Hi,

I would appreciate if anyone can help me to solve my following problem with
e mails and OE.

I have Outlook Express 6 and WindowsXP with SP2 installed.
I can not send any e mails from my outgoing smtp server.and get the messege:

An unknown error has occurred. Account: 'pophm.sympatico.ca', Server:
'smtphm.sympatico.ca', Protocol: SMTP, Server Response: '500 Unsupported
command.', Port: 25, Secure(SSL): Yes, Server Error: 500, Error Number:
0x800CCC62

I can receive my emails in OE with the same email ID from the Incoming POP3
mail server.
I have Nortan Antivirus Prog set up for email scanning ON and also have
Router installed.So shall I have to change anything with my servers
configuration?
Thanx.
Anil

This may mean that you need to use your ISPs outgoing SMTP server instead of
the server of your web site's domain name. As a security measure your ISP
requires that you use their server, which is different than your POP3
server.

Stephen

"Anil P" <(E-Mail Removed)> wrote in message
news:eta%235q9$(E-Mail Removed)...
> Hi,
>
> I would appreciate if anyone can help me to solve my following problem
> with
> e mails and OE.
>
> I have Outlook Express 6 and WindowsXP with SP2 installed.
> I can not send any e mails from my outgoing smtp server.and get the
> messege:
>
> An unknown error has occurred. Account: 'pophm.sympatico.ca', Server:
> 'smtphm.sympatico.ca', Protocol: SMTP, Server Response: '500 Unsupported
> command.', Port: 25, Secure(SSL): Yes, Server Error: 500, Error Number:
> 0x800CCC62
>
> I can receive my emails in OE with the same email ID from the Incoming
> POP3
> mail server.
> I have Nortan Antivirus Prog set up for email scanning ON and also have
> Router installed.So shall I have to change anything with my servers
> configuration?
> Thanx.
> Anil
>
>

Thanx Stephen,
I asked my ISP @ this but even they could not resolve the problem.
I tried different options but failed.I can get the mailsbut can not send.
Thanx anyway.
Anil
"slandman" <(E-Mail Removed)> wrote in message
news:MWaId.20147$eT5.9797@attbi_s51...
> This may mean that you need to use your ISPs outgoing SMTP server instead
> of the server of your web site's domain name. As a security measure your
> ISP requires that you use their server, which is different than your POP3
> server.
>
> Stephen
>
> "Anil P" <(E-Mail Removed)> wrote in message
> news:eta%235q9$(E-Mail Removed)...
>> Hi,
>>
>> I would appreciate if anyone can help me to solve my following problem
>> with
>> e mails and OE.
>>
>> I have Outlook Express 6 and WindowsXP with SP2 installed.
>> I can not send any e mails from my outgoing smtp server.and get the
>> messege:
>>
>> An unknown error has occurred. Account: 'pophm.sympatico.ca', Server:
>> 'smtphm.sympatico.ca', Protocol: SMTP, Server Response: '500 Unsupported
>> command.', Port: 25, Secure(SSL): Yes, Server Error: 500, Error Number:
>> 0x800CCC62
>>
>> I can receive my emails in OE with the same email ID from the Incoming
>> POP3
>> mail server.
>> I have Nortan Antivirus Prog set up for email scanning ON and also have
>> Router installed.So shall I have to change anything with my servers
>> configuration?
>> Thanx.
>> Anil
>>
>>
>
>