PC Review


Reply
Thread Tools Rate Thread

I CAN RECEIVE BUT NOT SEND MESSAGES

 
 
A. Jones (UK)
Guest
Posts: n/a
 
      12th Nov 2008
I have been using Windows Mail for nearly two months now, and it has been
fine, but since yesterday I have only been able to RECEIVE messages, not SEND
messages aswell.
Does anyone have an idea why this has happened / what I should now do?
Thanks.
 
Reply With Quote
 
 
 
 
Gary VanderMolen
Guest
Posts: n/a
 
      12th Nov 2008
Hard to say without more details. Do you get an error message when
you try to send? If so, right-click on your error message, copy, then paste
it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"A. Jones (UK)" <A. Jones (UK)@discussions.microsoft.com> wrote in message
news:376EFDFB-C0A1-4628-8691-(E-Mail Removed)...
>I have been using Windows Mail for nearly two months now, and it has been
> fine, but since yesterday I have only been able to RECEIVE messages, not SEND
> messages aswell.
> Does anyone have an idea why this has happened / what I should now do?
> Thanks.



 
Reply With Quote
 
Amrak
Guest
Posts: n/a
 
      13th Nov 2008

The following is the error message I got when my mail could not go out. I
have just set up my Windows Mail and think I have some error on the smtp
setting but don't know how to correct it. Thanks for any help you can give
me. Amrak
The host 'SMPTauth.peoplepc.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'Re: Recharge Ohio - By the Numbers', Account: 'pop.peoplepc.com',
Server: 'SMPTauth.peoplepc.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes,
Socket Error: 11001, Error Number: 0x800CCC0D

"Gary VanderMolen" wrote:

> Hard to say without more details. Do you get an error message when
> you try to send? If so, right-click on your error message, copy, then paste
> it into a reply here.
> We can't do much troubleshooting without the complete error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "A. Jones (UK)" <A. Jones (UK)@discussions.microsoft.com> wrote in message
> news:376EFDFB-C0A1-4628-8691-(E-Mail Removed)...
> >I have been using Windows Mail for nearly two months now, and it has been
> > fine, but since yesterday I have only been able to RECEIVE messages, not SEND
> > messages aswell.
> > Does anyone have an idea why this has happened / what I should now do?
> > Thanks.

>
>
>

 
Reply With Quote
 
Barry
Guest
Posts: n/a
 
      13th Nov 2008
I acquired new laptop today w/Vista. Setting up email, receiving just fine,
but will not send - shows no error when attempting to do so. Settings appear
to be fine.


"Amrak" wrote:

>
> The following is the error message I got when my mail could not go out. I
> have just set up my Windows Mail and think I have some error on the smtp
> setting but don't know how to correct it. Thanks for any help you can give
> me. Amrak
> The host 'SMPTauth.peoplepc.com' could not be found. Please verify that you
> have entered the server name correctly.
> Subject 'Re: Recharge Ohio - By the Numbers', Account: 'pop.peoplepc.com',
> Server: 'SMPTauth.peoplepc.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes,
> Socket Error: 11001, Error Number: 0x800CCC0D
>
> "Gary VanderMolen" wrote:
>
> > Hard to say without more details. Do you get an error message when
> > you try to send? If so, right-click on your error message, copy, then paste
> > it into a reply here.
> > We can't do much troubleshooting without the complete error message.
> >
> > --
> > Gary VanderMolen, MS-MVP (Mail)
> >
> >
> > "A. Jones (UK)" <A. Jones (UK)@discussions.microsoft.com> wrote in message
> > news:376EFDFB-C0A1-4628-8691-(E-Mail Removed)...
> > >I have been using Windows Mail for nearly two months now, and it has been
> > > fine, but since yesterday I have only been able to RECEIVE messages, not SEND
> > > messages aswell.
> > > Does anyone have an idea why this has happened / what I should now do?
> > > Thanks.

> >
> >
> >

 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      13th Nov 2008
Change smptauth.peoplepc.com to smtpauth.peoplepc.com.
To get to that setting go to Tools, Accounts, select that peoplepc.com
account, click Properties, Servers. After you make that correction,
go to the Advanced tab and change port 25 to port 587, and unselect
the SSL option. The complete email setup directions are here:

http://home.peoplepc.com/helpinfo/em...gs/default.asp

--
Gary VanderMolen, MS-MVP (Mail)


"Amrak" <(E-Mail Removed)> wrote in message news:4F6E3219-9A07-4000-92AA-(E-Mail Removed)...
>
> The following is the error message I got when my mail could not go out. I
> have just set up my Windows Mail and think I have some error on the smtp
> setting but don't know how to correct it. Thanks for any help you can give
> me. Amrak
> The host 'SMPTauth.peoplepc.com' could not be found. Please verify that you
> have entered the server name correctly.
> Subject 'Re: Recharge Ohio - By the Numbers', Account: 'pop.peoplepc.com',
> Server: 'SMPTauth.peoplepc.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes,
> Socket Error: 11001, Error Number: 0x800CCC0D
>
> "Gary VanderMolen" wrote:
>
>> Hard to say without more details. Do you get an error message when
>> you try to send? If so, right-click on your error message, copy, then paste
>> it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "A. Jones (UK)" <A. Jones (UK)@discussions.microsoft.com> wrote in message
>> news:376EFDFB-C0A1-4628-8691-(E-Mail Removed)...
>> >I have been using Windows Mail for nearly two months now, and it has been
>> > fine, but since yesterday I have only been able to RECEIVE messages, not SEND
>> > messages aswell.
>> > Does anyone have an idea why this has happened / what I should now do?
>> > Thanks.

>>
>>
>>



 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      13th Nov 2008
What happens to the message you are trying to send, does it stay
in the Outbox or does it go into the Sent Items folder?
Who is the mail provider?
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"Barry" <(E-Mail Removed)> wrote in message news:45D203CD-DFED-4B2F-A7C3-(E-Mail Removed)...
>I acquired new laptop today w/Vista. Setting up email, receiving just fine,
> but will not send - shows no error when attempting to do so. Settings appear
> to be fine.



 
Reply With Quote
 
A. Jones (UK)
Guest
Posts: n/a
 
      13th Nov 2008
This is the error message:

The connection to the server has failed. Subject 'TUTORIAL ESSAYS', Account:
'POP3.btconnect.com', Server: 'SMTP.btconnect.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

The message stays in the Outbox, and then that message appears.


"Gary VanderMolen" wrote:

> Change smptauth.peoplepc.com to smtpauth.peoplepc.com.
> To get to that setting go to Tools, Accounts, select that peoplepc.com
> account, click Properties, Servers. After you make that correction,
> go to the Advanced tab and change port 25 to port 587, and unselect
> the SSL option. The complete email setup directions are here:
>
> http://home.peoplepc.com/helpinfo/em...gs/default.asp
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Amrak" <(E-Mail Removed)> wrote in message news:4F6E3219-9A07-4000-92AA-(E-Mail Removed)...
> >
> > The following is the error message I got when my mail could not go out. I
> > have just set up my Windows Mail and think I have some error on the smtp
> > setting but don't know how to correct it. Thanks for any help you can give
> > me. Amrak
> > The host 'SMPTauth.peoplepc.com' could not be found. Please verify that you
> > have entered the server name correctly.
> > Subject 'Re: Recharge Ohio - By the Numbers', Account: 'pop.peoplepc.com',
> > Server: 'SMPTauth.peoplepc.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes,
> > Socket Error: 11001, Error Number: 0x800CCC0D
> >
> > "Gary VanderMolen" wrote:
> >
> >> Hard to say without more details. Do you get an error message when
> >> you try to send? If so, right-click on your error message, copy, then paste
> >> it into a reply here.
> >> We can't do much troubleshooting without the complete error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "A. Jones (UK)" <A. Jones (UK)@discussions.microsoft.com> wrote in message
> >> news:376EFDFB-C0A1-4628-8691-(E-Mail Removed)...
> >> >I have been using Windows Mail for nearly two months now, and it has been
> >> > fine, but since yesterday I have only been able to RECEIVE messages, not SEND
> >> > messages aswell.
> >> > Does anyone have an idea why this has happened / what I should now do?
> >> > Thanks.
> >>
> >>
> >>

>
>
>

 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      13th Nov 2008

When you got that error, was your Internet connection being obtained
from BT? As a general rule, the owner of the SMTP server must be the
same as the one providing your Internet connection at that moment.
Are you sending from home or away from home? Who is your ISP?

--
Gary VanderMolen, MS-MVP (Mail)


"A. Jones (UK)" <(E-Mail Removed)> wrote in message news:FAE6984B-D206-4490-8501-(E-Mail Removed)...
> This is the error message:
>
> The connection to the server has failed. Subject 'TUTORIAL ESSAYS', Account:
> 'POP3.btconnect.com', Server: 'SMTP.btconnect.com', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> The message stays in the Outbox, and then that message appears.



 
Reply With Quote
 
A. Jones (UK)
Guest
Posts: n/a
 
      13th Nov 2008
I am away from home at the moment, using a university connection. I had
previoisly used a BT connection from home.

"Gary VanderMolen" wrote:

> When you got that error, was your Internet connection being obtained
> from BT? As a general rule, the owner of the SMTP server must be the
> same as the one providing your Internet connection at that moment.
> Are you sending from home or away from home? Who is your ISP?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "A. Jones (UK)" <(E-Mail Removed)> wrote in message news:FAE6984B-D206-4490-8501-(E-Mail Removed)...
> > This is the error message:
> >
> > The connection to the server has failed. Subject 'TUTORIAL ESSAYS', Account:
> > 'POP3.btconnect.com', Server: 'SMTP.btconnect.com', Protocol: SMTP, Port: 25,
> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> >
> > The message stays in the Outbox, and then that message appears.

>
>
>

 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      13th Nov 2008
What you are experiencing is normal, see
http://www.postcastserver.com/help/P..._Blocking.aspx

As a general rule, the owner of the SMTP server must be the same as
the one providing your Internet connection at that moment.

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP. I don't think
BT does.
3. If you use the same away-from-home connection frequently, substitute the SMTP
server belonging to that connection. This is a bit tricky, but if you want to go that route,
I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"A. Jones (UK)" <(E-Mail Removed)> wrote in message news:9500A6EB-E024-458F-9950-(E-Mail Removed)...
>I am away from home at the moment, using a university connection. I had
> previoisly used a BT connection from home.
>
> "Gary VanderMolen" wrote:
>
>> When you got that error, was your Internet connection being obtained
>> from BT? As a general rule, the owner of the SMTP server must be the
>> same as the one providing your Internet connection at that moment.
>> Are you sending from home or away from home? Who is your ISP?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "A. Jones (UK)" <(E-Mail Removed)> wrote in message
>> news:FAE6984B-D206-4490-8501-(E-Mail Removed)...
>> > This is the error message:
>> >
>> > The connection to the server has failed. Subject 'TUTORIAL ESSAYS', Account:
>> > 'POP3.btconnect.com', Server: 'SMTP.btconnect.com', Protocol: SMTP, Port: 25,
>> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>> >
>> > The message stays in the Outbox, and then that message appears.

>>
>>
>>



 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
I can send messages from Outlook, but cannot receive messages. Granny Microsoft Outlook Discussion 2 21st Oct 2009 06:16 PM
I can send but not receive messages. Get no errors or messages. =?Utf-8?B?TVZDQQ==?= Microsoft Outlook Discussion 0 30th Oct 2006 06:09 PM
outlook can't auto receive messages I need to click send/receive =?Utf-8?B?Q0NC?= Microsoft Outlook Installation 1 14th Jul 2005 03:59 AM
I can send receive messages at work (DSL) but only can receive at. =?Utf-8?B?aWNiMTk3Nw==?= Microsoft Outlook Discussion 1 5th Feb 2005 03:36 AM
missing send and receive menu off of tols and messages will not send .. Jeff Bishop Microsoft Outlook 2 23rd Jan 2005 12:03 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 06:17 PM.