If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.
If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview
Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)
"Nichole" <(E-Mail Removed)> wrote in message news

B9CB569-8AE1-461F-B7DA-(E-Mail Removed)...
>I get this error message
>
> Account: 'Home', Server: 'incoming.verizon.net', Protocol: POP3, Server
> Response: '-ERR [AUTH] Authentication failed', Port: 110, Secure(SSL): No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> I know windows mail works because I had another email account (AOL) set up
> and it worked fine.
>
> However, when I deleted that account from windows mail and tried to get the
> verizon one to work i get asked my sign-on and password several times and
> then i get the error message above.