HI all

I am currenty trying to download the final verison of Defender, I follow the
link from the home page, validate windows, then click on download, just get a
message back saying file does not exist, anyone else having a problem or know
of another link i can use to download the app

thanks

Paul

Hello Paul,


1.- First remove all temporarily junk with HDCleaner
http://home.tiscali.de/zdata/hdcleaner_e.htm
Read Review at MajorGeeks


2.- Have you tried going to Windows Update and checking for available updates?
Whatever you do, (installing and updateting or unistalling) always as a
administratºr.
This is the key!
The installation as an admin is not enough.
You needed to login as an Adm!n!stratºr.

3.- Can you gº to Windows Update, select Express (Get high-priority
updates), and apply all offered updªtes
http://update.microsoft.com

4.- Once that is finished, can you verify the update installs? There are
many pre-requisite files which are needed from windows update and signature
update with windows defender will fail until you hªve these f!les.


5.- Also test this WGA diagnose test, connection to MS, that scripts working
and a new Validation tool
http://www.microsoft.com/genuine/diag/


6.- Install Windows Installer 3.1 v2 (3.1.4000.2435) is availªble here:
http://support.microsoft.com/kb/893803

Locate your file msi.dll (with search if you are
not sure where it's located) and confirm what the version is, either from
it's properties or just passing your cursor over it. If it's not the
latest which is 3.1.4000.2435, then:
http://support.microsoft.com/kb/893803/

7.- I'd recommend re-downloading, and saving to a known location--like the
desktop.

After the download is complete, disable real-time protection by your
antivirus for long enough to do the installation. please disable or turn off
as much other software that always runs as you can--real time antivirus
scanning, any other antispyware software, (Stop all programs that are open in
the bottom taskbar) etc.

I hope this post is helpful, let us know how it works ºut.

Еиçеl








"PDWright" wrote:

> HI all
>
> I am currenty trying to download the final verison of Defender, I follow the
> link from the home page, validate windows, then click on download, just get a
> message back saying file does not exist, anyone else having a problem or know
> of another link i can use to download the app
>
> thanks
>
> Paul

If you try it again now, does this still persist?

--

"PDWright" <(E-Mail Removed)> wrote in message
news:BA45143B-0FFF-4604-8277-(E-Mail Removed)...
> HI all
>
> I am currenty trying to download the final verison of Defender, I follow
> the
> link from the home page, validate windows, then click on download, just
> get a
> message back saying file does not exist, anyone else having a problem or
> know
> of another link i can use to download the app
>
> thanks
>
> Paul

I have tried many times today and cannot get the download. I get as far as
the file pretending to download but never does! Stays at 0 percent.

"Bill Sanderson MVP" wrote:

> If you try it again now, does this still persist?
>
> --
>
> "PDWright" <(E-Mail Removed)> wrote in message
> news:BA45143B-0FFF-4604-8277-(E-Mail Removed)...
> > HI all
> >
> > I am currenty trying to download the final verison of Defender, I follow
> > the
> > link from the home page, validate windows, then click on download, just
> > get a
> > message back saying file does not exist, anyone else having a problem or
> > know
> > of another link i can use to download the app
> >
> > thanks
> >
> > Paul
>
>
>

Hi Juli,

Consider trying the download at:
http://www.microsoft.com/downloads/d...displaylang=en

Be certain to read prior to download "GETTING STARTED USING WINDOWS
DEFENDER", The information may be of some additional help.
http://www.microsoft.com/athome/secu...o/default.mspx

If this helps, Great! If you require further help this site has a good
number of users that can guide you with specific problem. You might also note
that WD has free support for a period of time.


"Juli" wrote:

> I have tried many times today and cannot get the download. I get as far as
> the file pretending to download but never does! Stays at 0 percent.
>
> "Bill Sanderson MVP" wrote:
>
> > If you try it again now, does this still persist?
> >
> > --
> >
> > "PDWright" <(E-Mail Removed)> wrote in message
> > news:BA45143B-0FFF-4604-8277-(E-Mail Removed)...
> > > HI all
> > >
> > > I am currenty trying to download the final verison of Defender, I follow
> > > the
> > > link from the home page, validate windows, then click on download, just
> > > get a
> > > message back saying file does not exist, anyone else having a problem or
> > > know
> > > of another link i can use to download the app
> > >
> > > thanks
> > >
> > > Paul
> >
> >
> >

Thanks for the link - it is the same place I have been trying to download
from since yesterday and no luck - sits at 0%. I can download other MS
software with no problem. I have no idea why I can't download this software.
It's really bugging me. I want to install the software on my 100 or so
computers I take care of and cannot get the installer. UUUGGHHHH!!!!

"dxer" wrote:

> Hi Juli,
>
> Consider trying the download at:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> Be certain to read prior to download "GETTING STARTED USING WINDOWS
> DEFENDER", The information may be of some additional help.
> http://www.microsoft.com/athome/secu...o/default.mspx
>
> If this helps, Great! If you require further help this site has a good
> number of users that can guide you with specific problem. You might also note
> that WD has free support for a period of time.
>
>
> "Juli" wrote:
>
> > I have tried many times today and cannot get the download. I get as far as
> > the file pretending to download but never does! Stays at 0 percent.
> >
> > "Bill Sanderson MVP" wrote:
> >
> > > If you try it again now, does this still persist?
> > >
> > > --
> > >
> > > "PDWright" <(E-Mail Removed)> wrote in message
> > > news:BA45143B-0FFF-4604-8277-(E-Mail Removed)...
> > > > HI all
> > > >
> > > > I am currenty trying to download the final verison of Defender, I follow
> > > > the
> > > > link from the home page, validate windows, then click on download, just
> > > > get a
> > > > message back saying file does not exist, anyone else having a problem or
> > > > know
> > > > of another link i can use to download the app
> > > >
> > > > thanks
> > > >
> > > > Paul
> > >
> > >
> > >

Hello Juli,

For a managed environment, you would be better off with Microsoft Forefront
Client Protection:

http://www.microsoft.com/forefront/c...y/default.mspx

There's a link to sign up for a future public beta.

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.
--


"Juli" wrote:

> Thanks for the link - it is the same place I have been trying to download
> from since yesterday and no luck - sits at 0%. I can download other MS
> software with no problem. I have no idea why I can't download this software.
> It's really bugging me. I want to install the software on my 100 or so
> computers I take care of and cannot get the installer. UUUGGHHHH!!!!
>
> "dxer" wrote:
>
> > Hi Juli,
> >
> > Consider trying the download at:
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > Be certain to read prior to download "GETTING STARTED USING WINDOWS
> > DEFENDER", The information may be of some additional help.
> > http://www.microsoft.com/athome/secu...o/default.mspx
> >
> > If this helps, Great! If you require further help this site has a good
> > number of users that can guide you with specific problem. You might also note
> > that WD has free support for a period of time.
> >
> >
> > "Juli" wrote:
> >
> > > I have tried many times today and cannot get the download. I get as far as
> > > the file pretending to download but never does! Stays at 0 percent.
> > >
> > > "Bill Sanderson MVP" wrote:
> > >
> > > > If you try it again now, does this still persist?
> > > >
> > > > --
> > > >
> > > > "PDWright" <(E-Mail Removed)> wrote in message
> > > > news:BA45143B-0FFF-4604-8277-(E-Mail Removed)...
> > > > > HI all
> > > > >
> > > > > I am currenty trying to download the final verison of Defender, I follow
> > > > > the
> > > > > link from the home page, validate windows, then click on download, just
> > > > > get a
> > > > > message back saying file does not exist, anyone else having a problem or
> > > > > know
> > > > > of another link i can use to download the app
> > > > >
> > > > > thanks
> > > > >
> > > > > Paul
> > > >
> > > >
> > > >

Hi, I am experiencing the same problems. I have checked through your various
suggestions. I am getting through validation fine. Click download. Getting
up a cannot find FILExt. with options. I have no idea what to do about
this so can you please help me. Ever grateful !!

"Engel" wrote:

> Hello Juli,
>
> For a managed environment, you would be better off with Microsoft Forefront
> Client Protection:
>
> http://www.microsoft.com/forefront/c...y/default.mspx
>
> There's a link to sign up for a future public beta.
>
> For the benefit of the community reading this post, please rate the pºst.
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
> --
>
>
> "Juli" wrote:
>
> > Thanks for the link - it is the same place I have been trying to download
> > from since yesterday and no luck - sits at 0%. I can download other MS
> > software with no problem. I have no idea why I can't download this software.
> > It's really bugging me. I want to install the software on my 100 or so
> > computers I take care of and cannot get the installer. UUUGGHHHH!!!!
> >
> > "dxer" wrote:
> >
> > > Hi Juli,
> > >
> > > Consider trying the download at:
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > >
> > > Be certain to read prior to download "GETTING STARTED USING WINDOWS
> > > DEFENDER", The information may be of some additional help.
> > > http://www.microsoft.com/athome/secu...o/default.mspx
> > >
> > > If this helps, Great! If you require further help this site has a good
> > > number of users that can guide you with specific problem. You might also note
> > > that WD has free support for a period of time.
> > >
> > >
> > > "Juli" wrote:
> > >
> > > > I have tried many times today and cannot get the download. I get as far as
> > > > the file pretending to download but never does! Stays at 0 percent.
> > > >
> > > > "Bill Sanderson MVP" wrote:
> > > >
> > > > > If you try it again now, does this still persist?
> > > > >
> > > > > --
> > > > >
> > > > > "PDWright" <(E-Mail Removed)> wrote in message
> > > > > news:BA45143B-0FFF-4604-8277-(E-Mail Removed)...
> > > > > > HI all
> > > > > >
> > > > > > I am currenty trying to download the final verison of Defender, I follow
> > > > > > the
> > > > > > link from the home page, validate windows, then click on download, just
> > > > > > get a
> > > > > > message back saying file does not exist, anyone else having a problem or
> > > > > > know
> > > > > > of another link i can use to download the app
> > > > > >
> > > > > > thanks
> > > > > >
> > > > > > Paul
> > > > >
> > > > >
> > > > >