can not print from bank site, red x

OS: winxp sp2 home; ie6 fully updated.

I tried to print a canceled check from my bank's web site. The front and
back were displayed in a new window and the page had a print link. When it
printed, the page had two rectangles and each had a red x in the upper left
corner. The check link shows javascript in ie lower left and when I put the
courser over the print link in the window, the lower left says "javascript:
void (0)." I did a print preview and only the two rectangles were displayed.
After lots of different attempts including trying to save the images, I did
a print screen/paint/past/print and got what I needed.

I called the bank's tech support and was told that since I was using ie,
print screen/paint was the only way to print the images. The person said the
problem was ie and if I switched to Firefox, the images would print fine.
They would not do anything more and gave the standard answer, "It is
Microsoft's Problem."

Is there some setting in ie6 that would fix this or am I stuck with the
print screen/paint method? I do not get a javascript error.

David