I don't even know how to begin this! This morning I woke up to a black screen
on my monitor that had in big letters WARNING: You have a trojan (and it said
another virus also but I can't remember its name). My McAfee was not
allowing me to run it, so I uninstalled it, reinstalled it, it did a quick
scan said everything was ok, but I still had the black warning on my monitor.
It said for me to run spyware, so I did, I downloaded Spybot, ran it and it
did find a lot of items. After I ran it, all warnings on my monitor went
away. I think I may have told it to do something with the registry and that
maybe my problem now. This is what happens:

1. I turn on the computer
2. It boots up to the welcome screen, where it shows my name (I did have my
husband on as another account user, I removed him from it when his computer
was fixed).
3. I click on my name to go to my desktop
4. It goes to my desktop, my desktop is there but it just sits there for a
few minutes
5. Then it goes back to the welcome screen
6. If I click on my name again at the welcome screen, my desktop appears
just for a brief second, then goes back to the welcome screen and says it is
logging me off.

Can you help? I must have really screwed up on something! I was thinking
about just reformatting in a few weeks, but now I can't even do that, I can't
get past the welcome screen!

Thank you for any help and suggestions! PS: I do not have a CD to reboot
with, none came with the computer, which is a HP.

Debbie

May I ask you what you mean by "reformatting" as most of us would take it as
reformatting and re-installing Windows?

If you were indeed going to do that anyway, may I suggest now is the
time. When you re-install Windows the drive is reformatted before
installation.

You might try booting and pressing F8 as soon as the computer is
switched on to get to the boot menu. Then choose 'Safe mode with
networking. Download Malwarebytes either on your computer or on another and
copy it over on a pendrive. Run Malwarebytes (considered to be about the
best anti-virus software available free).

If you meant something else, and you do not have any Windows versions on
disk to install, and you cannot boot into 'Safe mode' then I don't see that
much can be done.

==



Cheers, Tim Meddick, Peckham, London. :-)


"siamoose" <(E-Mail Removed)> wrote in message
news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
>I don't even know how to begin this! This morning I woke up to a black
>screen
> on my monitor that had in big letters WARNING: You have a trojan (and it
> said
> another virus also but I can't remember its name). My McAfee was not
> allowing me to run it, so I uninstalled it, reinstalled it, it did a quick
> scan said everything was ok, but I still had the black warning on my
> monitor.
> It said for me to run spyware, so I did, I downloaded Spybot, ran it and
> it
> did find a lot of items. After I ran it, all warnings on my monitor went
> away. I think I may have told it to do something with the registry and
> that
> maybe my problem now. This is what happens:
>
> 1. I turn on the computer
> 2. It boots up to the welcome screen, where it shows my name (I did have
> my
> husband on as another account user, I removed him from it when his
> computer
> was fixed).
> 3. I click on my name to go to my desktop
> 4. It goes to my desktop, my desktop is there but it just sits there for a
> few minutes
> 5. Then it goes back to the welcome screen
> 6. If I click on my name again at the welcome screen, my desktop appears
> just for a brief second, then goes back to the welcome screen and says it
> is
> logging me off.
>
> Can you help? I must have really screwed up on something! I was thinking
> about just reformatting in a few weeks, but now I can't even do that, I
> can't
> get past the welcome screen!
>
> Thank you for any help and suggestions! PS: I do not have a CD to reboot
> with, none came with the computer, which is a HP.
>
> Debbie

On May 25, 5:19*pm, siamoose <siamo...@discussions.microsoft.com>
wrote:
> I don't even know how to begin this! This morning I woke up to a black screen
> on my monitor that had in big letters WARNING: You have a trojan (and it said
> another virus also but I can't remember its name). *My McAfee was not
> allowing me to run it, so I uninstalled it, reinstalled it, it did a quick
> scan said everything was ok, but I still had the black warning on my monitor.
> *It said for me to run spyware, so I did, I downloaded Spybot, ran it and it
> did find a lot of items. After I ran it, all warnings on my monitor went
> away. I think I may have told it to do something with the registry and that
> maybe my problem now. *This is what happens:
>
> 1. I turn on the computer
> 2. It boots up to the welcome screen, where it shows my name (I did have my
> husband on as another account user, I removed him from it when his computer
> was fixed).
> 3. I click on my name to go to my desktop
> 4. It goes to my desktop, my desktop is there but it just sits there for a
> few minutes
> 5. Then it goes back to the welcome screen
> 6. If I click on my name again at the welcome screen, my desktop appears
> just for a brief second, then goes back to the welcome screen and says itis
> logging me off.
>
> Can you help? *I must have really screwed up on something! *I was thinking
> about just reformatting in a few weeks, but now I can't even do that, I can't
> get past the welcome screen!
>
> Thank you for any help and suggestions! *PS: I do not have a CD to reboot
> with, none came with the computer, which is a HP.
>
> Debbie

If you can't get logged into a usable desktop using normal methods,
you need to try booting in Safe Mode. You can't troubleshoot if you
can't get logged in.

Try Safe Mode with networking first so you can access the Internet.
If that does not work, try with no networking.

Download, install, update and do a full scan with these three free
malware detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
AVG (AVG): http://free.avg.com/

McAffee never has found a darn thing on my system, Spybot just finds
non edible cookies, so they waste my time no more.

You really should try to get booted in safe mode with networking and
get the scans done first. If you can't get on the Internet or make it
to those WWW sites, there are some other options, but you still need
to try diligently to get booted in some kind of safe mode.

After scanning, if you boot normally and still can't login, that is a
common after effect of malware (even after removal) and can sometimes
be fixed without much sweat.

Jose

Tim and anyone else who might see this

So far this is what I have done:

Safe Mode, Safe Mode with Networking, Last Known Good Configuration (your
most recent settings that worked)

None of these have helped. I get to the welcome screen where it says my
name, I click on my name, goes to my desktop, sits there for a few minutes,
goes right back to the welcome screen, if I click on my name again, it logs
me off.

Any suggestions guys? What does this mean, it shows up when the computer
starts up? <F10_System Recovery>

Thank you!

"Tim Meddick" wrote:

> May I ask you what you mean by "reformatting" as most of us would take it as
> reformatting and re-installing Windows?
>
> If you were indeed going to do that anyway, may I suggest now is the
> time. When you re-install Windows the drive is reformatted before
> installation.
>
> You might try booting and pressing F8 as soon as the computer is
> switched on to get to the boot menu. Then choose 'Safe mode with
> networking. Download Malwarebytes either on your computer or on another and
> copy it over on a pendrive. Run Malwarebytes (considered to be about the
> best anti-virus software available free).
>
> If you meant something else, and you do not have any Windows versions on
> disk to install, and you cannot boot into 'Safe mode' then I don't see that
> much can be done.
>
> ==
>
>
>
> Cheers, Tim Meddick, Peckham, London. :-)
>
>
> "siamoose" <(E-Mail Removed)> wrote in message
> news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
> >I don't even know how to begin this! This morning I woke up to a black
> >screen
> > on my monitor that had in big letters WARNING: You have a trojan (and it
> > said
> > another virus also but I can't remember its name). My McAfee was not
> > allowing me to run it, so I uninstalled it, reinstalled it, it did a quick
> > scan said everything was ok, but I still had the black warning on my
> > monitor.
> > It said for me to run spyware, so I did, I downloaded Spybot, ran it and
> > it
> > did find a lot of items. After I ran it, all warnings on my monitor went
> > away. I think I may have told it to do something with the registry and
> > that
> > maybe my problem now. This is what happens:
> >
> > 1. I turn on the computer
> > 2. It boots up to the welcome screen, where it shows my name (I did have
> > my
> > husband on as another account user, I removed him from it when his
> > computer
> > was fixed).
> > 3. I click on my name to go to my desktop
> > 4. It goes to my desktop, my desktop is there but it just sits there for a
> > few minutes
> > 5. Then it goes back to the welcome screen
> > 6. If I click on my name again at the welcome screen, my desktop appears
> > just for a brief second, then goes back to the welcome screen and says it
> > is
> > logging me off.
> >
> > Can you help? I must have really screwed up on something! I was thinking
> > about just reformatting in a few weeks, but now I can't even do that, I
> > can't
> > get past the welcome screen!
> >
> > Thank you for any help and suggestions! PS: I do not have a CD to reboot
> > with, none came with the computer, which is a HP.
> >
> > Debbie
>
>
>

It means you have a complete system backup on your PC. Your PC is probably
either an Acer, HP, or Dell - they have an extra 'recovery' partition on
them with an 'image' of the operating system as it was when it left the
factory.

If you use the F10 option - all your personal data (photos, music, videos,
email, etc) and any software you installed will disappear - However - after
the recovery operation has finished, you will be left with a working XP
installation ready for you to use again. It wont even have any passwords
set as it will be 'As New'.

Try looking up the make of your computer and searching for 'Recovery' on
their website, because this is what it is.

Hope this is of some help to you.

==


Cheers, Tim Meddick, Peckham, London. :-)


"siamoose" <(E-Mail Removed)> wrote in message
news:FF19112E-2956-4F45-9109-(E-Mail Removed)...
> Tim and anyone else who might see this
>
> So far this is what I have done:
>
> Safe Mode, Safe Mode with Networking, Last Known Good Configuration (your
> most recent settings that worked)
>
> None of these have helped. I get to the welcome screen where it says my
> name, I click on my name, goes to my desktop, sits there for a few
> minutes,
> goes right back to the welcome screen, if I click on my name again, it
> logs
> me off.
>
> Any suggestions guys? What does this mean, it shows up when the computer
> starts up? <F10_System Recovery>
>
> Thank you!
>
> "Tim Meddick" wrote:
>
>> May I ask you what you mean by "reformatting" as most of us would take it
>> as
>> reformatting and re-installing Windows?
>>
>> If you were indeed going to do that anyway, may I suggest now is the
>> time. When you re-install Windows the drive is reformatted before
>> installation.
>>
>> You might try booting and pressing F8 as soon as the computer is
>> switched on to get to the boot menu. Then choose 'Safe mode with
>> networking. Download Malwarebytes either on your computer or on another
>> and
>> copy it over on a pendrive. Run Malwarebytes (considered to be about the
>> best anti-virus software available free).
>>
>> If you meant something else, and you do not have any Windows versions
>> on
>> disk to install, and you cannot boot into 'Safe mode' then I don't see
>> that
>> much can be done.
>>
>> ==
>>
>>
>>
>> Cheers, Tim Meddick, Peckham, London. :-)
>>
>>
>> "siamoose" <(E-Mail Removed)> wrote in message
>> news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
>> >I don't even know how to begin this! This morning I woke up to a black
>> >screen
>> > on my monitor that had in big letters WARNING: You have a trojan (and
>> > it
>> > said
>> > another virus also but I can't remember its name). My McAfee was not
>> > allowing me to run it, so I uninstalled it, reinstalled it, it did a
>> > quick
>> > scan said everything was ok, but I still had the black warning on my
>> > monitor.
>> > It said for me to run spyware, so I did, I downloaded Spybot, ran it
>> > and
>> > it
>> > did find a lot of items. After I ran it, all warnings on my monitor
>> > went
>> > away. I think I may have told it to do something with the registry and
>> > that
>> > maybe my problem now. This is what happens:
>> >
>> > 1. I turn on the computer
>> > 2. It boots up to the welcome screen, where it shows my name (I did
>> > have
>> > my
>> > husband on as another account user, I removed him from it when his
>> > computer
>> > was fixed).
>> > 3. I click on my name to go to my desktop
>> > 4. It goes to my desktop, my desktop is there but it just sits there
>> > for a
>> > few minutes
>> > 5. Then it goes back to the welcome screen
>> > 6. If I click on my name again at the welcome screen, my desktop
>> > appears
>> > just for a brief second, then goes back to the welcome screen and says
>> > it
>> > is
>> > logging me off.
>> >
>> > Can you help? I must have really screwed up on something! I was
>> > thinking
>> > about just reformatting in a few weeks, but now I can't even do that, I
>> > can't
>> > get past the welcome screen!
>> >
>> > Thank you for any help and suggestions! PS: I do not have a CD to
>> > reboot
>> > with, none came with the computer, which is a HP.
>> >
>> > Debbie
>>
>>
>>

siamoose wrote:
> I don't even know how to begin this! This morning I woke up to a black screen
> on my monitor that had in big letters WARNING: You have a trojan (and it said
> another virus also but I can't remember its name). My McAfee was not
> allowing me to run it, so I uninstalled it, reinstalled it, it did a quick
> scan said everything was ok, but I still had the black warning on my monitor.
> It said for me to run spyware, so I did, I downloaded Spybot, ran it and it
> did find a lot of items. After I ran it, all warnings on my monitor went
> away. I think I may have told it to do something with the registry and that
> maybe my problem now. This is what happens:
>
> 1. I turn on the computer
> 2. It boots up to the welcome screen, where it shows my name (I did have my
> husband on as another account user, I removed him from it when his computer
> was fixed).
> 3. I click on my name to go to my desktop
> 4. It goes to my desktop, my desktop is there but it just sits there for a
> few minutes
> 5. Then it goes back to the welcome screen
> 6. If I click on my name again at the welcome screen, my desktop appears
> just for a brief second, then goes back to the welcome screen and says it is
> logging me off.
>
> Can you help? I must have really screwed up on something! I was thinking
> about just reformatting in a few weeks, but now I can't even do that, I can't
> get past the welcome screen!
>
> Thank you for any help and suggestions! PS: I do not have a CD to reboot
> with, none came with the computer, which is a HP.
>
> Debbie

You're probably still infected. Burn a couple of these to a CD (using a
working machine) and boot the infected machine with them:

http://www.techmixer.com/free-bootab...download-list/

--
Joe =o)

P.S. If you want to save your files (photos, music, videos, etc.) either
take the PC to a local Computer repair shop and ask them to recover your
personal data.

OR,

....ask someone you know who is computer 'savvy' to take out the HD and
temporarily place it in their PC as a 'slave' drive. They can then retrieve
your data from your "%PROFILENAME%\My Documents" folder, and put it on a
pendrive for you.

It should not cost as much to you as loosing irreplaceable photos of loved
ones!

==


Cheers, Tim Meddick, Peckham, London. :-)


"Tim Meddick" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> It means you have a complete system backup on your PC. Your PC is
> probably either an Acer, HP, or Dell - they have an extra 'recovery'
> partition on them with an 'image' of the operating system as it was when
> it left the factory.
>
> If you use the F10 option - all your personal data (photos, music, videos,
> email, etc) and any software you installed will disappear - However -
> after the recovery operation has finished, you will be left with a working
> XP installation ready for you to use again. It wont even have any
> passwords set as it will be 'As New'.
>
> Try looking up the make of your computer and searching for 'Recovery' on
> their website, because this is what it is.
>
> Hope this is of some help to you.
>
> ==
>
>
> Cheers, Tim Meddick, Peckham, London. :-)
>
>
> "siamoose" <(E-Mail Removed)> wrote in message
> news:FF19112E-2956-4F45-9109-(E-Mail Removed)...
>> Tim and anyone else who might see this
>>
>> So far this is what I have done:
>>
>> Safe Mode, Safe Mode with Networking, Last Known Good Configuration (your
>> most recent settings that worked)
>>
>> None of these have helped. I get to the welcome screen where it says my
>> name, I click on my name, goes to my desktop, sits there for a few
>> minutes,
>> goes right back to the welcome screen, if I click on my name again, it
>> logs
>> me off.
>>
>> Any suggestions guys? What does this mean, it shows up when the computer
>> starts up? <F10_System Recovery>
>>
>> Thank you!
>>
>> "Tim Meddick" wrote:
>>
>>> May I ask you what you mean by "reformatting" as most of us would take
>>> it as
>>> reformatting and re-installing Windows?
>>>
>>> If you were indeed going to do that anyway, may I suggest now is the
>>> time. When you re-install Windows the drive is reformatted before
>>> installation.
>>>
>>> You might try booting and pressing F8 as soon as the computer is
>>> switched on to get to the boot menu. Then choose 'Safe mode with
>>> networking. Download Malwarebytes either on your computer or on another
>>> and
>>> copy it over on a pendrive. Run Malwarebytes (considered to be about
>>> the
>>> best anti-virus software available free).
>>>
>>> If you meant something else, and you do not have any Windows
>>> versions on
>>> disk to install, and you cannot boot into 'Safe mode' then I don't see
>>> that
>>> much can be done.
>>>
>>> ==
>>>
>>>
>>>
>>> Cheers, Tim Meddick, Peckham, London. :-)
>>>
>>>
>>> "siamoose" <(E-Mail Removed)> wrote in message
>>> news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
>>> >I don't even know how to begin this! This morning I woke up to a black
>>> >screen
>>> > on my monitor that had in big letters WARNING: You have a trojan (and
>>> > it
>>> > said
>>> > another virus also but I can't remember its name). My McAfee was not
>>> > allowing me to run it, so I uninstalled it, reinstalled it, it did a
>>> > quick
>>> > scan said everything was ok, but I still had the black warning on my
>>> > monitor.
>>> > It said for me to run spyware, so I did, I downloaded Spybot, ran it
>>> > and
>>> > it
>>> > did find a lot of items. After I ran it, all warnings on my monitor
>>> > went
>>> > away. I think I may have told it to do something with the registry and
>>> > that
>>> > maybe my problem now. This is what happens:
>>> >
>>> > 1. I turn on the computer
>>> > 2. It boots up to the welcome screen, where it shows my name (I did
>>> > have
>>> > my
>>> > husband on as another account user, I removed him from it when his
>>> > computer
>>> > was fixed).
>>> > 3. I click on my name to go to my desktop
>>> > 4. It goes to my desktop, my desktop is there but it just sits there
>>> > for a
>>> > few minutes
>>> > 5. Then it goes back to the welcome screen
>>> > 6. If I click on my name again at the welcome screen, my desktop
>>> > appears
>>> > just for a brief second, then goes back to the welcome screen and says
>>> > it
>>> > is
>>> > logging me off.
>>> >
>>> > Can you help? I must have really screwed up on something! I was
>>> > thinking
>>> > about just reformatting in a few weeks, but now I can't even do that,
>>> > I
>>> > can't
>>> > get past the welcome screen!
>>> >
>>> > Thank you for any help and suggestions! PS: I do not have a CD to
>>> > reboot
>>> > with, none came with the computer, which is a HP.
>>> >
>>> > Debbie
>>>
>>>
>>>
>
>

P.P.S. Using the F10 recovery option *will* get rid of any virus infection
as it re-writes the entire system partition.

If you choose to try the 'recovery cd' and it does not fix the problem,
using the F10 option definitely will bring your computer back to the 'As
New' state as I said before, but with all your data and programs gone.

So do try and follow up on trying to retrieve your data, if it is valuable
to you, on using F10.

==

Cheers, Tim Meddick, Peckham, London. :-)


"Tim Meddick" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> P.S. If you want to save your files (photos, music, videos, etc.) either
> take the PC to a local Computer repair shop and ask them to recover your
> personal data.
>
> OR,
>
> ...ask someone you know who is computer 'savvy' to take out the HD and
> temporarily place it in their PC as a 'slave' drive. They can then
> retrieve your data from your "%PROFILENAME%\My Documents" folder, and put
> it on a pendrive for you.
>
> It should not cost as much to you as loosing irreplaceable photos of loved
> ones!
>
> ==
>
>
> Cheers, Tim Meddick, Peckham, London. :-)
>
>
> "Tim Meddick" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> It means you have a complete system backup on your PC. Your PC is
>> probably either an Acer, HP, or Dell - they have an extra 'recovery'
>> partition on them with an 'image' of the operating system as it was when
>> it left the factory.
>>
>> If you use the F10 option - all your personal data (photos, music,
>> videos, email, etc) and any software you installed will disappear -
>> However - after the recovery operation has finished, you will be left
>> with a working XP installation ready for you to use again. It wont even
>> have any passwords set as it will be 'As New'.
>>
>> Try looking up the make of your computer and searching for 'Recovery' on
>> their website, because this is what it is.
>>
>> Hope this is of some help to you.
>>
>> ==
>>
>>
>> Cheers, Tim Meddick, Peckham, London. :-)
>>
>>
>> "siamoose" <(E-Mail Removed)> wrote in message
>> news:FF19112E-2956-4F45-9109-(E-Mail Removed)...
>>> Tim and anyone else who might see this
>>>
>>> So far this is what I have done:
>>>
>>> Safe Mode, Safe Mode with Networking, Last Known Good Configuration
>>> (your
>>> most recent settings that worked)
>>>
>>> None of these have helped. I get to the welcome screen where it says my
>>> name, I click on my name, goes to my desktop, sits there for a few
>>> minutes,
>>> goes right back to the welcome screen, if I click on my name again, it
>>> logs
>>> me off.
>>>
>>> Any suggestions guys? What does this mean, it shows up when the
>>> computer
>>> starts up? <F10_System Recovery>
>>>
>>> Thank you!
>>>
>>> "Tim Meddick" wrote:
>>>
>>>> May I ask you what you mean by "reformatting" as most of us would take
>>>> it as
>>>> reformatting and re-installing Windows?
>>>>
>>>> If you were indeed going to do that anyway, may I suggest now is
>>>> the
>>>> time. When you re-install Windows the drive is reformatted before
>>>> installation.
>>>>
>>>> You might try booting and pressing F8 as soon as the computer is
>>>> switched on to get to the boot menu. Then choose 'Safe mode with
>>>> networking. Download Malwarebytes either on your computer or on
>>>> another and
>>>> copy it over on a pendrive. Run Malwarebytes (considered to be about
>>>> the
>>>> best anti-virus software available free).
>>>>
>>>> If you meant something else, and you do not have any Windows
>>>> versions on
>>>> disk to install, and you cannot boot into 'Safe mode' then I don't see
>>>> that
>>>> much can be done.
>>>>
>>>> ==
>>>>
>>>>
>>>>
>>>> Cheers, Tim Meddick, Peckham, London. :-)
>>>>
>>>>
>>>> "siamoose" <(E-Mail Removed)> wrote in message
>>>> news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
>>>> >I don't even know how to begin this! This morning I woke up to a black
>>>> >screen
>>>> > on my monitor that had in big letters WARNING: You have a trojan (and
>>>> > it
>>>> > said
>>>> > another virus also but I can't remember its name). My McAfee was not
>>>> > allowing me to run it, so I uninstalled it, reinstalled it, it did a
>>>> > quick
>>>> > scan said everything was ok, but I still had the black warning on my
>>>> > monitor.
>>>> > It said for me to run spyware, so I did, I downloaded Spybot, ran it
>>>> > and
>>>> > it
>>>> > did find a lot of items. After I ran it, all warnings on my monitor
>>>> > went
>>>> > away. I think I may have told it to do something with the registry
>>>> > and
>>>> > that
>>>> > maybe my problem now. This is what happens:
>>>> >
>>>> > 1. I turn on the computer
>>>> > 2. It boots up to the welcome screen, where it shows my name (I did
>>>> > have
>>>> > my
>>>> > husband on as another account user, I removed him from it when his
>>>> > computer
>>>> > was fixed).
>>>> > 3. I click on my name to go to my desktop
>>>> > 4. It goes to my desktop, my desktop is there but it just sits there
>>>> > for a
>>>> > few minutes
>>>> > 5. Then it goes back to the welcome screen
>>>> > 6. If I click on my name again at the welcome screen, my desktop
>>>> > appears
>>>> > just for a brief second, then goes back to the welcome screen and
>>>> > says it
>>>> > is
>>>> > logging me off.
>>>> >
>>>> > Can you help? I must have really screwed up on something! I was
>>>> > thinking
>>>> > about just reformatting in a few weeks, but now I can't even do that,
>>>> > I
>>>> > can't
>>>> > get past the welcome screen!
>>>> >
>>>> > Thank you for any help and suggestions! PS: I do not have a CD to
>>>> > reboot
>>>> > with, none came with the computer, which is a HP.
>>>> >
>>>> > Debbie
>>>>
>>>>
>>>>
>>
>>
>
>

P.P.S. Using the F10 recovery option *will* get rid of any virus infection
as it re-writes the entire system partition.

If you choose to try the 'recovery cd' proposed by 'Elmo' and it does not
fix the problem, using the F10 option definitely will bring your computer
back to the 'As New' state as I said before, but with all your data and
programs gone.

So do try and follow up on trying to retrieve your data, if it is valuable
to you, on using F10


==


Cheers, Tim Meddick, Peckham, London. :-)


"Tim Meddick" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> P.S. If you want to save your files (photos, music, videos, etc.) either
> take the PC to a local Computer repair shop and ask them to recover your
> personal data.
>
> OR,
>
> ...ask someone you know who is computer 'savvy' to take out the HD and
> temporarily place it in their PC as a 'slave' drive. They can then
> retrieve your data from your "%PROFILENAME%\My Documents" folder, and put
> it on a pendrive for you.
>
> It should not cost as much to you as loosing irreplaceable photos of loved
> ones!
>
> ==
>
>
> Cheers, Tim Meddick, Peckham, London. :-)
>
>
> "Tim Meddick" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> It means you have a complete system backup on your PC. Your PC is
>> probably either an Acer, HP, or Dell - they have an extra 'recovery'
>> partition on them with an 'image' of the operating system as it was when
>> it left the factory.
>>
>> If you use the F10 option - all your personal data (photos, music,
>> videos, email, etc) and any software you installed will disappear -
>> However - after the recovery operation has finished, you will be left
>> with a working XP installation ready for you to use again. It wont even
>> have any passwords set as it will be 'As New'.
>>
>> Try looking up the make of your computer and searching for 'Recovery' on
>> their website, because this is what it is.
>>
>> Hope this is of some help to you.
>>
>> ==
>>
>>
>> Cheers, Tim Meddick, Peckham, London. :-)
>>
>>
>> "siamoose" <(E-Mail Removed)> wrote in message
>> news:FF19112E-2956-4F45-9109-(E-Mail Removed)...
>>> Tim and anyone else who might see this
>>>
>>> So far this is what I have done:
>>>
>>> Safe Mode, Safe Mode with Networking, Last Known Good Configuration
>>> (your
>>> most recent settings that worked)
>>>
>>> None of these have helped. I get to the welcome screen where it says my
>>> name, I click on my name, goes to my desktop, sits there for a few
>>> minutes,
>>> goes right back to the welcome screen, if I click on my name again, it
>>> logs
>>> me off.
>>>
>>> Any suggestions guys? What does this mean, it shows up when the
>>> computer
>>> starts up? <F10_System Recovery>
>>>
>>> Thank you!
>>>
>>> "Tim Meddick" wrote:
>>>
>>>> May I ask you what you mean by "reformatting" as most of us would take
>>>> it as
>>>> reformatting and re-installing Windows?
>>>>
>>>> If you were indeed going to do that anyway, may I suggest now is
>>>> the
>>>> time. When you re-install Windows the drive is reformatted before
>>>> installation.
>>>>
>>>> You might try booting and pressing F8 as soon as the computer is
>>>> switched on to get to the boot menu. Then choose 'Safe mode with
>>>> networking. Download Malwarebytes either on your computer or on
>>>> another and
>>>> copy it over on a pendrive. Run Malwarebytes (considered to be about
>>>> the
>>>> best anti-virus software available free).
>>>>
>>>> If you meant something else, and you do not have any Windows
>>>> versions on
>>>> disk to install, and you cannot boot into 'Safe mode' then I don't see
>>>> that
>>>> much can be done.
>>>>
>>>> ==
>>>>
>>>>
>>>>
>>>> Cheers, Tim Meddick, Peckham, London. :-)
>>>>
>>>>
>>>> "siamoose" <(E-Mail Removed)> wrote in message
>>>> news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
>>>> >I don't even know how to begin this! This morning I woke up to a black
>>>> >screen
>>>> > on my monitor that had in big letters WARNING: You have a trojan (and
>>>> > it
>>>> > said
>>>> > another virus also but I can't remember its name). My McAfee was not
>>>> > allowing me to run it, so I uninstalled it, reinstalled it, it did a
>>>> > quick
>>>> > scan said everything was ok, but I still had the black warning on my
>>>> > monitor.
>>>> > It said for me to run spyware, so I did, I downloaded Spybot, ran it
>>>> > and
>>>> > it
>>>> > did find a lot of items. After I ran it, all warnings on my monitor
>>>> > went
>>>> > away. I think I may have told it to do something with the registry
>>>> > and
>>>> > that
>>>> > maybe my problem now. This is what happens:
>>>> >
>>>> > 1. I turn on the computer
>>>> > 2. It boots up to the welcome screen, where it shows my name (I did
>>>> > have
>>>> > my
>>>> > husband on as another account user, I removed him from it when his
>>>> > computer
>>>> > was fixed).
>>>> > 3. I click on my name to go to my desktop
>>>> > 4. It goes to my desktop, my desktop is there but it just sits there
>>>> > for a
>>>> > few minutes
>>>> > 5. Then it goes back to the welcome screen
>>>> > 6. If I click on my name again at the welcome screen, my desktop
>>>> > appears
>>>> > just for a brief second, then goes back to the welcome screen and
>>>> > says it
>>>> > is
>>>> > logging me off.
>>>> >
>>>> > Can you help? I must have really screwed up on something! I was
>>>> > thinking
>>>> > about just reformatting in a few weeks, but now I can't even do that,
>>>> > I
>>>> > can't
>>>> > get past the welcome screen!
>>>> >
>>>> > Thank you for any help and suggestions! PS: I do not have a CD to
>>>> > reboot
>>>> > with, none came with the computer, which is a HP.
>>>> >
>>>> > Debbie
>>>>
>>>>
>>>>
>>
>>
>
>

On May 25, 6:25*pm, siamoose <siamo...@discussions.microsoft.com>
wrote:
> Tim and anyone else who might see this
>
> So far this is what I have done:
>
> Safe Mode, Safe Mode with Networking, Last Known Good Configuration (your
> most recent settings that worked)
>
> None of these have helped. I get to the welcome screen where it says my
> name, I click on my name, goes to my desktop, sits there for a few minutes,
> goes right back to the welcome screen, if I click on my name again, it logs
> me off.
>
> Any suggestions guys? *What does this mean, it shows up when the computer
> starts up? <F10_System Recovery>
>
> Thank you!
>
> "Tim Meddick" wrote:
> > May I ask you what you mean by "reformatting" as most of us would take it as
> > reformatting and re-installing Windows?
>
> > * * If you were indeed going to do that anyway, may I suggest now is the
> > time. *When you re-install Windows the drive is reformatted before
> > installation.
>
> > * * You might try booting and pressing F8 as soon as the computer is
> > switched on to get to the boot menu. *Then choose 'Safe mode with
> > networking. *Download Malwarebytes either on your computer or on another and
> > copy it over on a pendrive. *Run Malwarebytes (considered to be aboutthe
> > best anti-virus software available free).
>
> > * * If you meant something else, and you do not have any Windows versions on
> > disk to install, and you cannot boot into 'Safe mode' then I don't see that
> > much can be done.
>
> > ==
>
> > Cheers, * *Tim Meddick, * *Peckham, London. * *:-)
>
> > "siamoose" <siamo...@discussions.microsoft.com> wrote in message
> >news:7BD3344A-19E9-4CDF-9346-(E-Mail Removed)...
> > >I don't even know how to begin this! This morning I woke up to a black
> > >screen
> > > on my monitor that had in big letters WARNING: You have a trojan (andit
> > > said
> > > another virus also but I can't remember its name). *My McAfee was not
> > > allowing me to run it, so I uninstalled it, reinstalled it, it did a quick
> > > scan said everything was ok, but I still had the black warning on my
> > > monitor.
> > > It said for me to run spyware, so I did, I downloaded Spybot, ran it and
> > > it
> > > did find a lot of items. After I ran it, all warnings on my monitor went
> > > away. I think I may have told it to do something with the registry and
> > > that
> > > maybe my problem now. *This is what happens:
>
> > > 1. I turn on the computer
> > > 2. It boots up to the welcome screen, where it shows my name (I did have
> > > my
> > > husband on as another account user, I removed him from it when his
> > > computer
> > > was fixed).
> > > 3. I click on my name to go to my desktop
> > > 4. It goes to my desktop, my desktop is there but it just sits there for a
> > > few minutes
> > > 5. Then it goes back to the welcome screen
> > > 6. If I click on my name again at the welcome screen, my desktop appears
> > > just for a brief second, then goes back to the welcome screen and says it
> > > is
> > > logging me off.
>
> > > Can you help? *I must have really screwed up on something! *I wasthinking
> > > about just reformatting in a few weeks, but now I can't even do that,I
> > > can't
> > > get past the welcome screen!
>
> > > Thank you for any help and suggestions! *PS: I do not have a CD to reboot
> > > with, none came with the computer, which is a HP.
>
> > > Debbie

Have you a bootable XP CD?

Boot on it, choose the Recovery Console, logon as Administrator with
empty password (that is all the CD knows about, right?)

I think you need to start with replacing the the c:\windows
\system32\userinit.exe file on your HDD.

There should be one in c:\windows\servicepackfiles\i386 (check first)
that you can copy into c:\windows\system32

From a DOS prompt, the command to enter would be something like:

copy c:\windows\servicepackfiles\i386\userinit.exe c:\windows
\system32

It should report: one file(s) copied.

If that fails to copy (tell us what is said if it failed), you may
need to expand the userinit.exe from your CD, but try the easy stuff
first.

Remove your bootable CD, and try the HDD again and report any changes.

Jose