Hi vic :-)

It would appear that there is a hijacker or malware on the system. In
addition to updating and running your AV, download, install and run the
programs below in Safe Mode with Hidden Files enabled. This will remove
the nasty you have and any others it may have let in the back door. Some
malware can replicate itself repeatedly if not removed properly, so even if
you have already run some programs, run them again according to the
information below. Follow all instructions carefully:

First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm

If so, then do the following:

WARNING>>>> Backup all documents and files before removing any spyware!!

How to properly scan for scumware (read first, if possible)
http://aumha.org/forum/viewtopic.php?t=5878

Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.

Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
and About Buster, which searches for hidden .dlls that recreate the malware.
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Then download, install and immediately update these three programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10...age&tag=button
AdAware Tutorial -
http://www.bleepingcomputer.com/foru...howtutorial=48
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
SpyBot S&D Tutorial -
http://www.bleepingcomputer.com/foru...howtutorial=43
Microsoft Windows Antispyware Program (Beta)
http://www.microsoft.com/athome/secu...e/default.mspx

Also download, install and run CWShredder:
http://www.majorgeeks.com/downloadge...fd6b3ff02edc90

Next, do an Online scan here (if possible) -
http://www.pandasoftware.com/actives..._principal.htm
Make sure that you choose "fix" or "clean".

Download PocketKkillbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily

Download, install, and run HiJackThis - it is one of the most important
tools to help clean your system of scumware. Follow the instructions
carefully:

How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for you.
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)

Also, please post a link to the forum where you post your HJT log back to
this thread so that we can follow your progress there.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT...01052409420406

How to Show Hidden Files
http://snipurl.com/6rl8

If you cannot access the Internet to download the necessary removal tools
above, then download them to another machine, copy to floppy's if possible,
or burn to a CD, and then copy to the affected machine and install from
there.

Hope this helps :-)

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


....
> Hi,
> Recently one of the non privilege accounts on a XP SP2 Home workstation
> run into a problem. The user can not enter his user name and password on
> hotmail and other forums that required user id and password. He can not
> get the mouse to focus on neither the user id box or the password box.
> Left mouse click did not get the focus. Right mouse get the focus if you
> hold the button down but will loose it when you release it. This only
> happen to one of the non privilege account. The machine is now
> disconnected to the network. When logon to administrator level accounts,
> spybot dectected attempts to change registry value of
> {EFA24E64-B078-11D0-89E4-00C04FC9E26E}. McAffe Virus Scan, AD WARE
> Personal, Spybot and HyjackPro did not detect anything. It is very easy
> just to rebuild the box. But I would like find out what it is? Can you
> help?
>
> TIA,
> Vic
>

Hi,
Recently one of the non privilege accounts on a XP SP2 Home workstation run
into a problem. The user can not enter his user name and password on
hotmail and other forums that required user id and password. He can not get
the mouse to focus on neither the user id box or the password box. Left
mouse click did not get the focus. Right mouse get the focus if you hold
the button down but will loose it when you release it. This only happen to
one of the non privilege account. The machine is now disconnected to the
network. When logon to administrator level accounts, spybot dectected
attempts to change registry value of {EFA24E64-B078-11D0-89E4-00C04FC9E26E}.
McAffe Virus Scan, AD WARE Personal, Spybot and HyjackPro did not detect
anything. It is very easy just to rebuild the box. But I would like find
out what it is? Can you help?

TIA,
Vic