatible with most McAfee and Norton
security programs. Those will need to be uninstalled, NOT just disabled.
I suggest that you do a temporary uninstall of your antivirus.
You can always reinstall it if there is no improvement.

If there is improvement, download and install a more
compatible antivirus like:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.
--
Gary VanderMolen, MS-MVP (WLMail)


"Judy Schaller" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
>
> "Judy Schaller" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>> Got new computer...can send mail but can't receive. However, can receive e-mail from another computer in the house.
>>
>> The Error message I recieve from the new computer when trying to receive e-mail is: The connection to the server has failed.
>> Account: 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
>> 10060, Error Number: 0x800CCC0E
>>
>> Help!!!!
>>
>

I have a new laptop which came with 90 days free Norton. When the 90 days
runs out can I just down load AVG free with out doing anything to Norton?


"Gary VanderMolen" wrote:

> Which antivirus are you running?
> This problem can be caused by an incompatible antivirus program.
> Windows Mail is not compatible with most McAfee and Norton
> security programs. Those will need to be uninstalled, NOT just disabled.
> I suggest that you do a temporary uninstall of your antivirus.
> You can always reinstall it if there is no improvement.
>
> If there is improvement, download and install a more
> compatible antivirus like:
>
> AVG free edition:
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> or
> Avast free edition:
> http://www.avast.com/eng/download-avast-home.html
>
> With either of those, during the install phase you must select custom
> install, and then deselect the email scanning option.
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "Judy Schaller" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> >
> > "Judy Schaller" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> >> Got new computer...can send mail but can't receive. However, can receive e-mail from another computer in the house.
> >>
> >> The Error message I recieve from the new computer when trying to receive e-mail is: The connection to the server has failed.
> >> Account: 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> >> 10060, Error Number: 0x800CCC0E
> >>
> >> Help!!!!
> >>
> >
>
>
>

"Gary VanderMolen" wrote:

> Which antivirus are you running?
> This problem can be caused by an incompatible antivirus program.
> Windows Mail is not compatible with most McAfee and Norton
> security programs. Those will need to be uninstalled, NOT just disabled.
> I suggest that you do a temporary uninstall of your antivirus.
> You can always reinstall it if there is no improvement.
>
> If there is improvement, download and install a more
> compatible antivirus like:
>
> AVG free edition:
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> or
> Avast free edition:
> http://www.avast.com/eng/download-avast-home.html
>
> With either of those, during the install phase you must select custom
> install, and then deselect the email scanning option.
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "Judy Schaller" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> >
> > "Judy Schaller" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> >> Got new computer...can send mail but can't receive. However, can receive e-mail from another computer in the house.
> >>
> >> The Error message I recieve from the new computer when trying to receive e-mail is: The connection to the server has failed.
> >> Account: 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> >> 10060, Error Number: 0x800CCC0E
> >>
> >> Help!!!!
> >>
> >
>
>
>

I don't know, but it's a better to uninstall Norton then run their cleanup
procedure:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

"sherbert" <(E-Mail Removed)> wrote in message
news:2E6ED3B5-D8EB-4901-8248-(E-Mail Removed)...
>I have a new laptop which came with 90 days free Norton. When the 90 days
> runs out can I just down load AVG free with out doing anything to Norton?
>
>
> "Gary VanderMolen" wrote:
>
>> Which antivirus are you running?
>> This problem can be caused by an incompatible antivirus program.
>> Windows Mail is not compatible with most McAfee and Norton
>> security programs. Those will need to be uninstalled, NOT just disabled.
>> I suggest that you do a temporary uninstall of your antivirus.
>> You can always reinstall it if there is no improvement.
>>
>> If there is improvement, download and install a more
>> compatible antivirus like:
>>
>> AVG free edition:
>> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>> or
>> Avast free edition:
>> http://www.avast.com/eng/download-avast-home.html
>>
>> With either of those, during the install phase you must select custom
>> install, and then deselect the email scanning option.
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "Judy Schaller" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>> >
>> > "Judy Schaller" <(E-Mail Removed)> wrote in message
>> > news:(E-Mail Removed)...
>> >> Got new computer...can send mail but can't receive. However, can
>> >> receive e-mail from another computer in the house.
>> >>
>> >> The Error message I recieve from the new computer when trying to
>> >> receive e-mail is: The connection to the server has failed.
>> >> Account: 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com',
>> >> Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
>> >> 10060, Error Number: 0x800CCC0E
>> >>
>> >> Help!!!!
>> >>
>> >
>>
>>
>>

Thanks a lot, i will do hat unless anyone tells me different. Appreciate your
help.

"(E-Mail Removed)" wrote:

> I don't know, but it's a better to uninstall Norton then run their cleanup
> procedure:
>
> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>
> "sherbert" <(E-Mail Removed)> wrote in message
> news:2E6ED3B5-D8EB-4901-8248-(E-Mail Removed)...
> >I have a new laptop which came with 90 days free Norton. When the 90 days
> > runs out can I just down load AVG free with out doing anything to Norton?
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Which antivirus are you running?
> >> This problem can be caused by an incompatible antivirus program.
> >> Windows Mail is not compatible with most McAfee and Norton
> >> security programs. Those will need to be uninstalled, NOT just disabled.
> >> I suggest that you do a temporary uninstall of your antivirus.
> >> You can always reinstall it if there is no improvement.
> >>
> >> If there is improvement, download and install a more
> >> compatible antivirus like:
> >>
> >> AVG free edition:
> >> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> >> or
> >> Avast free edition:
> >> http://www.avast.com/eng/download-avast-home.html
> >>
> >> With either of those, during the install phase you must select custom
> >> install, and then deselect the email scanning option.
> >> --
> >> Gary VanderMolen, MS-MVP (WLMail)
> >>
> >>
> >> "Judy Schaller" <(E-Mail Removed)> wrote in message
> >> news:%(E-Mail Removed)...
> >> >
> >> > "Judy Schaller" <(E-Mail Removed)> wrote in message
> >> > news:(E-Mail Removed)...
> >> >> Got new computer...can send mail but can't receive. However, can
> >> >> receive e-mail from another computer in the house.
> >> >>
> >> >> The Error message I recieve from the new computer when trying to
> >> >> receive e-mail is: The connection to the server has failed.
> >> >> Account: 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com',
> >> >> Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
> >> >> 10060, Error Number: 0x800CCC0E
> >> >>
> >> >> Help!!!!
> >> >>
> >> >
> >>
> >>
> >>
>
>
>

You're welcome.

"sherbert" <(E-Mail Removed)> wrote in message
news:A9677D59-F891-4A12-833D-(E-Mail Removed)...
> Thanks a lot, i will do hat unless anyone tells me different. Appreciate
> your
> help.
>
> "(E-Mail Removed)" wrote:
>
>> I don't know, but it's a better to uninstall Norton then run their
>> cleanup
>> procedure:
>>
>> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>>
>> "sherbert" <(E-Mail Removed)> wrote in message
>> news:2E6ED3B5-D8EB-4901-8248-(E-Mail Removed)...
>> >I have a new laptop which came with 90 days free Norton. When the 90
>> >days
>> > runs out can I just down load AVG free with out doing anything to
>> > Norton?
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Which antivirus are you running?
>> >> This problem can be caused by an incompatible antivirus program.
>> >> Windows Mail is not compatible with most McAfee and Norton
>> >> security programs. Those will need to be uninstalled, NOT just
>> >> disabled.
>> >> I suggest that you do a temporary uninstall of your antivirus.
>> >> You can always reinstall it if there is no improvement.
>> >>
>> >> If there is improvement, download and install a more
>> >> compatible antivirus like:
>> >>
>> >> AVG free edition:
>> >> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>> >> or
>> >> Avast free edition:
>> >> http://www.avast.com/eng/download-avast-home.html
>> >>
>> >> With either of those, during the install phase you must select custom
>> >> install, and then deselect the email scanning option.
>> >> --
>> >> Gary VanderMolen, MS-MVP (WLMail)
>> >>
>> >>
>> >> "Judy Schaller" <(E-Mail Removed)> wrote in message
>> >> news:%(E-Mail Removed)...
>> >> >
>> >> > "Judy Schaller" <(E-Mail Removed)> wrote in message
>> >> > news:(E-Mail Removed)...
>> >> >> Got new computer...can send mail but can't receive. However, can
>> >> >> receive e-mail from another computer in the house.
>> >> >>
>> >> >> The Error message I recieve from the new computer when trying to
>> >> >> receive e-mail is: The connection to the server has failed.
>> >> >> Account: 'pop3.mail.wowway.com', Server: 'pop3.mail.wowway.com',
>> >> >> Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
>> >> >> 10060, Error Number: 0x800CCC0E
>> >> >>
>> >> >> Help!!!!
>> >> >>
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

"sherbert" <(E-Mail Removed)> wrote in message
news:2E6ED3B5-D8EB-4901-8248-(E-Mail Removed)...
>I have a new laptop which came with 90 days free Norton. When the 90 days
> runs out can I just down load AVG free with out doing anything to Norton?


No.
Uninstall Norton now and then run this utility:
http://service1.symantec.com/SUPPORT...05033108162039

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Gary and everyone else - thanks a bunch for your advise. I downloaded AVG
and deleted McAfee and my email worked instantly. I really appreciate your
advice.

"Frank Saunders MS-MVP IE,OE/WM" <(E-Mail Removed)> wrote in message
news:FDFC05D5-37A7-442F-8ABA-(E-Mail Removed)...
> "sherbert" <(E-Mail Removed)> wrote in message
> news:2E6ED3B5-D8EB-4901-8248-(E-Mail Removed)...
>>I have a new laptop which came with 90 days free Norton. When the 90 days
>> runs out can I just down load AVG free with out doing anything to Norton?
>
>
> No.
> Uninstall Norton now and then run this utility:
> http://service1.symantec.com/SUPPORT...05033108162039
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not reply with email