Thank you for the reply. I am confused as to what you mean when you tell me
to telnet the SMTP mail host. I don't know how to do this.
In any case, I am sure this is an Outlook issue because I can send emails
from windows mail with no problems and it is received with no problems. To
answer a few of your questions, thisnproblem began at least 1 month ago and
it was working fine prior to that. If I can send emails using
(E-Mail Removed) through windows mail without disabling any firewalls or
changing any settings, what tests do I need to do to find out why Outlook is
not allowing me to send any emails from that account? Thank you and I look
forward to a response as you seem knowledgeable regarding Outlook issues.
Thank you.
Marilisa
"VanguardLH" wrote:
> "Marilisa writing from " wrote in
> <news:8B0CF155-271F-4C4B-96D6-(E-Mail Removed)>:
>
> > I keep getting the error code "Task (E-Mail Removed) send error
> > code OX80042109 . Outlook cannot connect to your outgoing smtp
> > server."
>
> Is that the complete text of the error message? Or did you truncate it?
>
> You'll have to use the correct IP name for the SMTP mail host. Call
> the e-mail provider or read their web help pages on what are the mail
> host names.
>
> It is also possible that their e-mail service is down. You gave no
> indication for how LONG this problem has existed or even if it is a new
> problem with an old account (i.e., it worked before) or a new account
> that you just defined so it has never worked before with that account.
>
> > The other account I use in Outlook requires "secure password
> > authentication (SPA)" and I think this has something to do with why I
> > can only receive messages from this account but not send.
>
> No, it doesn't. The SPA is a per-account setting. What you configure
> in one e-mail account is independent of what you configure in another
> e-mail account.
>
> I have checked all my network settings and my
> > account is set up properly. I have spoken with eastlink at least 4
> > times and they think it is a firewall
>
> "Server not found" probably means you don't have the correct host name
> specified for their SMTP mail server. You can always disable your
> firewall to retest.
>
> What happens when you attempt to telnet to their SMTP mail host?
>
> telnet <smtphostname> <port>
>
> Try port 25. If that doesn't work, try 587. If that doesn't work,
> enable SSL for the outbound connect and use 465. The point is not to
> use the telnet session for doing e-mails but just to see if you see
> their Welcome message line and that you can establish a session with
> their mail host versus not being able to find their mail host at all
> (so telnet tells you there is no such host). You could also run:
>
> nslookup <smtphostname>
>
> to see if whomever's DNS server you use has a lookup on that IP name to
> return an IP address (humans like names, computers use numerical
> addresses, hence the need for the lookup).
>
> > issue but I don't know how to fix it if this is the case. I have
> > Windows Vista and I use Windows Live Onecare as my virus protection.
>
> Use the help already included in Vista to read up on how to use or
> disable its firewall. Or read the help included with the OneCare
> product to see how to configure or disable its firewall.
>
Similar Threads
