can not print e-mail

Hello:

We have:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name BOB
System Manufacturer GBT___
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9
GenuineIntel ~2423 Mhz
BIOS Version/Date Award Software International,
Inc. F2a, 9/25/2003
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106
(xpsp1.020828-1920)"
Time Zone US Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 157.56 MB
Total Virtual Memory 1.69 GB
Available Virtual Memory 1.09 GB
Page File Space 1.20 GB
Page File C:\pagefile.sys

I am using Outlook 2003:
Application name Outlook
Version 11.0
Build 5608
Product ID 73931-640-0000106-57901
Language English (United States)
Application Path C:\Program Files\Microsoft
Office\OFFICE11\
System Language English (United States)
Mail Support Not Available
Current folder Personal Folders
Current item Not Available

The printer works well on Word, or any other program. I
have run the test on the printer properties, which run
fine. The printer is selected as the default.

We can not get the e-mails to print. When I try to print
an e-mail, I do not get the printer information box. It
simpy sits there.

I have tried:
1. Running the repair function on Outlook 2003.
2. Running a chkdisk.
3. Using the system resore at various previous times.

All to no avail.
Does anyone have any suggestions on how i can get the e-
mails to print.


Thanks in advance for any suggestions.

Robert Brown
(E-Mail Removed)