Can not print to Network printer from one XP Computer

's Computer Specifications

When trying to print to a Network printer (HP Color LaserJet 3600) I get the
message printer not installed. The printer can be added in Printer and Faxes
set is as the default, but the system will not recognize it when you try to
print, have no problems with any other computers in the office printing. I
have tried several applications such as notepad and word no success. Also
when the dialog box opens to select the printer to use, when I click on the
printer the image grays out.

's Computer Specifications

Ask your IT director.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"CraigH" <(E-Mail Removed)> wrote in message
news:7B8D2064-A9D3-49EF-B771-(E-Mail Removed)...
> When trying to print to a Network printer (HP Color LaserJet 3600) I get
> the
> message printer not installed. The printer can be added in Printer and
> Faxes
> set is as the default, but the system will not recognize it when you try
> to
> print, have no problems with any other computers in the office printing. I
> have tried several applications such as notepad and word no success. Also
> when the dialog box opens to select the printer to use, when I click on
> the
> printer the image grays out.

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