I have installed MS office 2003 on a new Windows 7 computer. Office 2003 has
been activated successfully.

I am now trying to set up Outllok and I can set up the e-mail account, test
settings successfully, however after I hit next, I get the following message:
Unable to open your default e-mail folders. Outlook could not start because
a data file to send and receive e-mail could not be found. To add a data
file, such as a personal folder file, double=click the Mail icon in Windows
Control Panel.

So... I go to the controlc panel, open the Mail folder, click on data files,
the only open not grayed out is "add". so I click add and it allows me to add
only "Business Contact Manager Database". So I add this, but it does no good.

I have the files from a previous Windows XP installation, can I use those?
If so. where do I put them? The directory structure is completely different.

How do I fix this?
--
Thank you,
John Gregory

Which mail account type are you trying to configure?
Have you already applied Service Pack 3 and additional updates for Office
2003?
After applying the updates, try recreating your mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"JGreg7" <(E-Mail Removed)> wrote in message
news:30313067-2181-4F02-9FEE-(E-Mail Removed)...
> I have installed MS office 2003 on a new Windows 7 computer. Office 2003
> has
> been activated successfully.
>
> I am now trying to set up Outllok and I can set up the e-mail account,
> test
> settings successfully, however after I hit next, I get the following
> message:
> Unable to open your default e-mail folders. Outlook could not start
> because
> a data file to send and receive e-mail could not be found. To add a data
> file, such as a personal folder file, double=click the Mail icon in
> Windows
> Control Panel.
>
> So... I go to the controlc panel, open the Mail folder, click on data
> files,
> the only open not grayed out is "add". so I click add and it allows me to
> add
> only "Business Contact Manager Database". So I add this, but it does no
> good.
>
> I have the files from a previous Windows XP installation, can I use those?
> If so. where do I put them? The directory structure is completely
> different.
>
> How do I fix this?
> --
> Thank you,
> John Gregory