I have an issue with Outlook 2003, on XP Pro connecting to Exchange 2007.

When I open Outlook it prompts me for the password to a user I had accessed
or somehow connected to.
The Dialog box says Connect to Echange.domain.local at the top.
Then is has a user name domain\marketingdept.
I thought this issue might be because the password on the marketingdept
account had expired so I changed the passwork for the user marketingdept and
entered the new password in this box that pops up when I open Outlook.
I've recreated the Mail profile at least three times, but I still can't get
past this dialog box.
If I cancel the box, Outlook doesn't open.

I have a spare PC and have configure Outlook on that PC and Outlook works
fine.
Is there a way to reset some part of Outlook to get it to forget about
marketingdept info?

Any help would be apprecitated!

Kelvin

When I close the dialog box I get this message:
Microsoft Office Outlook
Unable to open your default e-mail folders. The Microsoft Exchange Server
computer is not available. Either there are network problems or the
Microsoft Exchange Server computer is down for maintenance.




"Kelvin" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have an issue with Outlook 2003, on XP Pro connecting to Exchange 2007.
>
> When I open Outlook it prompts me for the password to a user I had
> accessed or somehow connected to.
> The Dialog box says Connect to Echange.domain.local at the top.
> Then is has a user name domain\marketingdept.
> I thought this issue might be because the password on the marketingdept
> account had expired so I changed the passwork for the user marketingdept
> and entered the new password in this box that pops up when I open Outlook.
> I've recreated the Mail profile at least three times, but I still can't
> get past this dialog box.
> If I cancel the box, Outlook doesn't open.
>
> I have a spare PC and have configure Outlook on that PC and Outlook works
> fine.
> Is there a way to reset some part of Outlook to get it to forget about
> marketingdept info?
>
> Any help would be apprecitated!
>
> Kelvin
>

Kelvin <(E-Mail Removed)> wrote:
> When I close the dialog box I get this message:
> Microsoft Office Outlook
> Unable to open your default e-mail folders. The Microsoft Exchange
> Server computer is not available. Either there are network problems
> or the Microsoft Exchange Server computer is down for maintenance.
>
Just delete this mail profile and create a new one.
>
>
>
> "Kelvin" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> I have an issue with Outlook 2003, on XP Pro connecting to Exchange
>> 2007. When I open Outlook it prompts me for the password to a user I had
>> accessed or somehow connected to.
>> The Dialog box says Connect to Echange.domain.local at the top.
>> Then is has a user name domain\marketingdept.
>> I thought this issue might be because the password on the
>> marketingdept account had expired so I changed the passwork for the
>> user marketingdept and entered the new password in this box that
>> pops up when I open Outlook. I've recreated the Mail profile at
>> least three times, but I still can't get past this dialog box.
>> If I cancel the box, Outlook doesn't open.
>>
>> I have a spare PC and have configure Outlook on that PC and Outlook
>> works fine.
>> Is there a way to reset some part of Outlook to get it to forget
>> about marketingdept info?
>>
>> Any help would be apprecitated!
>>
>> Kelvin

"Just delete this mail profile and create a new one."



1) I've deleted the user in AD

2) In "Microsoft Exchange\Recipient Configuration\Distributed Group", I
Right clicked and chose Disable now I can't see the object (if it even
exist) to delete it

3) I've deleted and recreated the Mail profile on the PC numerous time.



When I recreate the profile on the PC "Control Panel\Mail" it imedietly
knows about domain\marketingdept.



Are any of these what you are referring to?


What am I missing?

Thanks

Kelvin

"Lanwench [MVP - Exchange]"
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Kelvin <(E-Mail Removed)> wrote:
>> When I close the dialog box I get this message:
>> Microsoft Office Outlook
>> Unable to open your default e-mail folders. The Microsoft Exchange
>> Server computer is not available. Either there are network problems
>> or the Microsoft Exchange Server computer is down for maintenance.
>>
> Just delete this mail profile and create a new one.
>>
>>
>>
>> "Kelvin" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> I have an issue with Outlook 2003, on XP Pro connecting to Exchange
>>> 2007. When I open Outlook it prompts me for the password to a user I had
>>> accessed or somehow connected to.
>>> The Dialog box says Connect to Echange.domain.local at the top.
>>> Then is has a user name domain\marketingdept.
>>> I thought this issue might be because the password on the
>>> marketingdept account had expired so I changed the passwork for the
>>> user marketingdept and entered the new password in this box that
>>> pops up when I open Outlook. I've recreated the Mail profile at
>>> least three times, but I still can't get past this dialog box.
>>> If I cancel the box, Outlook doesn't open.
>>>
>>> I have a spare PC and have configure Outlook on that PC and Outlook
>>> works fine.
>>> Is there a way to reset some part of Outlook to get it to forget
>>> about marketingdept info?
>>>
>>> Any help would be apprecitated!
>>>
>>> Kelvin
>
>
>

Kelvin <(E-Mail Removed)> wrote:
> "Just delete this mail profile and create a new one."
>
>
>
> 1) I've deleted the user in AD
>
> 2) In "Microsoft Exchange\Recipient Configuration\Distributed Group",
> I Right clicked and chose Disable now I can't see the object (if it
> even exist) to delete it
>
> 3) I've deleted and recreated the Mail profile on the PC numerous
> time.
>
>
> When I recreate the profile on the PC "Control Panel\Mail" it
> imedietly knows about domain\marketingdept.

Try creating a brand new Windows profile for the user (or log in at a
different computer) ...if you use roaming profiles, disable it for the user
first.
>
>
>
> Are any of these what you are referring to?
>
>
> What am I missing?

A mailbox can't be "connected" to another mailbox this way. That's entirely
due to the mail profile.
>
> Thanks
>
> Kelvin
>
> "Lanwench [MVP - Exchange]"
> <(E-Mail Removed)> wrote in
> message news:(E-Mail Removed)...
>> Kelvin <(E-Mail Removed)> wrote:
>>> When I close the dialog box I get this message:
>>> Microsoft Office Outlook
>>> Unable to open your default e-mail folders. The Microsoft Exchange
>>> Server computer is not available. Either there are network problems
>>> or the Microsoft Exchange Server computer is down for maintenance.
>>>
>> Just delete this mail profile and create a new one.
>>>
>>>
>>>
>>> "Kelvin" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> I have an issue with Outlook 2003, on XP Pro connecting to Exchange
>>>> 2007. When I open Outlook it prompts me for the password to a user
>>>> I had accessed or somehow connected to.
>>>> The Dialog box says Connect to Echange.domain.local at the top.
>>>> Then is has a user name domain\marketingdept.
>>>> I thought this issue might be because the password on the
>>>> marketingdept account had expired so I changed the passwork for the
>>>> user marketingdept and entered the new password in this box that
>>>> pops up when I open Outlook. I've recreated the Mail profile at
>>>> least three times, but I still can't get past this dialog box.
>>>> If I cancel the box, Outlook doesn't open.
>>>>
>>>> I have a spare PC and have configure Outlook on that PC and Outlook
>>>> works fine.
>>>> Is there a way to reset some part of Outlook to get it to forget
>>>> about marketingdept info?
>>>>
>>>> Any help would be apprecitated!
>>>>
>>>> Kelvin