What view are you trying to customize? If it's a default view like Messages,
try resetting it.
--
Jocelyn Fiorello
MVP - Outlook
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"Derek" wrote:
> I have gone though the help procedure
> 1)On the View menu, point to Arrange By, point to Current View, and then
> click Customize Current View.
> 2)Click Other Settings.
> 3)Under Other Options, select the Show Quick Flag column check box
> the box is grayed out and does not allow me to check it...
> Please help
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