Hi,

I am currently using outlook 2000. I can receive email but not sending
email. The error message is that outlook cannot connect to the outgoing
(SMTP) server. I've checked to make sure the smtp server is correct.
I doubt it's because of the firewall that is installed in the computer which
connects to the internet. will that be the case? but how come I can receive
email then?

Can you PING the SMTP server from your machine (type in PING <SMTP server
name> in a command prompt window)? If so, try temporarily turning off the
firewall to see if things work. It could be that port 110 is open for
receiving mail but port 25 isn't open for sending mail.

"Adrian" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> I am currently using outlook 2000. I can receive email but not sending
> email. The error message is that outlook cannot connect to the outgoing
> (SMTP) server. I've checked to make sure the smtp server is correct.
> I doubt it's because of the firewall that is installed in the computer
> which
> connects to the internet. will that be the case? but how come I can
> receive
> email then?

yes, I can ping my smtp server.
I've tried to turn off the firewall, but still doesn't work.
however, the my hotmail works, why? is that because hotmail using http sever
instead of smtp or pop3 ?

"Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Can you PING the SMTP server from your machine (type in PING <SMTP server
> name> in a command prompt window)? If so, try temporarily turning off the
> firewall to see if things work. It could be that port 110 is open for
> receiving mail but port 25 isn't open for sending mail.
>
> "Adrian" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi,
> >
> > I am currently using outlook 2000. I can receive email but not sending
> > email. The error message is that outlook cannot connect to the outgoing
> > (SMTP) server. I've checked to make sure the smtp server is correct.
> > I doubt it's because of the firewall that is installed in the computer
> > which
> > connects to the internet. will that be the case? but how come I can
> > receive
> > email then?
>
>

Yes.

What the full error message you receive when trying to connect?

"Adrian" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> yes, I can ping my smtp server.
> I've tried to turn off the firewall, but still doesn't work.
> however, the my hotmail works, why? is that because hotmail using http
> sever
> instead of smtp or pop3 ?

In outlook express, I got the following error message:
The connection to the server has failed. Account: 'mail.tpg.com.au', Server:
'mail.tpg.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

In MS outlook, I got the following error message:
Sending and receiving reported error (0x80042109); Outlook is unable to
connect to your outgoing (smtp) server. If you continue to receive this
message, contact your ISP.

Any idea? Thanks

"Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Yes.
>
> What the full error message you receive when trying to connect?
>
> "Adrian" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > yes, I can ping my smtp server.
> > I've tried to turn off the firewall, but still doesn't work.
> > however, the my hotmail works, why? is that because hotmail using http
> > sever
> > instead of smtp or pop3 ?
>
>

I just tried to connect to mail.tpg.com.au over port 25 and it failed. The
server exists, though, since I was able to PING it. Maybe the SMTP service
isn't running. I checked their site and the server name you've got seems
right. Are you still connecting via their network?

"Adrian" <(E-Mail Removed)> wrote in message
news:e6%(E-Mail Removed)...
> In outlook express, I got the following error message:
> The connection to the server has failed. Account: 'mail.tpg.com.au',
> Server:
> 'mail.tpg.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> Error:
> 10060, Error Number: 0x800CCC0E
>
> In MS outlook, I got the following error message:
> Sending and receiving reported error (0x80042109); Outlook is unable to
> connect to your outgoing (smtp) server. If you continue to receive this
> message, contact your ISP.
>
> Any idea? Thanks

Turn OFF you outgoing AV email scanner. Post back with result

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Adrian" <(E-Mail Removed)> wrote in message news:e6%(E-Mail Removed)...
> In outlook express, I got the following error message:
> The connection to the server has failed. Account: 'mail.tpg.com.au', Server:
> 'mail.tpg.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
> 10060, Error Number: 0x800CCC0E
>
> In MS outlook, I got the following error message:
> Sending and receiving reported error (0x80042109); Outlook is unable to
> connect to your outgoing (smtp) server. If you continue to receive this
> message, contact your ISP.
>
> Any idea? Thanks
>
> "Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Yes.
>>
>> What the full error message you receive when trying to connect?
>>
>> "Adrian" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > yes, I can ping my smtp server.
>> > I've tried to turn off the firewall, but still doesn't work.
>> > however, the my hotmail works, why? is that because hotmail using http
>> > sever
>> > instead of smtp or pop3 ?
>>
>>
>
>

Yes, I am using mail.tpg.com.au at work, and it works fine. But when I try
to connect to it at home, it just doesn't work, strange...

"Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I just tried to connect to mail.tpg.com.au over port 25 and it failed. The
> server exists, though, since I was able to PING it. Maybe the SMTP service
> isn't running. I checked their site and the server name you've got seems
> right. Are you still connecting via their network?
>
> "Adrian" <(E-Mail Removed)> wrote in message
> news:e6%(E-Mail Removed)...
> > In outlook express, I got the following error message:
> > The connection to the server has failed. Account: 'mail.tpg.com.au',
> > Server:
> > 'mail.tpg.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> > Error:
> > 10060, Error Number: 0x800CCC0E
> >
> > In MS outlook, I got the following error message:
> > Sending and receiving reported error (0x80042109); Outlook is unable to
> > connect to your outgoing (smtp) server. If you continue to receive this
> > message, contact your ISP.
> >
> > Any idea? Thanks
>
>

actually, I don't know how to turn it off, I just turn off the whole Mcafee
program, but still not working...

"Peter Foldes" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
Turn OFF you outgoing AV email scanner. Post back with result

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Adrian" <(E-Mail Removed)> wrote in message
news:e6%(E-Mail Removed)...
> In outlook express, I got the following error message:
> The connection to the server has failed. Account: 'mail.tpg.com.au',
Server:
> 'mail.tpg.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error:
> 10060, Error Number: 0x800CCC0E
>
> In MS outlook, I got the following error message:
> Sending and receiving reported error (0x80042109); Outlook is unable to
> connect to your outgoing (smtp) server. If you continue to receive this
> message, contact your ISP.
>
> Any idea? Thanks
>
> "Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Yes.
>>
>> What the full error message you receive when trying to connect?
>>
>> "Adrian" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > yes, I can ping my smtp server.
>> > I've tried to turn off the firewall, but still doesn't work.
>> > however, the my hotmail works, why? is that because hotmail using http
>> > sever
>> > instead of smtp or pop3 ?
>>
>>
>
>

Probably because at work you're on their network but at home you're not.
What ISP are you using at home? You'd probably have to use their SMTP server
while at home

"Adrian" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Yes, I am using mail.tpg.com.au at work, and it works fine. But when I try
> to connect to it at home, it just doesn't work, strange...