You should NEVER connect to the internet without a firewall enabled!
Are you running IE7 and did you just install the most recent Cumulative
Security Update for IE?
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Anosh wrote:
> Hi,
>
> I'm stumped by a networking issue I'm hoping someone can help with. I
> have a Windows XP Pro (SP2) computer connected to the internet via a D-
> Link 524 Wireless router and a cable modem connection. I also have a
> VoIP phone adaptor connected to the same router.
>
> Here's the problem. For some reason the VoIP phone adaptor connects to
> the internet just fine, however the computer does not.
>
> The router's address is 192.168.0.1
> The computer gets an IP of 192.168.0.100 (assigned by DHCP).
>
> I have verified that the computer's default gateway is set to
> 192.168.0.1. If I ping yahoo.com, it resolves the correct address
> 206.190.60.37 but is unable to ping yahoo.com and says Request timed
> out.
>
> I tried doing a tracert yahoo.com and it gets to:
> Tracing route to yahoo.com [206.190.60.37]
> over a maximum of 30 hops:
>
> 1 <1 ms <1 ms <1 ms 192.168.0.1
>
> And fails from then onwards.
>
> Surprisingly enough the VoIP device works fine and I am able to make
> and receive calls.
>
> I have tried changing the computer's IP address statically to
> 192.168.0.200. It made no difference.
> I've considered the possibility of the VoIP device having its own DHCP
> server running that interferes with the DLINK router and changed the
> DLINK router to use the 192.168.10.1 subnet. It assigned the PC an IP
> of 192.168.10.100 but the issue still persists. The VoIP router
> continues to work without any issues.
>
> The Windows Firewall is turned off on the XP machine and the service
> is disabled. I have tried reseting winsock by using the command line:
> netsh winsock reset and restarted the computer. This has not helped
> either.
>
> What would cause the machine to see the default gateway but not the
> internet? Would appreciate your advice.
>
> Thanks!
> Anosh